SAP Crystal Reports software


79 reviews(4.0/5)
79 reviews(4.0/5)

SAP Crystal Reports is a Business Intelligence (BI) program for Windows suitable for small to medium-sized businesses across multiple industries. It provides mobile apps for Android and IOS. The system offers the ability to write customize reports from multiple data sources and visualize data in dashboards and scorecards, display KPIs and other metrics related to project or departmental performance.

SAP Crystal Reports allows users to create report designs with charts and graphs using Adobe Flash, Adobe Flex and SAP Crystal Dashboard Design data visualizations. Key features include conditional box formatting, data export to multiple formats, right-to-left text formatting, vertical text alignment and parameter description display.

It offers multi-language support in English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese. SAP Crystal Reports is priced per user. Support is provided through an online forum, email and phone.

Supported Operating System(s):
Windows 7 , Windows 8 , Windows 10

79 Reviews of SAP Crystal Reports

Showing 1 - 20 of 79

Start your review of SAP Crystal Reports

Click to start
  • Jeneshia from Alabama State University

    Number of employees: 11-50 employees

    September 2018

    Good reporting tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The best part about using SAP crystal reporting is the ability to create useful reports to reflect the requested or needed data for accurate information. It provided the abilty to share that information with other in a suffienct way.

    Cons

    When using SAP crystal reporting, in the beginning, the process of formatting and converting the data to a different output was diffucult, but since it has been updated it's easier to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Abel from Bank of China

    Specialty: Banking & Financial Services

    Number of employees: 501-1,000 employees

    August 2018

    Managing Director

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Otherwise, a good product

    Pros

    The product allows me to structure the reports based on what we need to do. The product is able to place large set of data and we can come up with the desire analytics.

    Cons

    Takes a bit of time to get there. Need more clear instructions in order to come up with he desired reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Crystal reports

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I have to say this is a great product only thing is you need to take competency classes or a guide book to be really proficient in it. There so many great features and capabilities in crystal report. I use it to digest excel as a data base and create beautiful visual reports. They're useful in this application.

    Cons

    To be efficient you need some kind of formal training or education. A guidebook is effect but really need hands on training to create formulas and arguments to create meaningful reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Erue from San Francisco City College

    Number of employees: 201-500 employees

    August 2018

    Really effective and professional

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is the traditional reporting tool that is used in many financial organizations. I have used SAP Crystal Reports 12 in my organization. We can design highly formatted reports using this tool. It can connect to multiple data sources such as ODBC, OLE DB etc. We can create reports with different formats such as pdf, csv, txt, xls, etc. We can also create html, xml reports. The price of this tool is also cheap. We can create detailed graphics, instrument panels.

    Pros

    There are some written exercises based on SAP Crystal Report that facilitate learning.
    the integration with the different IDE of development are optimized.
    it is compatible with the most popular database administrators, MYSQL, SQLSERVER, POSTGRESQL. and more...
    The designer of Crystal is fantastic, drag and drop add-ons to create your report.

    Cons

    I had a lot of problems and spent a lot of time trying to adjust the space between the rows. I hope that in the future, SAP Crytal Report will make it easier.
    should block the sizes of pre-established and blocked sheets to avoid leaving the margins.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kody from Metro Technology Services

    Specialty: Software / Technology

    Number of employees: 1,001-5,000 employees

    August 2018

    Professional Reporting Service

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    SAP Crystal Reports allow for multi-level, in depth reports to be developed efficiently and effective using large scale databases.

    Cons

    The vertical grouping layout can be difficult to handle when converting reports over to SSRS BIDS reports or other reporting services.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Deepali from NTT DATA Services

    August 2018

    it makes easy to make reports as its features are very user friendly and easy to understand

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I used crystal report with Peoplesoft ERP and with Java also .When I compare crystal report with another report application I found it is much batter because of user friendly features for example there is no need to write manual sql just need to give table mapping it creates sql from itself.It gives option to open report in pdf and excel or in which form client want reports.No need to spend time to write so much code as many logic and feature is already present you just need to drag on your report.For me crystal report is fun with code where you design as per your require but no need take tension behind design.

    Cons

    in crystal report it is little bit difficult to do mapping between two different different database's table.if you do also many time it will not give correct data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from Command Alkon

    July 2018

    Great tool for making customizable reports for database, but a tad dated in formulaic set up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The tool allows easy customization when making reports for an entire database that is constantly changing.

    Cons

    The formulas are a bit dated in creation; allowing for the creation of pre-sets alongside formulas for database reporting would be ideal.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Reporting system is comprehensive, but difficult to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to customize reports is helpful.
    Comprehensive. The system has the ability to report on many aspects of business.

    Cons

    Difficult to learn report writing requirements.
    Trial and error yields unproductive data reporting.
    Once parameters are established for requests, downloading data fields is sometimes slow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    It generates the reports needed, but with a somewhat dated interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Connects to SQL and it gets the data as needed, and with the right formulas and know how, you can customize the reports to your liking get as specific as you need.

    Cons

    Dated interface and not the most user friendly. If you have never used it, getting it set up and running might be a little confusing, but if you know some basic SQL, you can make it do what you need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Community Medical Center, Inc.

    Number of employees: 51-200 employees

    June 2018

    Crystal remains a mainstay in our organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to link in SQL Commands makes this software terrific and the DB linking is actually pretty intuitive.

    Cons

    The lack of online dashboarding--with Power BI and other analytics moving into this space, I'm not sure if Crystal survives.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Darian from Eview 360

    Number of employees: 11-50 employees

    June 2018

    It's like Word, but frustrating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Generated invoices and various other documents to support our company.

    Pros

    Flexible tie in to your existing system and infrastructure is a plus, it handles many different criteria and complex output.

    Cons

    This is a product that has been around a long time. And it does a lot. But it does not look good doing it. The output never quite matches the template thing, and the customization is tedious beyond imagine.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Smart Resources VA

    Number of employees: 11-50 employees

    June 2018

    Revolutionized my daily tasks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Crystal Reports allowed me to streamline my inventory refresh ordering and my custom ordering process into a single automated report. After setting reorder points in for all of my stock items I was able to get instant reports that tell me when I need to order and avoid stock outtages. At the same time each day, I run my report, save it as an excel file and forward to my production facility!

    Cons

    Steep learning curve, but it is worth it. There is also a dependency on having good clean source data. Crystal Reports may actually point out some shortcomings in your source data and create more work short term.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    VERY powerful software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Powerful tool that allows us to create great reports for our company!

    Pros

    This software allowed us to create customized documents directly from our accounting software that looked impressive and professional.

    Cons

    This software takes a long time to learn as it has functions and features that I will never touch because they are far above my pay grade.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    June 2018

    Overly complicated

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can fit a lot of information onto one page if you have the patience and fortitude to go through layers and layers of fields and sections.

    Cons

    There are simpler report builders out there. Crystal reports has a lot of power behind it but it requires so much work to get a proper report out that it might not be worth it for smaller operations.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Glenn from Western Asset

    Specialty: Banking & Financial Services

    Number of employees: 501-1,000 employees

    May 2018

    Good tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    You can connect to any data source: ODBC, Access, Excel, etc
    Price is relatively inexpensive compared to other tools on the market
    Create complicated reports with the ability to adjust display and format to the level of detail I’ve never seen in a report writer
    The ability to schedule reports

    Cons

    Not intuitive – takes a skilled developer to write a complex report
    Sharing reports with others
    Exporting to excel takes a lot of trial and error sometimes to format correctly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jacob from Weber State University

    Number of employees: 1,001-5,000 employees

    May 2018

    Crystal Reports is the robust reporting software for advanced users.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use this software for all of my complex reports.

    Pros

    Crystal Reports has more advanced functionality that other reporting tools just don't have. When I have a complex report to write, I go to crystal to write it.

    Cons

    It is a little complex so there is a strong learning curve to be able to use it, however it is extremely powerful software. You also pay for what you get, so crystal is a little expensive and may not be worth the money if you only need simple reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marie from Koller Enterprises

    May 2018

    Daily user of Crystal Reports

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am the administrator of our ERP system which supports Crystal Reports. I use it primarily for modifying reports and creating labels. Most of my learning has been self taught. It's very easy to use and has great resources.

    Cons

    The only issues I have had is trying to figure out which barcode fonts I need to use. Once I figure it out though it's very easy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Beena from Eworldes

    Number of employees: 51-200 employees

    May 2018

    Crystal reports can be used to create reports which needs different levels of formatting.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Crystal reports are not that expensive as other reporting tools.

    Pros

    Grouping is easy to create. Navigating to the dataitems from the report is easy. Calculations can be done easily. Running total calculations are easy to create. Prompts are easy to create.

    Cons

    Business users can't maintain the crystal reports, maintenance needs someone with crystal report development experience. Security is built in the reports itself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Angelo from CTS Industries

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    May 2018

    Good if Needed

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software does what it claims to do. You can create and edit reports to you suiting. Easy to link.

    Cons

    Not overly user friendly and better options exist that do the same tasks. Only use it because it integrates with our ERP.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    May 2018

    Crystal Reports is a great tool for creating report forms, but lacks real computing power.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Outstanding invoices and payment receipts.

    Pros

    Love the ability to create forms like invoices, statements, receipts, etc. You can add images to the reports. Easy to suppress sections depending on page.

    Cons

    The software doesn't allow for really complex business rules. To get great reports, you need to setup views in your database instead of doing it within the reporting tool. It doesn't always easily swap from production to test databases. Often times, I have to go back in and remap the tables or views manually. Thank goodness for the "View SQL" option, where you can see what database it is using for each table/view. When they are out of sync, it's a long, manual process to fix.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
Do you use SAP Crystal Reports?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 680-2046