Chartbeat 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Chartbeat

4.8

(17)

Pricing

Pricing available upon request

About Chartbeat

Chartbeat is a suite of content analytics tools for online publishing teams across the globe. It is designed to improve audience engagement and loyalty by helping teams make informed editorial decisions. To easily pull traffic data into Chartbeat, it can be integrated with Facebook Instant Articles, Google, AMP, and other apps.

Chartbeat provides multiple types of dashboards to break down audience data. With the real-time dashboard, teams can filter by location, traffic source, device type, and more. The historical dashboard can be used to evaluate content performance, KPIs, and trends over time. Chartbeat's video dashboard shows how viewers interact with video content. Additionally, teams can access optimization tools, including a heads up display, headline testing, and image testing.

Pricing information is provided by Chartbeat. Support is available via an online help center, documentation, and other resources.

Chartbeat Screenshots

Chartbeat Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Chartbeat Features

Popular features found in Web Analytics
Campaign Management
Goal Setting/Tracking
Heatmaps
Keyword Tracking
Pageview Tracking
Referral Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Web Traffic Reporting
More features of Chartbeat
A/B Testing
Activity Dashboard
API
Benchmarking
Collaboration Tools
Content Publishing Options
Conversion Tracking
Customizable Reports
Dashboard
Data Visualization
Engagement Tracking
Key Performance Indicators
Multiple Site Management
Performance Metrics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Search/Filter
Self-service Analytics
Self Service Data Preparation
SEO Management
Third-Party Integrations
Trend Analysis
Trend/Problem Indicators
Video Support
Visual Analytics
Website Analytics
Website Management

Chartbeat Integrations

Slack

Brightcove

WordPress

Chartbeat User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.5

Have you used Chartbeat and would like to share your experience with others?

Verified

Reviewer

Information Technology and Services

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed August 2024

Real-Time Analytics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how Chartbeat provides real-time analytics. It helps me understand my audience's behavior instantly, allowing me to make quick content decisions.

Cons:

The downside is that the interface can be overwhelming at first and requires some time to get used to.

Steven H.

Verified reviewer

Newspapers

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Chartbeat Review

I have used Chartbeat exclusively to track engagement and optimise real-time user experience since I began my current role six years ago. Having used a different company's software in a previous job I can say with certainty that Chartbeat's ease of use and customer support is far, far superior.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While it took me a little while to get to familiar with, I now find the historical dashboard particularly invaluable for comparing the performance of content from different site categories over time. In my industry, headline testing is very important, and Chartbeat's tool for this makes the process very easy, as does the heads-up display function.

Cons:

No real complaints. The interface can sometimes appear quite "busy", at times so perhaps there is scope for this to be streamlined somewhat.

Verified

Reviewer

Publishing

11-50 employees

Used daily for less than 2 years

Reviewed October 2021

Easy, powerful A/B testing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants.

Cons:

It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test. That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for.

Verified

Reviewer

Publishing

5001-10000 employees

Used daily for more than 2 years

Reviewed December 2021

Best real-time Web Analytics period

We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.

Cons:

I can't find much to complain about. It's a bit costly and some of our teams can't afford it.

Reasons for choosing Chartbeat

Ease of use. Better customizations.

William S.

Verified reviewer

Online Media

5001-10000 employees

Used daily for more than 2 years

Reviewed October 2021

Chartbeat in the news

Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.

Cons:

Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days.

Reasons for choosing Chartbeat

I'm not sure. After being hired, I was shown the basic Chartbeat and about a year later we upgraded and it's been a solid platform with benefits that have far outweighed the cost.

Cameron M.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Chartbeat beats ahead of Google Analytics

This overall experience with Chartbeat has taken us off Google Analytics (not completely but close).

Ratings Breakdown

Ease of use

Functionality

Pros:

The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has

Cons:

The understanding of the differences to Google Analytics was difficult at first but the description and new FAQ answers helped assist that – nothing I don't like!

Verified

Reviewer

Broadcast Media

5001-10000 employees

Used weekly for more than 2 years

Reviewed November 2021

Chartbeat critical to digital success

Very positive overall experience and we can adapt nimbly thanks to real-time analysis

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use and integrate among the team

Cons:

I find the archival features a little difficult to get to grips with, whereas current content is simpler to harness

Verified

Reviewer

Media Production

10000+ employees

Used daily for more than 2 years

Reviewed October 2021

So easy a sheep could use it

Excellent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user-friendly, easy to navigate and the data I need is very simple to see/access throughout the day.

Cons:

I can't go back and track how one particular item did on our site.

John C.

Verified reviewer

Broadcast Media

51-200 employees

Used daily for more than 2 years

Reviewed October 2021

Chartbeat is an essential tool for any digital publisher

I have never been disappointed by Chartbeat. Any technical issues are quickly disclosed and resolved. Customer support is responsive, and the product is fairly priced for smaller publishers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chartbeat is extremely easy to deploy, reliable and frankly indispensable. And the smartphone app is killer.

Cons:

The number and type of alerts I can set are limited, so I would like to have more options for alerting me to various trends.

Verified

Reviewer

Broadcast Media

10000+ employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Essential resource for digital reporters

As a digital reporter, Chartbeat is an essential part of my daily workflow. I use it to check the engagement on my stories from the day before, to test multiple headline options, and to see how my posts fare over the course of the day.

Ratings Breakdown

Ease of use

Functionality

Pros:

Daily reports with statistics on engagement on all of my articles; real-time statistical tracking; headline testing;

Cons:

The search capabilities for past data could be a little more user-friendly

Showing 1 - 10 of 17 Reviews

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