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Cloud Softphone

Overview

Cloud Softphone 2026: Benefits, Features & Pricing

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Wondering if Cloud Softphone is right for your organization?

Our Softphone Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Cloud Softphone
Cloud Softphone
4.7
(9)

Pricing

Starting at $69.00 per month

About Cloud Softphone

Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics.

The solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection.

Acrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes with a mobile application for iOS and Android. The solution is available on a monthly subscription and support is provided via email and documentation.

Cloud Softphone Screenshots

0
0
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Cloud Softphone Pricing and Plans

Starting price: $69.00 per month
Free Trial
Free Version

Generic Full Featre App

$69.00

per feature, per month

Plan includes:

  • Call Conferencing
  • Call transfers
  • Voicemail
  • Video calls
  • Desktop apps

White Label Softphone

$549.00

per feature, per month

Plan includes:

  • Customized branding
  • Custom Tab With Web View
  • Desktopp Apps
  • ZRTP/TLS/SRTP
  • Registration Wizard
  • Video conferencing

Generic App for Outgoing Only

$144.00

per feature, per month

Plan includes:

  • Voicemail
  • Balance checker
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Cloud Softphone Features

  • Popular features found in Softphone
    Caller ID
    Caller Profiles
    Call Logging
    Call Recording
    Call Routing
    Video Conferencing
  • More features of Cloud Softphone
    Access Controls/Permissions
    Alerts/Notifications
    API
    Audio/Video Messaging
    Call List Management
    Call Monitoring
    Call Transfer
    Chat/Messaging
    Collaboration Tools
    Communication Management
    Computer Telephony Integration
    Conferencing
    Contact Management
    Customizable Branding
    Employee Directory
    File Sharing
    File Transfer
    Group Messaging
    Interaction Tracking
    Live Chat
    Mobile Access
    Multi-Channel Communication
    Multiple User Accounts
    Multi-User Collaboration
    On-Demand Recording
    Read Receipts
    Screen Sharing
    Secure Data Storage
    SMS Messaging
    Third-Party Integrations
    Two-Way Audio & Video
    Video Call Recording
    Virtual Voicemail
    Voice Mail
    VoIP Connection

Cloud Softphone Integrations

Ivanti Neurons for MDM
Ivanti Neurons for MDM

Cloud Softphone User Reviews

Overall Rating

4.7

Ratings Breakdown

5

78%

4

11%

3

11%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

5.0

Functionality

4.7

Have you used Cloud Softphone and would like to share your experience with others?

Jeff's profile

Jeff R.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 6 months

Reviewed December 2024

Happy customer :)

5

So far so good. Very happy we switched from Bria Enterprise.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Has SMS integrated into it. Much easier to add and remove users than other softphones. Super user friendly and customizable.
Cons:
Can't program multiple extensions to one softphone user just yet but supposedly they will be adding that feature in early to mid 2025.

Reasons for switching to Cloud Softphone

SMS integration, user friendliness and price

Read More

ML

Mike L.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 6 months

Reviewed December 2024

Everfast and Cloud Softphone

5

Very good. We were able to design the app with the same color scheme as our Metaswitch Commportal, makes for a better user experience.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of use for Authentication. No common identity to verify or email to submit, just phone number and password. The ability to choose the option we need and have the flexibility to expand quickly and easily.
Cons:
The installation errors are too vague. If the password is not correct the error is "error downloading", it's not a software installation issue it's an authentication issue.

Reasons for choosing Cloud Softphone

We have most our eggs in the Sinch basket.

Reasons for switching to Cloud Softphone

We changed platforms from Broadworks/Webex to Metaswitch and during the implementation Microsoft/Metaswitch sunset the MaxUC product, so we need a solution.

Read More

JR

JOY R.

Verified reviewer

Consumer Services

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Softphone Review

3

Ratings Breakdown

3
Ease of use
3
Functionality
icon
Pros:
I liked you could choose to place it in the background or pin it upfront so no matter what you were working on you could always see the softphone window
Cons:
I didnt like that we still had to use hard phones with this software-seems it wasn't a standalone product

Read More

AA

Alex A.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

The best mobile app

5

My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support.
Cons:
I honestly don’t have any cons or issues.

Reasons for switching to Cloud Softphone

Bc of its flexibility and cost. More features for less money and better support.

Read More

JL

Jordan L.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 6 months

Reviewed March 2024

Make the switch

5

The overall experience is a 10 out of 10

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
From start to finish the process with [sensitive content hidden] and the Cloud Softphone team was amazing. [sensitive content hidden] was helpful and made the process of white labeling Acrobits enjoyable. He was very knowledgeable and responsive.
Cons:
At the moment, there are zero cons. The whole process was amazing.

Reasons for choosing Cloud Softphone

After completing testing with both Telviva and Cloud Softphone, we determined Cloud Softphone was the superior option with regards to features, options and cost.

Reasons for switching to Cloud Softphone

We made the switch as we were looking to white label a softphone that was affordable.

Vendor Response

Thank you for the amazing review! We're absolutely delighted that you had such a positive experience working with our team and that Cloud Softphone was able to meet all your needs. We're here to make sure you have the best service possible, and we're honored that you've chosen us for your communication needs. Thanks for your trust and support!

Replied April 2024

Read More

TM

Tomislav M.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Reviewed February 2025

acrobits makes it easy ;-)

5

setting up access and creating the app was very easy unlocking the app and also making changes is easy thanks to the good support from scrobits

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
the configurator of the app, the fast and competent support
Cons:
nothing comes to mind right now. everything works how it should

Read More

JR

Juan R.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Best Softphone in the market

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to configure and customize phone display with logo, colors and functions.
Cons:
No complains, there's no ther softphone in the market for VAR's better than this.

Read More

RA

Rati A.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed May 2024

Rati Akhvlediani's Review

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
App is easy to use and easy to launch it. Embedded Browser is the most important feature In the app itself
Cons:
Sometimes the terminology is difficult to understand around Push notification service and not very clear how it works until now.

Read More

KK

Ken K.

Verified reviewer

Telecommunications

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2024

Solid Product

4

Good support and a solid product with simple UI

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
We have been using this product for 2 months and it is solid product with a simple UI
Cons:
Usage based charging and desktop version is too expensive

Read More

Showing 1 - 9 of 9 Reviews

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