Covetrus Avimark 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Covetrus Avimark

4.1

(599)

Pricing

Pricing available upon request

About Covetrus Avimark

Avimark is a veterinary management software developed by Covetrus, designed to streamline in-clinic workflows and improve operational efficiencies for veterinary practices. This software integrates tools and functionalities to assist veterinarians and their teams in managing their day-to-day operations, particularly focusing on appointment scheduling and patient management. Avimark offers a user-friendly interface that consolidates client and patient information on a single screen, thus saving time and reducing the potential for errors in data entry and retrieval.

One of the primary features of Avimark is its appointment scheduling capabilities. This tool allows practices to manage their appointments easily, ensuring that all client and patient information is readily available in one cohesive system. The software's real-time scheduling feature aids in optimizing appointment slots, thus ensuring a smooth and efficient workflow. Additionally, Avimark includes automated reminder functionalities that help reduce no-shows and improve client compliance with scheduled appointments.

The software also supports a wide range of other in-clinic workflows. It provides functionalities for hand...

Covetrus Avimark Screenshots

Covetrus Avimark Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Covetrus Avimark

Pricing available upon request

No plan information available

Covetrus Avimark Features

Popular features found in Veterinary
Billing & Invoicing
Calendar Management
Client Management
Confirmations/Reminders
EMR/EHR
Imaging and X-rays
Inventory Management
Payment Processing
Prescription Processing
Treatment Planning
More features of Covetrus Avimark
Accounting
Activity Dashboard
Appointment Scheduling
Charting
Communication Management
Customer Database
Document Management
Electronic Signature
Email Reminders
Invoice Management
Patient Records Management
Reminders
Reporting & Statistics
SMS Messaging
SOAP notes
Telemedicine
Third-Party Integrations

Covetrus Avimark User Reviews

Overall Rating

4.1

Ratings Breakdown

39%

43%

13%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.0

Tammy C.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Good Software

Previously 5

Over all it has been a fairly good experience. I will say however that they don't do near as many updates or new features on the software since the software was sold from the McAllister brothers.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Functionality

Pros:

I like the ease of using this software for almost all of it's functions. Client records are easy to keep updated. Being able to integrate the use of different lab equipment for the reports to auto upload was a nice feature as well.

Cons:

There are some things in the inventory portion that really need to be changed. There isn't enough space to always put a Vendor's name or space to enter a product in the list.

Andrew D.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Why use Avimark?

Preventing dropped charges, keeping AR under control and using the Time Clock function to track employee time on the job.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast. Hot keys. Most important data on the CID

Cons:

Lack of a running total when building an invoice. We have to continually do trail posts to see where we are as compared to the treatment plan.

Reasons for choosing Covetrus Avimark

More nimble and user friendly. Easier report formats. Idexx blackmails you into using all of their products.

Reasons for switching to Covetrus Avimark

They abandoned the veterinary market

Stacy T.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Practice Manager

Constant need for support to manager administrator stuff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visual appearance of screens, and patients

Cons:

Reminders were confusing, they could be manually altered creating issues

Rosemary P.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Avimark User 30+ Years

Overall I feel that Avimark is a great program. It's ease of use is good. Beginners can pick up the basics easily. There are a lot of things that the system can do that many are not aware of. The ease of integration from one program to Avimark was pretty seamless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily teachable. Easy integration. User friendly.

Cons:

Not as easy to get "New" features added when suggested. I would like to see the online academy become part of the program as "basic" meaning I think that you would have way more practices wanting to have the system if this was available as a no charge portion of the system. Practices are constantly adding more staff, and the cost associated with the academy are not very cost effective for a practice to have year round. If this price was embedded in the purchase price and maybe just a minimal annual fee would be much easier for practices to want to continue this service.

Reasons for choosing Covetrus Avimark

I have worked at practices that have had both Cornerstone and Avimark. One practice started with Avimark and decided to change over to Cornerstone. This was a mistake in a very bad way. They essentially took a practice that was well balanced and working very efficiently on Avimark. They owned two additional practices that were on Cornerstone (and not functioning well) they wanted all the practices to communicate. They choose to change the only practice that was functioning well to convert over to Cornerstone, and it made a horrible mess. The current practice I am at started on Cornerstone under the old ownership. They were on it for 10+ years. During that time they could never understand the system well enough to utilize any of the features that it had, so there was virtually nothing used correctly. When I came aboard I made my argument to why we needed Avimark, and changed. My background is in inventory management. Avimark I feel is superior in this area. I have even shown the Technicians at Covertus things about the system that they did not know it could do.

Reasons for switching to Covetrus Avimark

I hate Cornerstone. This program was developed by persons with accounting backgrounds, not a veterinary background. I think that both things need to be taken into consideration. I think that Avimark is a better product because it takes into account more the veterinary aspects above the accounting. I do feel there is room for improvement, but that is so with any program.

Sherry T.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Easy to learn, easy to use

Overall, I like Avimark much more than some of the other programs I've worked with. It also integrates with IDEXX and with Antech.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program is very easy to convert to. My entire staff was able to function within a week of installing.

Cons:

The inventory program is little limited compared to some other programs. Quantity discounts could use improvement.

Reasons for switching to Covetrus Avimark

Avimark is easier to use. It also is the program that our company uses primarily, and it integrates with the software there. I no longer need to print and send monthly reports.

Ruth R.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

AVImark needs an overhaul

Overall I've been underwhelmed with AVImark from the sale to implementation to support. If we didn't spend so much money on the hardware and software in the beginning of ownership we would have switched systems by now. I'm riding out the time until our server is near death before switching. Speaking of servers, we were sold an outdated server by [SENSITIVE CONTENT HIDDEN]. And when our IT people noticed this issue I contacted Covetrus (formerly HS) and they said the sales rep had left, it was a different company then, and there was nothing they could do about it. Poor, poor service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inventory management is great if the time is taken to set up properly. The appointment calendar is useful. Worklists keep the staff together. There are a lot of useful aspects of the software but there are a lot of hoops to jump through to get there.

Cons:

There are too many windows and options to click through before a change is effected. The fear of running updates because you will lose information or capabilities is real.

Reasons for choosing Covetrus Avimark

n/a

Reasons for switching to Covetrus Avimark

The owner/DVM was more familiar with AVImark.

Stacy L.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Avimark - love, but no hate

Overall we are very happy with Avimark. tech support leaves something to be desired. We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5 times to get a proper answer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use - very intuitive. Windows based.

Cons:

Some very obvious defects: When you change a date in 1 patient's file, every other code for the rest of the day goes under that previous date - should default to current date when you switch to another patient's file. When one doctor is working on a patient & we go to another terminal, we have to select the doctor again - should default to the doctor who had already entered items that day .

Reasons for choosing Covetrus Avimark

Used it for a few years & it was the most user friendly .

Reasons for switching to Covetrus Avimark

Used Cornerstone in my last clinic - too cumbersome - lost files.

Vendor Response

Thanks for being a great customer and for sharing your feedback with us.

Replied August 2021

Barry W.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Support is the most important aspect of using Avimark

Pleased with their software and updates

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I said above… availability on weekends and in a crisis

Cons:

Nothing except having error messages when computers are shut down for the evening and turned back on the next morning

Reasons for choosing Covetrus Avimark

Easier to perform tasks

Reasons for switching to Covetrus Avimark

Was told that Avimark was easier to manipulate for non technical people like myself

Vendor Response

Thanks for sharing your review with the veterinary community!

Replied March 2023

Cynthia W.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Avimark is gold standard

We use Avimark for daily transactions , histories and records, information search. It has some things I would like better, but all in all it is quite functional and relatively easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Avimark is a time proven software for the veterinary industry. It is quite functional for the industry, whether a small or large clinic, few employees or many.

Cons:

I don't like the information search. I don't consider it user friendly. I am also not in favor of the new Avimark Guardian and having to do a backup through that program instead of within Avimark. For me, about half the time, I am having to restart the computer because the process disconnects the database. I routinely use Quickbooks and I think they are perhaps the most user friendly for information search, database, and ease of back up. Perhaps Avimark could work towards that goal. I think the quarterly fee for support is a little high. We have 2 full time employees and one part time and as far as I know, I am paying the same price for large clinics. Also, the lack of ability to get into an invoice (when you purchase from vendors) once it is closed is annoying. Sometimes, it needs editing and you simply can't get to it.

Reasons for switching to Covetrus Avimark

They irritated me right off. I don't remember the name of the original software we were on, but we had to switch it. Cornerstone was presented as the gold standard, but the customer service, the program, the prices! Yipes! We switched to Avimark soon after that and have been with them for many years.

Sue M.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

AVIMARK FAN

I mostly enjoy not having to daily trouble shoot avimark as we did with our former software company. I also like not having paper files- (buying the supplies, making the files, filing the files, finding the files when they were mis filed, etc...)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We switched to avimark several years ago. I was reluctant because of the fear of training 20 employees but fortunately at the time we had several employees who were familiar with the soft ware and the transition wasnt as difficult as Ii was expecting. We are paper lite and enjoy having all our medical notes, attachments and lab results imported into the software. We have off site back up so no worry about losing all our data with computer crash.

Cons:

We have had times where support is busy and can't help us resolve an issue immediately.

Reasons for choosing Covetrus Avimark

It seemed more user friendly, easier to learn and I had staff members and colleagues who knew the soft ware and really liked it. It was also relatively more cost effective.

Reasons for switching to Covetrus Avimark

I neede a full time employee to trouble shoot! We were constantly having to get everyone out of V-tech so we could reboot. It was really becoming a liability rather than an asset for our practice.

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