baxus 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

baxus

4.6

(22)

Pricing

Pricing available upon request

About baxus

baxus is a cloud-based salon management solution. Primary features include appointment scheduling, online booking, client detail management, reminders, marketing, stock management, point of sale (POS) and voucher management.

Other features include staff and business target management, staff rosters and rescheduling management. The appointment booking module allows users to view, create and change appointments, as well as reserve rooms and equipment. Clients can create bookings themselves using the online booking feature. Salons can implement cancellation policies online, take deposits and change bookings.

The POS feature allows users to sell services, products and packages, track payments and add discounts. Users can manage stock, set prices, receive orders and update stock levels.

baxus is offered in a subscription pricing. It is compatible with Windows, Mac and Linux operating systems. Support is offered via email and over the phone.

baxus Screenshots

baxus Pricing and Plans

Starting price: NZ$8.00

Free Trial

Free Version

Basic

NZ$8.00

per user

Plan includes:

24/7 Online Booking
Goodbye No Shows
Marketing That Works
Motivate With Targets.
Painless Point of Sale
Quick Client Details
Stock Made Simple
Ultimate Appointment Book
Work Wherever

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baxus Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of baxus
Appointment Management
Appointment Scheduling
Billing & Invoicing
Booking Management
Booth Rental Management
Client Management
Client Profiles
Commission Management
Customer Database
Customer History
Data Import/Export
Drag & Drop
Invoice Management
Loyalty Program
Marketing Automation
Mobile Grooming
Payroll & Commissions
Performance Metrics
Real-Time Reporting
Reporting & Statistics
Sales Reports
Service Catalog
Staff Management
Third-Party Integrations
Wait List Management

baxus Integrations

Mailchimp

baxus User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

23%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.4

Verified

Reviewer

Cosmetics

Self-Employed

Used daily for less than 12 months

Reviewed October 2018

Simple to set up

I have found reports and general use functional and practical

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.

Cons:

The separate phone number for the reminder text messages confuse customers.

Gillian M.

Cosmetics

Self-Employed

Used daily for more than 2 years

Reviewed September 2018

Amazing online diary

In all I am delighted with this service. Keep up the good work.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.

Cons:

Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.

Tamara W.

Retail

Self-Employed

Used daily for less than 6 months

Reviewed October 2018

Satified

im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.

Cons:

There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.

Craig P.

Hospitality

Self-Employed

Used daily for more than 2 years

Reviewed September 2018

Beat on the market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.

Cons:

Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day

michelle p.

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2017

very happy client

I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly. my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 . I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use and its in the cloud so available 24/7

Cons:

stock needs more reports and needs a "time Clock" for staff.

Alecia H.

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed October 2018

Great program for the price

Love the ease of online booking. It should be great if there were a few more features related to the customer data base.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cost is great compared to other programmes. There is always customer service help when you need it. They are great.

Cons:

Some things are quite basic what you can and can't do. There always seems to be an odd glitch in the system. But like I said it is a cheaper programme so to be expected.

Kate M.

Cosmetics

Self-Employed

Used daily for less than 12 months

Reviewed October 2018

6 months in and still good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. From tracking stock levels, taking bills, recording client info, reports to scheduling appointments

Cons:

Text message length is limited. No option to send either a text or email individually. Once a booking is created it will not have confirmation details updated if you then update confirmation details (if you edit the confirmation message for any reason, I actually moved premises and had to go through and delete and rebook each individual appointment, time consuming and should have been unnecessary)

Skye M.

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Reviewed September 2018

It has been a life changer and saver

Excellent! Customer service is very supportive! They have helped me with mail chimp!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price was what first got me. The easy and convenience of booking in clients and confirming bookings all without me having to worry. Being a soul trader it can be overwhelming at the best of times, baxus just takes care of all my admin!

Cons:

Not much I have to say! It’s so easy to use!

Dominika D.

Leisure, Travel & Tourism

Self-Employed

Used daily for less than 6 months

Review source

Reviewed June 2017

Terrible lack of support

none

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use and simple, good pricing. everything was really easy to set up and we were looking forward to using the system.

Cons:

The system failed to issue notification on new booking. We reported this multiple times and never had any reply. Now I a, not sure how to cancel the subscription.

Vendor Response

Hi Dominika Thank you for your review and your positive comments about the system and pricing. We are incredibly sorry for the experience you have had with our support. We don't want any of our customers to have experiences like this and we understand your frustration. I believe someone has since been in touch with you. Unfortunately, baxus doesn't send notifications for new online bookings, however, the booking does appear as a highlighted message within the appointment book. We have created a feature request for new booking notifications so it may be added in the future. We have also taken your feedback about our support on board and endeavour to do better in future. Thank you, Anna

Replied July 2017

Ashleigh O.

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Reviewed October 2018

Great for small salons

I love baxus. Easy to use and good for my self employed salon

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, cost effective, automatic txts able to be sent at different times

Cons:

Client profiles don’t update all appointments when you update their client info so if you add a cellphone number after you have created appointments it doesn’t add it.

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