Webtrends 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Webtrends

4.2

(5)

Pricing

Pricing available upon request

About Webtrends

Webtrends is a web analytics solution designed to help businesses track customers' engagement, adoption metrics and other activities across Microsoft Teams, SharePoints and other applications.

Key features of Webtrends include encryption, single sign-on, customizable reports and a drag-and-drop interface. Businesses can capture users' engagement across locations and export reports in XML, CSV or PDF formats according to requirements. Additionally, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA)-compliant platform allows managers to drill down into site usage metrics based on user attributes such as job title, name and login.

Using Webtrends, organizations can identify email and paid marketing campaigns with highest performance. Pricing is available on request and support is extended via video tutorials, knowledge base, email, phone and other online measures.

Webtrends Screenshots

Webtrends Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Webtrends Features

Popular features found in Web Analytics
Campaign Management
Goal Setting/Tracking
Heatmaps
Keyword Tracking
Pageview Tracking
Referral Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Web Traffic Reporting
More features of Webtrends
Customizable Reports
Monitoring
Real-Time Reporting
Reporting/Analytics
Unmoderated Testing
Usability Testing
Website Analytics

Webtrends User Reviews

Overall Rating

4.2

Ratings Breakdown

40%

20%

Secondary Ratings

Ease of Use

4.0

Value for money

3.5

Customer support

3.7

Functionality

4.2

Have you used Webtrends and would like to share your experience with others?

Carine Sylvie T.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Website campaigns tool

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's a tool I use to personalise and target my campaigns.

Cons:

It's a very practical tool. So far I haven't had any problems using it.

Nazim S.

Verified reviewer

Real Estate

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed July 2021

In Search of Webtrends

I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use. I also use other programs but this is the one I use most often.

Cons:

A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity.

Reasons for switching to Webtrends

I still use the others, but I thought this program would be more useful for me. some features are just right for us.

Paul Z.

Verified reviewer

Information Technology and Services

Self-Employed

Used other for free trial

Review source

Reviewed May 2020

Once running, simple A/B tooling for your website with great visual editor

Recommended for users that don't have the full knowledge of A/B testing tools, its really doable and gives you insight information about your website and what people do on your site!

Ratings Breakdown

Ease of use

Functionality

Pros:

Optimize works nice on your website, not delaying the website or decreasing your page score. Luckily the installation videos were really helpful, I even got lost a bit in the interface, but once you play around you can setup easily an a/b test or track clicks, the editor is really click and go, it shows your website and you can select a DOM element from your website. Recommended if you don't have time to use complicated tools, but have a look at the videos first.

Cons:

The need to have chrome and to install a plugin, maybe to create something web based, without the need for extensions, you don't see what the extension is doing and sometimes drops a connection error {"error":"read ECONNRESET","message":"read ECONNRESET"} when you want to go to fast.

Reasons for choosing Webtrends

I used Webtrends website analytics long long time ago, when we had a windows web server, was great to use!

Verified

Reviewer

Automotive

Used monthly for more than 2 years

Review source

Reviewed March 2018

Great analytical reporting tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel.

Cons:

Unable to set the defaults for the exports. I always have to change the max # of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time.

Bediss B.

Verified reviewer

Wholesale

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed December 2023

WebTrends