SmartSuite 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SmartSuite

5.0

(26)

Pricing

Starting at $10.00 per month

About SmartSuite

SmartSuite is a comprehensive project management platform that allows teams to manage, orchestrate, and analyze project and task workflows. Whether remotely or in-office, users can easily connect and collaborate with any other team member and develop visual plans to map out which project or task needs to be completed.

With a drag and drop interface, users can easily utilize workflow management tools to free up time from repetitive tasks and automate simple and complex workflows. With over 200+ pre-built templates and 40+ field types, teams can create workflows for product development, food service, customer support, IT ticketing, event planning, HR and recruitment, and much more.

SmartSuite Screenshots

SmartSuite Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

per user, per month

No plan information available

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SmartSuite Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of SmartSuite
Activity Dashboard
Activity Tracking
API
Assignment Management
Business Process Automation
Calendar Management
Charting
Chat/Messaging
Commenting/Notes
Customizable Dashboard
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Deadline Management
Document Storage
Email Management
File Management
File Transfer
Gantt/Timeline View
Goal Setting/Tracking
Graphical Workflow Editor
@mentions
Messaging
Mobile Access
Monitoring
Multiple Projects
No-Code
Planning Tools
Prioritization
Productivity Analysis
Progress Tracking
Projections
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Resource Management
Role-Based Permissions
Rules-Based Workflow
Tagging
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Template Management
Time Tracking
Workflow Configuration
Workflow Management

SmartSuite Integrations

Zapier

SmartSuite User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.9

Melissa D.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

Intuitive + Everything In One Place

We have been using SO many different software products to manage our agency. One tool for project management, one tool for processes, one tool for training, another tool for collaboration, another tool for file storage... and then, of course, Google Drive, Google Docs, Slack, and so many others. SmartSuite is literally everything in one place. I can't wait to get everything fully loaded in SmartSuite so we can save money by canceling/consolidating many of those other products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how intuitive SmartSuite is from the moment you log in. It's easy to navigate and the templates really made it simple to quickly realize all the potential ways to utilize the software. I love how easy it is to see progress on a project at any point, and how all files, communication and calendar are tied in within the task. So insanely simple but there is so much you can do.

Cons:

There isn't anything that I've found that I don't like so far.

Reasons for choosing SmartSuite

We loved the collaboration features and the simplicity of the platform. The templates are also awesome.

Reasons for switching to SmartSuite

To have everything in one place!

Jan A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for free trial

Review source

Reviewed January 2025

Simple and easy suite

A great platform with many good features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simple and easy setup. I like the interface.

Cons:

The color scheme missing dark theme. Extra features

Reasons for choosing SmartSuite

I havent decided yet, but Bitrix24 has a good place

Grant S.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

SmartSuite - A dynamic No Code Product

This has been a delightful experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of the platform is impressive. The team is engaging and very responsive. Even with hugely challenging transitions I have found the team, and in particular [sensitive content hidden], very helpful. Having access to [sensitive content hidden] at webinars is also very insightful.

Cons:

The importing of a huge database of information was a little challenging.

Reasons for choosing SmartSuite

Just the overall experience. I have used all the other products.

Reasons for switching to SmartSuite

I felt that ClickUp was very buggy and rigid.

Murat K.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2024

Amazing product

Being a long time Notion user, it was a pleasure to use, setup and experience the platform. Fresh look, clean and modern interface. Users want to use the platform, unlike Notion, which can be confusing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clean interface, easy to use, innovative team.

Cons:

No native desktop applications (yet). Having a desktop app for MacOS will be great.

Reasons for switching to SmartSuite

Clean interface, company in general is forward thinking, innovative and listen to customer feedback.

Patrick S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

WOW, Asana meets Monday, Meets Air Table and Created a SUPER STAR

There aren't enough stars to give or great things to say about Smart Suite. When you think of a Software company or any company in general and all the things it should have, like customer service, capability, responsiveness, innovation, experience, great pricing, excitement for the future, talented leadership. Smart Suite has it all

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So as someone that has built a software company in the past I am beyond impressed with how well everything works and how many options there truly are while maintaining simplicity. I originally was looking for something like asana to manage some internal + external client processes. Asanas Support was terrible and Smart Suite first got me with their customer service and onboarding. I was in touch with everyone I needed to be in real time and I wasn't sent one automated email telling me to watch a library of videos to find an answer that may not even be there. The ability to learn about the software allowed me to not only do what I needed better, but build a scalable marketing software that I could license to other companies. And the ideas that expand our vision for the company roll in daily. The price for scaling is incredible. There isn't a single aspect of this company that I am not beyond impressed with.

Cons:

Really I can't think of any besides they are a young company. Young as in this software, but not in experience. It is VERY obvious they have software experience, A highly capable team on front end and back end, as well as funding. I actually love being on the ground floor of a product that I know is going to be so disruptive in the industry.

Reasons for choosing SmartSuite

Smart Suite took all of the best features from every competitor, put it in one platform, priced it better, made it simple, and gave me the best customer service and onboarding I have experienced in tech.

Reasons for switching to SmartSuite

The customer service was amazing, and the capabilities takes the best things from all those companies and beats anything on the market

Monica S.

Verified reviewer

Design

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2023

Great for Designers

For creative firms, I like to use SmartSuite along with Milanote. The ability to create a dashboard view of the Milanote page within a solution means that all of the information for a task is at our fingertips. While we use Milanot for creative planning, SmartSuite is literally everything else in our business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With SmartSuite I was finally able to find a solution that kept information visually accessible, and it links data across multiple solutions keeping information accurate. My team loves it too so team adoption was easy.

Cons:

The two things I miss most about previous platforms is gantt charts and the Chrome/Gmail integrated ability to turn websites and emails into records in any solution with ease.

Reasons for switching to SmartSuite

ClickUp buried information inside information, so it was not user-friendly. I couldn't get my team to adopt it. I do miss their Gmail/Chrome Clipper tool. Monday became too expensive because of their pricing tiers. That said I like the way Smart Suite organizes information much better than eaiter of these.

Kristin H.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

The PM Tool That Changed the Game

We are working to solve project management and sales tracking currently with SmartSuite - now that we have conquered those areas we are actively looking for other ways to utilize the platforms they have in place to make our lives easier. The customer support team is phenomenal - very responsive, super knowledgeable - no doubt the best in the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for SmartSuite has completely changed how we work as an event management company. No more emailing around lists or tracking things in a spreadsheet - it is automated, and smart, just as the name implies.

Cons:

I really cannot think of a single thing to dislike. Any time we ask about a change they make it happen. I only wish this software had been around 8 years ago when we started our business.

Reasons for choosing SmartSuite

The customer service and the possibilities to automate so many things!

Reasons for switching to SmartSuite

Monday.com just wasn't intuitive enough for what we were doing. It felt like it created more work for our team than it was helpful.

Uros M.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

The most advanced project management software I've used so far

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility and ability to create unique views, custom boards and put our processes in one place.

Cons:

A little higher learning curve than other PM softwares, but after you get over that it feels like magic.

Reasons for switching to SmartSuite

Not enough flexibility when creating the product.

Corinna H.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2023

NoCode solution for Process Automation & CRM

It has become our one go-to source of truth for the full client journey (sales process / CRM) over client onboarding and day-to-day project management. We built several bridges to other tools to use the connectors for process automation and can for sure say this is a big time saver. In addition the set-up has been a core project of living our value of transparency with real-time info for all employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Variety of functions - general navigation and ease of use - amount of field type and permission control flexibility and customization

Cons:

One limitation we ran into is the formula spectrum which is smaller than Excel/Sheets which can be a need for workaround in some perspectives.

Reasons for switching to SmartSuite

Permission Management, broader scope of integrations

Nana S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

Good platform for workflows and data management on all levels.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used it for moving into a new house. The template Home Remodel Project was very helpful for an easy start. The Share View feature was very handy in sharing blueprints and measurements with contractors.

Cons:

It's a great platform, I love it and can't see faults, so far away

Showing 1 - 10 of 26 Reviews

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