Datagate 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Datagate

4.5

(10)

Pricing

Starting at $300.00 per month

About Datagate

Built on the Microsoft Azure platform, Datagate is a SaaS-based telecom billing platform designed to assist MSPs with automating the rating and billing of telecommunications services. Datagate was developed to integrate with popular third-party PSA software, tax engines, accounting systems, and payment gateways such as Xero, ConnectWise, Stripe, Authorize.Net, Quickbooks, and more to streamline automated billing.

Datagate also provides an optional white-labeled portal that enables end-users to view call details and usage activity as well as their generated invoices.

Datagate Screenshots

Datagate Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Basic

$300.00

per feature, per month

No plan information available

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Datagate Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of Datagate
Accounting Integration
ACH Payment Processing
Activity Dashboard
Alerts/Notifications
Billing for Data
Billing for Voice
Billing & Invoicing
Carrier Access Billing
Customizable Billing
Customizable Branding
Email Management
Flexible Rate Tables
Hourly Billing
Invoice Creation
Invoice History
Invoice Management
Mobile Line Compatibility
Online Invoicing
Post-Paid Service
Pre-Paid Service
Price/Margin Management
Rating Engine
Recurring/Subscription Billing
Self Service Portal
Third-Party Integrations
Usage Tracking/Analytics

Datagate Integrations

Xero

QuickBooks Online Advanced

ConnectWise PSA

MYOB Business

Datagate User Reviews

Overall Rating

4.5

Ratings Breakdown

80%

10%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.6

Functionality

4.4

Nick M.

Verified reviewer

Computer & Network Security

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed January 2025

TTC's review of datagate

Very positive. [sensitive content hidden]is excellent, patient, and very knowledgeable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well designed, good interface, and capable.

Cons:

Inability to design invoices based on templates. Must submit change requests to DG.

Tami R.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Very pleased so far

Great so far! Implementation was great, and Sogol was extremely helpful in assisting us with the integration setup between ConnectWise/ WisePay.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Simple setup. Integration with our other softwares!

Cons:

Manual invoicing process and lack of real-time payment information to flow into system.

Reasons for choosing Datagate

The ability to integrate with all of our other softwares, and the relationship with CSI, our tax consultant, so tax mapping and setup would not be an overwhelming setup process. I also appreciated that Datagate offers QBO discounts.

Reasons for switching to Datagate

Customer login issues, and lack of integration with Connectwise.

Natalie L.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed February 2025

The bane of my business existence.

Miserable onboarding. Miserable experience every month trying to invoice. After 10 months, I still can't nail down a procedure because it never works the same way. Oh, and it takes forever for the support to respond. I have deadlines, which I frequently miss because I am waiting on help. I am flabbergasted that there are so many positive reviews.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. It never works as expected. It's clunky, difficult to understand, and doesn't work half the time.

Cons:

Onboarding. Good grief. I spent weeks and weeks and weeks of my time going through all the training. None of it made sense. There's no reference materials, and the trainers went so fast, so I could only hope that I remembered what mattered.

Vendor Response

Dear Natalie, I'm very sorry for the frustration and challenges you’ve described —this is not the experience we aim to deliver at Datagate, and we’re committed to addressing these issues you've raised. Your concerns about onboarding, support responsiveness, and software reliability are being investigated immediately. Our global support team monitors our support@datagate-i.com email and support portal around the clock, almost 24/7, and we take pride in our ability to resolve questions and issues quickly. We're urgently investigating why this has not happened in your case. I will reach out to you today to get a better understanding on what has gone wrong and what next steps we should take to resolve these problems. Your honest feedback is appreciated, and I look forward to speaking with you soon. —Mark Loveys, CEO, Datagate

Replied February 2025

Ashlie W.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

Early Days, but Overall Very Pleased!

Our experience so far has been overwhelmingly positive - we are excited to see where our partnership leads!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The onboarding process was so smooth, and our project manager was incredibly helpful in the process. We were able to take on the process of invoicing and managed to update our customer records in the process. The process to generate invoicing is one of the easiest we have found, and it has made things much more convenient to review and approve items.

Cons:

Our ConnectWise integration continues to run very slow, and can be sporadic. We haven't been able to identify the issue, which can sometimes cause concern as the updates we have made in our CRM are not showing in the billing platform. This can, and has, been overcome by manually syncing but can be frustrating. Additionally, we would like to see more options when sending or re-sending invoicing.

Reasons for choosing Datagate

Datagate was at the top of our list based on the integrations with ConnectWise, and the fact that the company is focused mainly on billing was a major bonus, as other vendors were trying to get us to switch our CRM as well, which was not our intention or ideal.

Reasons for switching to Datagate

We were utilizing our primary providers' instance of the OneBill billing platform. It was clearly not built for our growth or expansion, and became increasingly difficult to utilize.

Eric W.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed October 2020

Datagate greatly optimized our VoIP billing!

Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing.

Cons:

Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since.

Reasons for switching to Datagate

We were looking for integration to Connectwise.

Vendor Response

Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated.

Replied October 2020

Nicole B.

Verified reviewer

Telecommunications

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed June 2021

Switched to DG from another business BEST decision ever

The implementation process was long and took a lot of effort on our part. However, Sogol, our implementation specialist really helped us through it and was a great help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The look of the invoices, the easiness of the actual invoicing/crediting process.

Cons:

We don't like that we have to map invoices each month.

Reasons for choosing Datagate

The integration with ConnectWise.

Reasons for switching to Datagate

BluLogix invoicing process was very difficult, their reports were terrible, the invoices were too long, they were charging our customers incorrectly. Their basic support team was slow to respond and I usually had to end up escalating any of my cases.

Christa C.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed May 2021

Great tool for telecom billing

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The integration with Bandwidth and the many options available for importing other types of billing records.

Cons:

The ability to choose a different billing email address per customer site.

Reasons for choosing Datagate

Ease of use, direct feed from Bandwidth, better pricing.

Bob B.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 6 months

Reviewed October 2020

President

It has been a very pleasant experience and I am very happy with the end result.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to integrate with ConnectWise, QuickBooks online & Connectbooster

Cons:

Some of the integration steps are currently manual - (sync with ConnectWise). But I am working with Datagate to automate these processes.

Reasons for switching to Datagate

Integration with Accounting package

Vendor Response

Thank you Bob, we appreciate your feedback and its great that you are having a good experience using Datagate telecom billing integrated with ConnectWise Manage, QuickBooks Online and ConnectBooster. We give careful consideration to all suggestions from our clients, to further improve our product. As a result of your suggestion, the automatic ConnectWise synch is now on our product roadmap, so Datagate users in future will not need to press a button to trigger it.

Replied October 2020

Enrique P.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed November 2023

Datagate for VoIP Tax integration

Very good. I hope it will continue well into the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup and get going. The help during implementation was topnotch.

Cons:

Can't think of anything. We're really just starting to use it. So far so good.

Frank L.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed February 2024

Great setup staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quickbooks integration. [sensitive content hidden] provided great on-boarding experience

Cons:

there is nothing i did not like .

Vendor Response

Thank you for your review and for highlighting our seamless QuickBooks integration and onboarding experience Frank! We're happy to hear you found everything to your liking and appreciate your support.

Replied February 2024

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