24Cevent 2026: Benefits, Features & Pricing
Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Wondering if 24Cevent is right for your organization?
Our Incident Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $65.00 per month
About 24Cevent
24Cevent is built for the exact moment when things break.
Most organizations already have monitoring tools in place. They can detect issues in applications, servers, websites, or infrastructure.
The real problem starts after the alert is triggered.
When a critical incident occurs, teams often struggle with:
• Not knowing who should respond
• Alerts being sent but never acknowledged
• Losing time coordinating actions across multiple tools
• Incidents escalating too late, or not at all
• Downtime growing while responsibility remains unclear
This delay between detection and response is where incidents become costly.
● How 24Cevent solves this
24Cevent focuses exclusively on incident response and on-call coordination.
Instead of assuming alerts are handled, it ensures that:
• Alerts reach a real on-call person
• Acknowledgment is explicit, not implied
• Incidents escalate automatically if there is no response
• Responsibility is clear while the incident is still active
• Teams can coordinate actions in real time
The goal is simple:
make sure incidents lead to action, not just notifications.
● What 24Cevent is, and what it is not
24Cevent is:
• A platform for real-time incide...
nt response • Designed for on-call teams under operational pressure • Focused on reducing response time and missed alerts 24Cevent is not: • A monitoring or detection tool • A help desk or ticketing system • A general team chat or collaboration platform • A mass notification system It complements monitoring and ITSM tools by covering the gap they leave: the response phase of an active incident. ● 24Cevent is used by IT and Operations teams that: • Run business-critical systems • Operate on-call rotations • Have SLAs to meet • Cannot afford delayed response during incidents These teams already monitor their systems, but need certainty that alerts result in fast, coordinated action—especially during off-hours or high-pressure situations. ● Where it applies? Is industry-agnostic, but it is especially valuable wherever technology downtime directly impacts revenue or operations, such as: • Software and IT services • Telecommunications • Financial services • Logistics and supply chain • Manufacturing and operations-heavy environments The common factor is not the industry itself, but dependency on technology and urgency of response. ● The impact By focusing on response instead of detection, 24Cevent helps organizations: • Reduce incident response time • Avoid missed or ignored alerts • Improve accountability during incidents • Minimize downtime and operational risk • Maintain service continuity when it matters most ▶︎ If incidents are already being detected, make sure they are actually handled. See how 24Cevent improves on-call response when it matters most.24Cevent Screenshots

24Cevent Pricing and Plans
Basic
$65.00
Plan includes:
- Incident alerting and notification
- Multi-channel notifications (phone, SMS, email, chat)
- Verified phone call notifications
- Mandatory alert acknowledgment
- Automatic escalation rules
- On-call alerting
- Centralized incident notification console
- Incident history and audit trail
- Alert delivery tracking
- Team response visibility
Premium
$100.00
Plan includes:
- All features on the basic plan +
- Incident workflows and automation
- Interactive incident handling
- Automated incident response actions
- Action chaining and conditional logic
- Automated data requests and approvals
- Post-incident task automation
- Ticketing and system integrations
- Incident traceability and audit trail
- Basic SLA and operational reporting

Confused about pricing? We've got you covered.
Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
24Cevent Features
- Popular features found in Incident ManagementAlerts/NotificationsAudit TrailCommunications ManagementCorrective and Preventive Actions (CAPA)Investigation ManagementIT Incident ManagementOn Call SchedulingSafety Incident ManagementStatus TrackingTicket ManagementWorkflow Management
- More features of 24CeventActivity DashboardAPICommunication ManagementContact ManagementCustomizable TemplatesData Import/ExportData VisualizationEmail AlertsEvent LogsEvent Triggered ActionsIncident ManagementIncident ReportingInteraction TrackingMaintenance SchedulingMass NotificationsMobile AlertsMulti-Channel CommunicationMulti-LanguageMulti-Language AlertsReal-Time NotificationsReal-Time UpdatesReporting/AnalyticsRisk AlertsSelf Service PortalService Level Agreement (SLA) ManagementSMS MessagingTemplatesTwo-Way Communication
24Cevent Integrations
See all 49 integrations
24Cevent User Reviews
Overall Rating
4.7
Ratings Breakdown
5
72%
4
28%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.6
Value for money
4.7
Customer support
4.7
Functionality
4.7
Have you used 24Cevent and would like to share your experience with others?
Pablo P.
Verified reviewer
Retail
10000+ employees
Used daily for less than 2 years
Reviewed May 2023
24Cevent best events and alerts manager
5
We were able to improve our monitoring, reducing the SLA and rising our efficiency to avoid service impact in our infrastructure or systems.
Ratings Breakdown
Read More
Nicolás T.
Verified reviewer
Supermarkets
10000+ employees
Used daily for less than 2 years
Reviewed June 2023
Facilidad y simplicidad de uso
4
Se han resuelto problemas en relación a la consolidación de eventos para la operación de los servicios, y se ha mejorado de manera sustancial el registro e historial de los eventos.
Ratings Breakdown
Reasons for switching to 24Cevent
Porque esta herramienta es mas barata, es mas simple y consolida toda la información de manera rápida y fácil.
Read More
Indira P.
Verified reviewer
Logistics and Supply Chain
10000+ employees
Used daily for more than 2 years
Reviewed July 2024
Excelente opción
5
Ratings Breakdown
Read More
Maryuris T.
Verified reviewer
Telecommunications
5001-10000 employees
Used daily for more than 2 years
Reviewed August 2024
encuesta Cenco a 24Cevent
4
Muy buena, y productiva, en el sentido que es integrable con la asesoría y soporte de su equipo
Ratings Breakdown
Read More
Vanessa S.
Verified reviewer
Computer Hardware
51-200 employees
Used daily for more than 2 years
Reviewed August 2024
Encuesta para mejoras continuas
5
Herramienta practica a la hora de dar seguimiento a un evento.
Ratings Breakdown
Read More
Felipe C.
Verified reviewer
Health, Wellness and Fitness
1001-5000 employees
Used daily for less than 12 months
Reviewed July 2024
24Cevent Reseña
5
Ratings Breakdown
Read More
Facilities Services
10000+ employees
Used daily for more than 2 years
Reviewed May 2024
Confianza en notificaciones
5
Experiencia muy buena, nos apoya con la notificaciones mediante los distintos canales de nuestra empresa, lo cual hace estar enterado de las afectaciónes sin tener un monitoreo 24x7
Ratings Breakdown
Read More
Eliana A.
Verified reviewer
Food & Beverages
51-200 employees
Used daily for less than 12 months
Reviewed August 2024
24 Cevent utilizado
5
Ratings Breakdown
Read More
Marco S.
Verified reviewer
Financial Services
501-1000 employees
Used weekly for less than 12 months
Reviewed August 2024
Review 24cevent
5
Me gusta lo practico y fácil que es usar la herramienta.
Ratings Breakdown
Read More

Lycia F.
Verified reviewer
Computer Hardware
1001-5000 employees
Used daily for less than 12 months
Reviewed May 2023
24cevent cumple con su propuesta
4
Ratings Breakdown
Read More
Popular 24Cevent Alternatives
24Cevent
Ratings Breakdown
- 4.61Ease of use
- 4.67Value for money
- 4.69Customer support
- 4.72Functionality
Pricing
Starting at $65.00 per month
Ratings Breakdown
- 4.53Ease of use
- 4.53Value for money
- 4.71Customer support
- 4.41Functionality
Pricing
Starting at €19.00 per month
Ratings Breakdown
- 4.24Ease of use
- 4.32Value for money
- 4.30Customer support
- 4.46Functionality
Pricing
Starting at $20.00 per month
Ratings Breakdown
- 4.54Ease of use
- 4.41Value for money
- 4.54Customer support
- 4.28Functionality
Pricing
Starting at $29.00 per month
Ratings Breakdown
- 4.28Ease of use
- 4.12Value for money
- 4.28Customer support
- 4.52Functionality
Pricing
Starting at $15.00 per month
Other Top Recommended Incident Management Software

Stuck Between Options?
Our experts can help you compare 24Cevent with other top options, so you can find the best fit for your needs.









