Katabat 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Katabat

4.7

(11)

Pricing

Starting at $4,999.99 per month

About Katabat

Katabat is a complete end-to-end omni-channel debt-collection platform. From strategy to delivery, Katabat enables a truly customer-centric approach. Customize messaging, tone and settlement offers, delivering the right message through the customers preferred channels. Smart out-of-the box pre-trained machine learning helps you collect more, faster. Fully compliant, highly secure, trusted by major lenders.

Katabat Screenshots

Katabat Pricing and Plans

Starting price: $4,999.99 per month

Free Trial

Free Version

Basic

$4,999.99

per month

No plan information available

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Katabat Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of Katabat
Activity Dashboard
Activity Tracking
API
Automated Notices
Borrower Management
Business Process Automation
Calendar Management
Callback Scheduling
Client Management
Collection Agencies
Compliance Management
Contact Management
Customizable Dashboard
Customizable Templates
Data Import/Export
Electronic Payments
Email Templates
Graphical Workflow Editor
Historical Reporting
In-House Collections
Monitoring
Multi-Channel Communication
Multi-Currency
Multiple User Accounts
Partial Payments
Payment Collection
Payment Plans
Real-Time Analytics
Reminders
Reporting & Statistics
Risk Assessment
Self Service Portal
Template Management
Transaction Management
Workflow Configuration
Workflow Management

Katabat User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

27%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.8

Have you used Katabat and would like to share your experience with others?

Syed A.

Verified reviewer

Law Practice

Used daily for more than 2 years

Review source

Reviewed April 2018

Fantastic cost effective solution

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I have used the Katabat solution in 2 organisations in Australia and found it both times to be a very effective tool for managing both collections and customer lifecycle. The interface is both easy and simple to use as well as backend changes in the system can be done quickly.

Cons:

None that I came across in my time using the software from both my front line staff as well as team management.

Tyler R.

Used daily for more than 2 years

Review source

Reviewed May 2018

I used the Debt Management platform at a previous employer and was extremely pleased with it all.

One stop shopping for my collections reps. Instead of searching several out dated platforms, this product allow them to have all the information at their fingertips. Production and overall associate morale increased drastically.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The entire process could not have been smoother. From the writing of the business requirements, testing, training, implementation, on going support, troubleshooting, IT, everything was extremely efficient and effective. The post roll out support was second to none. The Relationship Manager was always available and readily willing to assist in any way, but he was not the only one. Everyone from the President to the trainers made me feel like I was the only customer on the books.

Cons:

The only drawback was one my Company's side. They did not tap into the true potential of the product and all the services they provided.

Tom F.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Solid, industry leading product

Overall very strong partnership and great service from the Katabat team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The strategy and workflow modules enable heightened control and execution of outreach strategies.

Cons:

Alerting and oversight features have been improved since launch

Kelly D.

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Detailed requirements gathering, efficient deployment and met business objectives.

Reduction in loss rates, operational costs, errors. Improvements in customer satisfaction (NPS) and agent ramp time. Better adherence to ops policy and compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Straightforward integration with multiple legacy systems and easy for operators, analysts and agents to learn and ramp up to produce results. Powerful strategy engine that works across the customer life cycle. As a top 20 mortgage lender/servicer, compliance was an important factor in our decision to purchase and the platform delivered on each challenging requirement we presented.

Cons:

Not necessarily a bad thing, but the platform is incredibly powerful. This means strategists and operators need to challenge themselves to not just do what they always done. The power of the platform is using it to also test new ideas.

Chris E.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Empowering clients through effective and agile solutions

The software is highly adaptable and end user friendly. Easy integration with up/down stream systems. Strategy Engine is superb. The Katabat team are professional, solution and client oriented, and great people.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy use yet effective strategy engine. Infinite Workflow Management capabilities. Comforting and flexible governance controls. Best in class product support and initiative delivery team.

Cons:

Adaptability to changing accessibility WCAG standards.

Jamie H.

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Great product. Relevant, agile, adaptable. Katabat is very client centric!

Higher contact rates, consistent strategy results, operational expense reductions, loss mitigations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is highly adaptable, but easy to use. The easy of use does not limit the potential and power of the solution, most notable, the strategy engine.

Cons:

Katabat only con is on the roadmap, which is WCAG AA+ standard. The continual releases of features always proactively addresses the need of features as the industry evolves.

Verified

Reviewer

Banking

10000+ employees

Used other for more than 2 years

Review source

Reviewed August 2018

Great software! Very easy to create strategies and flows with this very flexible system.

I've found the team at Katabat to be extremely responsive, friendly, and professional. They've been excellent partners and I'd be pleased to recommend their services.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I liked that you could run multiple strategies side-by-side independently from each other. Many other applications on the market allow only a single waterfall treatment. Katabat lets you run as many as suits your needs, making it very flexible.

Cons:

There isn't anything I didn't like, but there probably is some opportunity to improve basic reporting.

Verified

Reviewer

Medical Devices

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Very functional!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is awesome! we use an AI system to help us contact patients which then forward those calls to us and we are able to help them better and more efficiently. This system has helped our company grow and be more efficient.

Cons:

This software is pretty great, we don't have problems with it so far.

Patricia F.

Verified reviewer

Financial Services

10000+ employees

Used other for more than 2 years

Review source

Reviewed May 2021

Partner Review for TD