SAP Crystal Reports Software


 

SAP Crystal Reports is a Business Intelligence (BI) program for Windows suitable for small to medium-sized businesses across multiple industries. It provides mobile apps for Android and IOS. The system offers the ability to write customize reports from multiple data sources and visualize data in dashboards and scorecards, display KPIs and other metrics related to project or departmental performance.

SAP Crystal Reports allows users to create report designs with charts and graphs using Adobe Flash, Adobe Flex and SAP Crystal Dashboard Design data visualizations. Key features include conditional box formatting, data export to multiple formats, right-to-left text formatting, vertical text alignment and parameter description display.

It offers multi-language support in English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese. SAP Crystal Reports is priced per user. Support is provided through an online forum, email and phone.

 

SAP Crystal Reports - Gantt Charting
 
  • SAP Crystal Reports - Gantt Charting
    Gantt Charting
  • SAP Crystal Reports - Charting Overview
    Charting Overview
  • SAP Crystal Reports - Data Gathering
    Data Gathering
  • SAP Crystal Reports - Custom Formula Editor
    Custom Formula Editor
Supported Operating System(s):
Windows 7, Windows 8, Windows 10

64 Reviews of SAP Crystal Reports

 

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Software Advice Reviews (21)
More Reviews (43)

Showing 1-20 of 21

Angelo from CTS Industries
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Good if Needed

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software does what it claims to do. You can create and edit reports to you suiting. Easy to link.

Cons

Not overly user friendly and better options exist that do the same tasks. Only use it because it integrates with our ERP.

Review Source
 
 

Josh from Empowered Life Stores
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Excellent tool for business reports

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use. Customized reporting. Full integration with all systems. Stability. Automated schedule. Simple!

Cons

There’s not much I find wrong with this program. As an operator I wish the reports were visible off site. It may be the way our company is setup.

Review Source
 
 

Michael from CBCC
Specialty: Healthcare / Social Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Good for creating batch reporting, OK for On-Demand reports

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Connects to almost any data source fairly easily. Lots of easy to follow instructions via google searches!

Cons

Does not like Microsoft Updates- .net updates have crashed reporting so many times and it takes days to correct the issues. On-demand reporting is weak.

Review Source
 
 

Brett from KVC
Specialty: Healthcare / Social Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Excellent Reports

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

A great tool when your solution requires the use of crystal reports or report development tool.

Pros

The software is very robust and has a lot of tools that make creating detailed reports very easy. The ability to attach to data sources make it a great tool.

Cons

The interface can be a little daunting for new users and expanded functionality can require more detailed programming knowledge.

Review Source
 
 

Justin from Automated Logistics Systems
Specialty: Travel, Transportation & Logistics
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great function, sometimes temperamental

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

would recommend, very good software, great tool and very flexible.

Pros

Can do a lot and makes great looking reports. Makes my job much easier once I get a report built, it is just push a button and the report refreshes. Very powerful. I love that I can connect to any database, including excel to pull into a report.

Cons

Sometimes can be a little tricky to get complex reports to run without locking up. Not very often though.

Review Source
 
 

harmandeep singh from New York University
Specialty: Banking & Financial Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Easy and good price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- it integrates with a range of applications, such as Microsoft Office.
- Crystal Reports is a widely embedded technology- many other solutions embed CR in their software
- It has a good price for small business
- It gives a skilled developer the power to create professional, highly formatted and complex query reports

Cons

- It has a weak data security model. The developer has to change permissions for different files.
- The licensing model is confusing
- It has poor customer support

Review Source
 
 

Alex from MS Willett Inc
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Easy to use. A bit confuse on how the user count

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use product. Basic features and formulae are very useful. Running total summary is the plus compare to other reporting software.

Cons

I’m a little confuse on how user count for the software. Server SAP Crystal report are not very attractive

Review Source
 
 

Nick from Zeyon Inc
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Relatively easy to use but sometimes hard to find certain functions

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Built in report designer is very nice. It allows for quick and easy to use reports. It also works for a variety of different file types.

Cons

Some functions are hard to find and error messages are very vague. If the error messages could help pin point the errors a little better it would be easier.

Review Source
 
 

Rachael from The Pipe Line Development Company
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Even with limited experience, someone can easily generate a professional looking report in a short period of time.

Cons

It is sometimes difficult to connect to certain databases. One database in particular, I have yet to connect to successfully.

 
 

Josh from PCI Strategic Management
Specialty: Government
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Not user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Crystal Reports is rarely down, and seems to function pretty quickly. Could generate a lot of reports, with accurate information.

Cons

Not at ALL user friendly. System seems very fickle, and does not make it user friendly to generate reports.

 
 

Jason from Yellowridge Construction
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Best Database reporting tool out there

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use. It did take a bit of a tutorial and some playing around but once you understand how it works, it becomes much simpler. I use this software to analyze and create financial related reports which drive statistical metrics.

Cons

Small learning curve, especially if you don't know SQL and understand the basics of relational databases.

 
 

Kevin from Camson Construction, Inc.
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Nice Report Writer that most users can use without much training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Open Database connectivity into a wide range of databases and file formats.

Pros

The fact that you can set up a simple report without any real training. Many features and tools available that will require some training (linking subreports, functions, formulas, etc.) It reads just about any data format or structure.

Cons

Beyond the simple reports, it will require some level of training. Support normally isn't free but you should be able to find samples and help on the internet.

 
 

Gwen from The University of Texas at Tyler
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Good product but not easy to use without some knowledge of query language

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used Crystal Reports for years now. It is a great product that allows me to create customized reports from my database. However, it is not something that is easy to do unless an individual has some previous knowledge of query operators. It takes some thought, especially when doing more advanced functions, to get the report setup correctly. Formatting options are also a bit limited.

Pros

I can create customized reports that I am not able to do in my database.

Cons

It is not easy to use and requires some previous query knowledge or training.

Advice to Others

I do recommend this product, but it will require some training for those not familiar with doing queries. It is a great product, but I'd like to see it streamlined some so it is easier to use.

 
 

Carl from Day & Zimmermann
Specialty: Energy & Utilities
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Crystal Reports - Enterprise version

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Having been a user of Crystal Reports 2008 through 2011, I am a big fan of Crystal Reports. We have now migrated to Crystal Enterprise version and there are some big gains and a few misses with this version. The ease of use for beginners is much greater in the Enterprise version. If you are just starting out, the Enterprise version is a nice package. It features drag and drop capability, easy navigation, and plenty of customization for your visualization. There are still some nagging spots that have not been cleaned up, primarily in the formatting areas. Small things like drawing borders or creating grids are more hassle than they are worth. And if you make a small change in the report it could easily throw off your formatting and you will need to touch all those pieces again.

However, the power of Crystal Reports makes it well worth the minor annoyances. It delivers a powerful tool for delivering standard visualizations. It packs plenty of power that can satisfy almost any requirement.

Pros

1) Ease of use.
2) Clean and standard reporting.
3) Multitude of ways to deliver your reports. Email, ftp, on demand, etc.

Cons

1) Minor annoyances that can crop up out of nowhere; typically involving formatting.
2) For as mature as the product is, it still tends to crash more often than I would like.

Advice to Others

Do your research once you get this program. There are plenty of tricks and best practices and you can find most of them on the web. Join in discussion groups, take advantage of users with experience. Don't get frustrated trying to work things out yourself all the time.

 
 

Bradley from Glidewell Specialties Foundry Co, Inc.
Specialty: Manufacturing

August 2016

August 2016

Crystal Reports is an excellent tool for pulling and reporting data.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Crystal has allowed us to pull data from our system in a much more meaningful way than with our old methods. It also allows us to customize what individuals see on reports, to tailor them to their liking. With our old processes we had a report we would send to a salesman that required around 6 different reports molded in to one within an excel file. This whole process was eliminated and we were able to produce the same results using Crystal.

Likes Least

Crystal is pretty intuitive but for the average person it will take some learning to be able to use the software to its full potential. I would say it has a medium to high learning curve. There are also a few annoyances where some windows force attention and will not let you click anything else until you finish that window.

Recommendations

First, make sure any software you want to integrate with Crystal is compatible. It can tap in to a lot of things but not everything.

 
 

lyne from CRA
Specialty: Government

May 2016

May 2016

Director of ECD

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Its's easy to navigate and simple easy to understand

Likes Least

updates can cause delays and can have impact on delivert of progduct.

Recommendations

none as it's all good when you have been using same product overf the years

 
 

Jeffrey from Day and Zimmermann
Specialty: Construction / Contracting

March 2016

March 2016

Very Versatile on data report, Graphs/Charts can use some improvement

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Allow user to bring data in from many different types of data sources. SQL / HANA / Excel / Access / Universe etc.
Very easy to use, all user need to do drag and drop fields on report.

Likes Least

Some of the graphs have their limitation. Some functions still need improvement. The graphs and charts are somewhat customizable, but functions like changing the size of the markers on line chart or number formatting on different axis are not working properly.

Recommendations

When you first start using it, it is better to bring in a small sets of data in to try out different functionalities, grouping, sorting, running totals and many others functions to ensure that you have a fairly good understanding on how each function acts and reacts on different type of data.

 
 

Luca from Intralot
Specialty: Software / Technology

February 2016

February 2016

A professional reporting software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I used this software during my previous work experience.
Among the different reporstica tool I used I believe that Crystal Reports is one of the best in terms of usability.
The things I appreciate most of this software is the dynamic division of sections into groups and subgroups, the ability to easily modify the report output even from the view in the preview tab, and editable grid.

Likes Least

Incorporating some reports in web pages I had some problems like misalignment etc.
The designer should be a bit 'improved in terms of appearance and functionality, also the graphs should be more attractive.

Recommendations

There are various reporting solutions on the market, some even integrated (i.e. reporting on sqlserver), if you want to buy crystal report also evaluated depending on your needs and your budget, the entire solution business objects that also includes Excelsius for dashboards, universes for data warehousing, the management console etc ..

 
 

Tony from Prominence Health
Specialty: Insurance

November 2015

November 2015

Still the Champ

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

There's a lot to like about Crystal Reports, I don't think anything else out there has the flexibility and versatility in terms of data display and formatting. Its strength is paper formatting, it's like desktop publishing software for databases.

Likes Least

There are some weaknesses, export to Excel has never been perfect (although it can get pretty close if you use vertical guides to identify where columns should go). It is so paper-oriented that if you need to make a large layout you have to find a matching paper size -- challenging if you don't have a large-format printer. And the expense of course, not for the Crystal software, but the enterprise server so that others may view and run the reports. Very spendy.

Recommendations

Think about how important it is to have beautifully formatted reports vs. just dumping data into Excel for the user to manipulate and format themselves. So many users just want the latter, particularly folks in Finance who are usually pretty strong spreadsheet users. For those folks Crystal might not be the best query tool just to pull data out of the database. But if you want reports that are presentation ready, then CR is the best.

 
 

Carl from Day & Zimmermann
Specialty: Energy & Utilities

November 2015

November 2015

Crystal Reports - Lots of good but requires patience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Crystal Reports allows for standardized reporting across our company. It leverages multiple data sources and allows us to provide consistent reporting to all of our external clients and internal stakeholders.

Likes Least

There are some small nagging issues with Crystal Reports that I wish they would enhance. The graphing leaves a lot to be desired and at times there are small formatting issues that can be dealt with but our an annoyance.

Recommendations

Have patience. It can be a little rough when just starting out, but it is rewarding in the end.

 
 
 
Write a Review
Showing 1-20 of 43

Jacob from Weber State University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Crystal Reports is the robust reporting software for advanced users.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use this software for all of my complex reports.

Pros

Crystal Reports has more advanced functionality that other reporting tools just don't have. When I have a complex report to write, I go to crystal to write it.

Cons

It is a little complex so there is a strong learning curve to be able to use it, however it is extremely powerful software. You also pay for what you get, so crystal is a little expensive and may not be worth the money if you only need simple reports.

Review Source: Capterra
 

Marie from Koller Enterprises

May 2018

May 2018

Daily user of Crystal Reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am the administrator of our ERP system which supports Crystal Reports. I use it primarily for modifying reports and creating labels. Most of my learning has been self taught. It's very easy to use and has great resources.

Cons

The only issues I have had is trying to figure out which barcode fonts I need to use. Once I figure it out though it's very easy.

Review Source: Capterra
 

Beena from Eworldes
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Crystal reports can be used to create reports which needs different levels of formatting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Crystal reports are not that expensive as other reporting tools.

Pros

Grouping is easy to create. Navigating to the dataitems from the report is easy. Calculations can be done easily. Running total calculations are easy to create. Prompts are easy to create.

Cons

Business users can't maintain the crystal reports, maintenance needs someone with crystal report development experience. Security is built in the reports itself.

Review Source: Capterra
 


May 2018

May 2018

Crystal Reports is a great tool for creating report forms, but lacks real computing power.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Outstanding invoices and payment receipts.

Pros

Love the ability to create forms like invoices, statements, receipts, etc. You can add images to the reports. Easy to suppress sections depending on page.

Cons

The software doesn't allow for really complex business rules. To get great reports, you need to setup views in your database instead of doing it within the reporting tool. It doesn't always easily swap from production to test databases. Often times, I have to go back in and remap the tables or views manually. Thank goodness for the "View SQL" option, where you can see what database it is using for each table/view. When they are out of sync, it's a long, manual process to fix.

Review Source: Capterra
 

NELSON from Gerencia y Outsourcing

May 2018

May 2018

SAP Crystal Reports is the most important tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SAP Crystal Reports is the most important tool to know your results in each transaction, to verify the health of your organization.

Cons

I don't have cons. SAP Crystal Reports is easy deploy any kind of reports inserting graph on the same report. I like SAP Crystal Reports.

Review Source: Capterra
 


April 2018

April 2018

One of the very powerful and traditional reporting tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is the traditional reporting tool that is used in many financial organisations.I have used SAP Crystal Reports 10 in my organisation. We can design highly formatted reports using this tool.It can connect to multiple datasources like ODBC,OLE DB etc.we can create Reports with different formats like pdf,csv,txt,xls etc. we can also create html,xml reports. The price of this tool is also inexpensive. We can create detailed graphs,dashboards.

Cons

more features can be added in it to make the reports more attractive. Customer support is not that good.you have to be good in report designing and know sql to work on crystal reports.

Review Source: Capterra
 

Xiaojun from UHCL

April 2018

April 2018

I used SAP Crystal Report to teach a graduate course in Business Analytics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are some exercises written based on SAP Crystal Report making it easier to learn.

Pros

I found SAP Crystal Report relatively easy to use and have a lot of functionalities similar to Microsoft Office suite.

Cons

I had a lot of trouble and spent a lot of time trying to adjust the spacing between rows. I hope in the future, SAP Crytal Report would make it easier.

Review Source: Capterra
 

Stephanie from SMA Behavioral Healthcare
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Crystal Reports is an easy report writing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy reporting tool

Pros

I love the ease of use and the versatility of the program. It's easy to set up a report and make changes to any existing reports.

Cons

Sometimes it's hard to match up the fields to the correct data base, but it's an easy one click fix.

Review Source: Capterra
 

Ayush from SRM University

March 2018

March 2018

Amazing tool to generate reports for financial investment opportunities and quality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best part about SAP Crystal is flexibility of expanding . it is very scalable and easy to understand.

Cons

I feel this tool is very well builded but i feel this tool is bit pricey but it is absolutely worth it.

Review Source: Capterra
 


March 2018

March 2018

Great ability to make things the way YOU want them to look

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Definitely a learning curve. Kind of hard to learn, but once you get a handle on it, it becomes easier. I am sure it does more than we use it for

Pros

Use for reports at work, great for making them look the way we need them so they are concise and easy to read. Outstanding charting ability too

Review Source: Capterra
 

Paul from zeitchick BY DESIGN

February 2018

February 2018

Top of the line reporting tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Robust and good looking reports for all areas of my business and clients

Pros

This report writer is extremely easy to use. It provide good looking reports that are robust and allow easy integration into my visual studio applications. The ease of programming with crystal's api base gives me full control of how my reports are to behave without having to pass parameters in to the report.

Cons

API programming on subreports can be tough but once learned, it's not too bad. Also, I found dynamic database connections are tricky due when working in domains. But again, once learned, it is easy to continue

Review Source: Capterra
 

Sloan from Lettieri Construction

February 2018

February 2018

Crystal Reports fixed our cost-tracking and internal reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We came from doing things using an excel-and-quickbooks-based homebrew system to Sage 300 and Crystal Reports. Using Crystal Reports saved us days or weeks of time last year generating financial reports and architectural transmittals.
+ Extremely Versatile
+ Can be used to bend commercial software to individualized needs

Cons

- Report designer is not intuitive, but this is common for powerful and customizable software!
- Testing reports with Sage 300 specifically can be a bit of a pain as you need to re-enter parameters repeatedly.

Review Source: Capterra
 

Cam from Zumbro Valley Health Center
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great alternative to Pentaho

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are so many features that crystal has over their competitors, many of them being small, yet they have such big impact when reporting.

Cons

Wish crystal reports wasn't so resource hungry, but besides that everything else seems to be pretty good!

Review Source: Capterra
 

Luca from Intralot Italia S.p.A.- Gamenet Group

February 2018

February 2018

A perfect and particular reporting system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Knowledge on reporting systems and different point of view on several platforms.

Pros

Excellent reporting system, highly functional especially when combined with the use of SAP Universities (which are in practice a kind of DWH).
I particularly like for his different conception of reporting with the areas subdivided into sections as "groups" that comes out a bit from the concept of a paged sheet but different reasons must be made keeping in mind how the group behaves. Surely one of the best reporting systems. Excellent pixel perfect.

Cons

Just its peculiarity of having the sections divided and divisible by "groups", makes the drafting of the report a little more complicated, but it is something that is understood and you can easily manage it by working day after day. For the rest I think he has no particular points to the detriment of his duty and does it well.

Review Source: Capterra
 

Marsha from eGov Jamaica Ltd.
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

I like that it customize the different reports we generate daily and multiple users can view them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like that crystal report is able to customize the different reports we generate daily and multiple users can view them. Also, I like that it allows for multiple users to feed and draw data from these reports. I like that its all centralized in one place with the flexibility of expanding or changing if need be. I am impresses with how data can be formatted with the various options and once you are trained it actually easy to use.

Pros

I like that crystal report is able to customize the different reports we generate daily and multiple users can view them. Also, I like that it allows for multiple users to feed and draw data from these reports. I like that its all centralized in one place with the flexibility of expanding or changing if need be. I am impresses with how data can be formatted with the various options and once you are trained it actually easy to use.

Cons

This tool takes time to become acquainted with, fortunate for us some of our guys were already familiar with the tool and was willing to train the other team members. The upside to this tool is once you are trained it is a good tool to use.

Review Source: Capterra
 

Carlos from Instituto de Ingenieria

January 2018

January 2018

Useful tool if you need to process data from a DB and present them in various ways in reports.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Crystal is used in my laboratory to generate the calibration certificates that are delivered to the clients with each team. It allows a great configuration both of appearance and of manupulation and access to databases where all the data is saved. It is really a useful and powerful tool and that can be used with little training, reading the manuals of the software.

Cons

The software allows you to do many things as you know more about SQL and the like. It is necessary to learn a little about the operation of the DBs to squeeze the potential of the Crystal

Review Source: Capterra
 

Scott from Howe, Inc.

January 2018

January 2018

Very powerful report writing tool that is not for the faint of heart.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Extremely powerful and versatile. Almost any report/document you can dream up can be created. Functions with a wide variety of data sources.

Cons

Extremely complex and very difficult to use to it's full extent. Most people will need a consultant to write reports for them. Can be frustrating to write reports because of the complexity.

Review Source: Capterra
 

Aimee from Nexsyis, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy to use reporting tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We use Crystal as our software reporting tool. It is easy to design, format, and implement custom dynamic group-by reports. We prefer this product over Microsoft's SSRS reporting tool.

Cons

I wish it was easier to design a report that had pdf fill-in functionality, aka captured checklists and signatures

Review Source: Capterra
 

Ben from Cancer Care Group, P.C.

November 2017

November 2017

I use this software weekly to pull data from our SQL database.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very intuitive interface (after a limited amount of training). The software connects quickly and easily to almost any data source.

Cons

I have found Crystal Reports to be a bit slow on occasion when querying the data source for variable parameter values.

Review Source: Capterra
 

Rohit from The Trust for Public Land
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

My organization uses Crystal Reports as a primary reporting tool for our Oracle 12c database.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is difficult to make a sophisticated tool like Crystal Reports intuitive, but once you know the layout of how to add and view tables and links, it is quite easy. There is a lot of flexibility as well.

Cons

There were some hick ups when we upgraded to Oracle 12c, but this could be because we were not using the most current version of Crystal Reports.

Review Source: Capterra
 
 
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