Useful from Useful Systems is a field service program natively designed for mobile use. The system is built to take advantage of the full functionality of mobile devices and can currently be used on tablets, iPhones, and Android phones.
With Useful, technicians and office users are able to view job statuses at a glance and access a color-coded map to view where each crew is on location alongside their work order progress. They can also manage job cards that provide a visual summary of what has and hasn’t been completed on each job.
Useful’s dispatching tool allows users to select both crew members and sub-contractor partners, add tasks and materials, and complete work orders, quotes and invoices, all within the app.
Schedules are integrated and accessible for all users, helping appointment-makers optimize their workforce and assign jobs according to real-time availabilities.