Jetdocs 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Jetdocs

5.0

(1)

Pricing

Pricing available upon request

About Jetdocs

Jetdocs is a collaborative ticketing solution that standardizes workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Instead of relying on email inboxes or messaging threads, Ops and IT leads set up powerful no-code workflows in minutes with our innovative no-code Catalog Builder. Our web app fully integrates with your entire organization on Microsoft Teams and Slack to get your internal tickets, requests and approvals resolved quickly.

Jetdocs Screenshots

Jetdocs Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Jetdocs Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of Jetdocs
Activity Dashboard
Analytics
Approval Process Control
Assignment Management
Audit Trail
Business Process Automation
Change Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Compliance Tracking
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Document Management
Forms Management
Help Desk Management
Incident Management
IT Asset Management
Mobile Access
Monitoring
No-Code
Prioritization
Procurement Management
Progress Tracking
Project Workflow
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Self Service Portal
Single Sign On
Support Ticket Tracking
Tagging
Task Management
Task Progress Tracking
Template Management
Third-Party Integrations
Workflow Configuration
Workflow Management

Jetdocs Integrations

Zapier

Microsoft Teams

Slack

Jetdocs User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Jetdocs and would like to share your experience with others?

Patrick R.

Verified reviewer

Automotive

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Awesome internal ticketing solution for my team

Internal ticketing can be tricky to get many teams involved and have it works without hiccups. Jetdocs has been awesome for our team as we scale.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So easy to use, integrates perfectly with my colleagues. The SLAs and priorities are an awesome way to keep my teams on track. Also, having the ability to loop in other users quickly gives us the flexibility we need.

Cons:

My only request previously was to add in additional reporting options, which they've now provided. Great to get these team insights.

Vendor Response

Great Patrick, we look forward to growing with you!

Replied November 2022

Showing 1 - 1 of 1 Reviews