WeHelp 2026: Benefits, Features & Pricing
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Wondering if WeHelp is right for your organization?
Our Customer Experience Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $19.00 per month
About WeHelp
With WeHelp's NPS software, you can understand each step of your customer's journey. Understand how your customers act while talking on the phone, going to the e-commerce shopping cart, browsing your tool or even how they are served at the reception of your business. No matter which touchpoints they hit, you'll get the information you need to improve your business in our software. You'll be able to turn customer detractors into promoters who help grow your business.
WeHelp Screenshots
WeHelp Pricing and Plans
Basic
$19.00
No plan information available
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WeHelp Features
- Popular features found in Customer ExperienceCustomer SegmentationCustomizable FieldsCustomizable TemplatesDashboardData VisualizationEngagement TrackingNegative Feedback ManagementReal-Time NotificationsReporting/AnalyticsSurvey/Poll Management
- More features of WeHelpAccess Controls/PermissionsAlerts/NotificationsCollaboration ToolsCustomer Experience ManagementCustomer Journey MappingCustomizable BrandingCustomizable FormsCustomizable ReportsEmail ManagementFeedback ManagementMulti-Channel CommunicationNPS of CustomersNPS Survey StructureReal-Time AnalyticsReal-Time ReportingSentiment AnalysisSurveys & FeedbackText AnalysisTrend AnalysisVisual AnalyticsWebsite IntegrationWorkflow Management
WeHelp Integrations
WeHelp User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used WeHelp and would like to share your experience with others?
Dilson M.
Verified reviewer
Information Technology and Services
51-200 employees
Used weekly for more than 2 years
Reviewed May 2023
Um dos melhores sistemas de gestão da experiência do cliente e NPS do mercado
5
Já usávamos uma ferramenta de NPS mas trocamos para o WeHelp há cerca de 4 anos e estamos muito satisfeitos com os resultados e com a evolução do produto.
Ratings Breakdown
Reasons for switching to WeHelp
Percebemos no WeHelp um suporte melhor e um produto com uma evolução mais rápida.
Read More
Rogério T.
Verified reviewer
Health, Wellness and Fitness
201-500 employees
Used daily for more than 2 years
Reviewed April 2023
Excelente solução
5
A wehelp melhorou muito minhas tomadas de decisão quanto a estratégia da empresa . Ouvir o cliente , se aproximar dele e construir uma empresa melhor com ele
Ratings Breakdown
Reasons for choosing WeHelp
Atendimento foi mais eficiente
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Daniele K.
Verified reviewer
Health, Wellness and Fitness
1001-5000 employees
Used daily for more than 2 years
Reviewed April 2023
Muito mais do que a nota de NPS
5
WeHelp vai muito além da nota de NPS. A ferramenta nos proporciona ter uma visão mais detalhada do funcionamento da academia e dos clientes, assim, em vários momentos, auxiliando na tomada de decisões. Além disso, é muito simples de usar e com diversas configurações que o próprio usuário pode fazer.
Ratings Breakdown
Reasons for choosing WeHelp
Além do custo-benefício e o knowhow do mercado de fitness aplicado no sistema, a simplicidade de gerir e apresentar informações muito relevantes.
Reasons for switching to WeHelp
Porque o WeHelp não faz somente a pesquisa de NPS. Ele ajuda a fazer a gestão de relacionamento com o cliente, e de forma muito simples e organizada.
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Cássio M.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used daily for more than 2 years
Reviewed April 2023
Imprescindível
5
Ótima
Ratings Breakdown
Reasons for choosing WeHelp
Melhor custo x benefício do mercado
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Emanuel M.
Verified reviewer
Health, Wellness and Fitness
51-200 employees
Used daily for less than 2 years
Reviewed April 2023
Satifação com o produto
5
O sistema tornou a nossa busca por conhecer o nosso cliente mais fácil e nos auxilia diariamente a buscar o aperfeiçomento da nossa operação!
Ratings Breakdown
Reasons for switching to WeHelp
A franqueadora que decidiu
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Dayane F.
Verified reviewer
Marketing and Advertising
11-50 employees
Used monthly for more than 2 years
Review sourceReviewed April 2023
Pesquisa NPS com a WeHelp
5
Excelente suporte e atendimento. Estou muito satisfeita!
Ratings Breakdown
Reasons for choosing WeHelp
Ferramenta de NPS do jeito certo
Read More
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