AirHost 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AirHost

4.1

(22)

Pricing

Starting at $200.00 per month

About AirHost

AirHost is a cloud-based system designed specifically for vacation rentals, hotels, hostels, and property management.

AirHost enables users to automate daily operations and communication, track and manage data, and increase revenue through upselling and cross-selling rooms and other services. It also provides a wide range of advanced tools, such as booking engine, channel manager, payment processing, contactless check-in, and other functionalities. AirHost has a user-friendly and intuitive dashboard, as well as real-time notifications and updates.

AirHost also provides an All-in-One vacation rental management solution that combines PMS, Channel Manager, and Booking Engine into one package to meet all your vacation rental needs. Whether you have one property or hundreds, you can manage them all with ease and at an affordable price.

AirHost Screenshots

AirHost Pricing and Plans

Starting price: $200.00 per month

Free Trial

Free Version

Basic

$200.00

flat rate, per month

Plan includes:

PMS
Channel manager

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AirHost Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of AirHost
Access Controls/Permissions
Accounting
Alerts/Notifications
API
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Catering Management
Credit Card Processing
CRM
Customer Database
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dorms
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Inventory Management
Invoice Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Sync
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Point of Sale (POS)
Price/Margin Management
Private Rooms
Promotions Management
Rate Management
Real-Time Data
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Room Booking
Room Inventory
Search/Filter
Single Property
Spa/Activity Management
Task Management
Template Management
Third-Party Integrations
User Management
Website Integration

AirHost Integrations

Cloudbeds

AirHost User Reviews

Overall Rating

4.1

Ratings Breakdown

55%

14%

23%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

3.5

Functionality

3.9

Jing J.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Reviewed February 2023

Easy to use, great customer support, most competitive price in market

Overall is good for our existing small hotel projects. The Marketing Manager Miss. [sensitive content hidden] is super responsible and supportive. She defiantly earn a credit for why we choosing Airhost for our 2nd hotel project. She even OT until 4am together with me to setup the system, manually key in all existing booking to the Airhost for my first project.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User interface is clean, tidy and easy to operate.

Cons:

Lake of daily cashier report, which is compulsory for hotel. I already feedback to Airhost and was told they are developing it now. Hope can launch the function soon, else we will use another PMS & CM for next upcoming hotel project.

Reasons for choosing AirHost

Price is Cheap, marketing manager is very supportive, especially during the initial setup stage, Miss [sensitive content hidden] help us a lot on transfer existing booking to Airhost, spend many times on training and other OTA issue.

Reasons for switching to AirHost

Our first service apartment project use this system, and we feel it’s quite good. So when we get this second project, we decided switch the system.

剛三

剛三.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Reviewed March 2023

メッセージが一括管理が出来て、とても便利。

別のサイトコントローラーからAirhostに変えましたが、快適に利用しています。

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

チャンネル別のゲストでも、Airhost経由で全てのゲストにメッセージが送れます。例えば、AirbnbやBookingからのゲストもそれぞれサイトで連絡せずに、Airhost経由で全て対応出来ます。

Cons:

機能が良いのもあり、十分な活用が出来るのにマニュアルが分かりにくい。しかし、サポートセンターに連絡すれば殆どの疑問点は解決できます。

Reasons for choosing AirHost

OTAとのチャンネル接続がどれくらい出来るのかを見て、Airhostの方が数が多かったのでこちらにしました。

Reasons for switching to AirHost

日本のネット旅行代理店にチャンネル接続が可能だったため。

和早

和仙早.

Verified reviewer

Recreational Facilities and Services

Self-Employed

Used daily for more than 2 years

Reviewed March 2023

以前の値段ならオススメ！今は他社と変わらないのでは？

以前の料金であれば友人にオススメしていたが、現状であれば他社と変わらないため、特段オススメというわけではない。

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

比較的簡単に導入できる。airbnbとbooking.comへの同期がしっかりできている。

Cons:

楽天トラベルへの同期が面倒。これは楽天トラベル側の話でもあるのですが、５名以上の客室のとき、面倒になります。また、２つの１棟丸貸しで一つは自主管理、もう一つは一部委託となり、airhostを複数アカウントで使っているので、費用が非常に値上がりした。1000円/アカウントから6000円/アカウントとなったので。

Reasons for choosing AirHost

当時は値段が安かった。

Reasons for switching to AirHost

運営代行会社変更時に乗り換え。

裕前

裕輔前.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed March 2023

宿運営の業務効率化が図れた！

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

宿泊施設の運営にあたって、さまざまな業務(予約やチェックイン、清掃やメッセージなど)を効率的に管理できるところ

Cons:

ブッキングエンジンの利用料が高く感じます。

Reasons for choosing AirHost

国内の企業のため

Lưu H.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Reviewed February 2023

review for airhost

I think Airhost is really good and convenient. I have never used other software, so I cannot make a full comparison. But Airhost satisfies me. One thing that I like the most is that the support staff of Airhost is very enthusiastic and responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is well-organized, easy to observe, and able to show the number of available rooms and their reasonable arrangement

Cons:

I am unclear about how to reconcile revenue for the daily revenue data.

Verified

Reviewer

E-Learning

Self-Employed

Used daily for less than 12 months

Review source

Reviewed May 2024

操作画面がとにかくわかりにくい

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

一度、直接ズームで教えてくれたことがあり、それは助かったのだが、それ以降はもう知らんという感じだった

Cons:

結局、最初から最後まで訳が分からなかった。 air host oneというのと管理コンソールというのが別にあって、どっちがどっちなのかがよくわからない。料金設定をする画面がわからない。エアビー側は、エアホスト側で決めてくれというし、エアホスト側は、エアビー側で聞いてくれとかいう。わかりにくさを改善もする気がないみたい。問い合わせチャットはAI botが返事するが、これがまたとんちんかんな回答ばかりで結局、解決しない。最後、解約したいのですがというメールを送ったら、返答もなく、いきなり解約通知が届いた。解約後の準備ができていたからよかったものの、できていなかったらどうなっていただろう。

直大

直紀大.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Reviewed March 2023

施設運用・管理側のスタッフとしての内容

とにかくセルフチェックインの本人確認のビデオ通話機能が使い物にならない口コミなどユーザーレビューでもチェックインに対する項目の評価が低い

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

良い点としまして導入・運用費用等が抑えられること

Cons:

セルフチェックインの本人確認のビデオ通話機能が使い物にならない

Reasons for choosing AirHost

セルフチェックイン機能と価格

Vendor Response

Thank you for your feedback. We're glad our product has helped reduce costs, but we apologize for the inconvenience with the video call function for self-check-in identity verification. Your input is valuable, and our team is actively working on enhancing this feature. We'll make sure to address your concerns and strive to provide a better experience. If you have more suggestions or concerns, please reach out. Your satisfaction is our top priority. Thank you for your support. Best, Ziwei

Replied April 2023

Verified

Reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed April 2023

Airhost oneの進化に期待

pmsとサイトコントローラーが一体化しているのは便利で良い。まだまだ進化の途中と感じているので、どんどん改善を加えてより使いやすく変わっていってほしい。

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

サイトコントローラーとPMSが一体化しているところ。さらには自社サイトへ繋げて予約受注もできるので開業時には手数が少なくて済むのが最大のメリット。設定は直感的にできる部分が多く、そこまで難しくはなかった。とはいえ、公開されているマニュアルは随分と大雑把で言葉が足りず、結局導入担当の方にお世話になることが多かった。ゲストエクスペリエンスを高めるため、oneの機能に興味があり導入したが、現在のところあまりメリットは感じられない。オプション販売等アップセルに活用できそうなので、こちらは更なる進化に期待したい。

Cons:

マニュアルが言葉足らずでわかりにくいので、もう少し細かく記載してほしい。oneのcrm機能がゲスト情報と連動しておらずとても不便。せっかく入力したゲスト情報に意味がなくCRMに活用できる要素は少ないと感じる。顧客サービスに重きを置く施設ではお客様の情報を細かくたくさん残し活用することでリピート利用に繋げる。oneの進化に期待したい。

Reasons for choosing AirHost

予約サイトだけでなくサイトコントローラー、pms機能までワンストップで導入できるので

Nariaki N.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Reviewed April 2023

改善項目が多いと思います。

細かい所で不満が出やすい。前の質問にも書いたが、親子関係にある部屋同士が当日清掃の星マークが出ないのは、清掃が混乱するのでつくようにしてほしい。スマホ画面は壊滅的に見にくい。オーナーや清掃業者は出先で予約を確認することも多いので、早急に改善してほしい。

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

レポートが見やすいota連携が行いやすい

Cons:

親子関係にある部屋で当日チェックインがある場合、当日清掃のマークがつかないのは直して欲しい。スマホ画面が見づらすぎる

Reasons for choosing AirHost

民泊でメジャーなサービスだったから

Reasons for switching to AirHost

価格

Vendor Response

Thank you for your feedback. We apologize for any inconvenience experienced with our product. Your input helps us understand areas needing improvement, and we appreciate your patience. We understand the importance of a user-friendly interface, especially on-the-go. We've taken your concerns to heart and are working to improve visibility, including adding a star mark for same-day cleaning of parent-child rooms. We're committed to providing the best experience for users and will continue making improvements based on your feedback. We apologize for the delay in addressing this issue and appreciate your understanding. Please feel free to reach out with any further suggestions or concerns. Thank you for your support. Best, Ziwei

Replied April 2023

Derrick C.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 2 years

Reviewed February 2023

Robust PMS and Channel Mgt System