Zoho One 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoho One

4.1

(131)

FrontRunner 2026

Pricing

Starting at $45.00 per month

About Zoho One

Zoho One is a business management software solution that provides more than 45 integrated applications for streamlining sales, marketing, ecommerce, finance, security, communication, collaboration, HR, and customer support, all under one platform.

It functions as an one-stop solution—there's no need for multiple software vendors, allowing organizations to work collaboratively, automate processes, and manage data from one unified dashboard. With its AI assistant, Zia, organizations can use predictive insights, workflow automation, and smart reports to make fact-based decisions.

Zoho One lets users customize applications for their specific requirements with a custom app builder and seamless third-party integrations through Zoho Marketplace, improving functionality and personalization.

Cross-platform accessibility between desktop and mobile helps companies work from anywhere. Zoho One ensures 99.99% uptime, single sign-on (SSO), and secure cloud storage.

With streamlined onboarding, in-depth training materials, and migration assistance, Zoho One is a scalable option for businesses of all shapes and sizes, enabling them to operate their entire business operations with maximum e...

Zoho One Screenshots

Zoho One Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

All Employee Pricing

$45.00

flat rate, per month

Plan includes:

40+ Integrated Business Apps
All-In-One Licensing Model
Centralized Administrative Control
Enterprise-Level Features
Mobile
Native Apps & Extras Included
One Invoice for Your Organization

Flexible User Pricing

$105.00

per user, per month

Plan includes:

40+ Integrated Business Apps
All-In-One Licensing Model
Centralized Administrative Control
Enterprise-Level Features
Mobile
Native Apps & Extras Included
One Invoice for Your Organization

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Zoho One Features

Popular features found in Business Management
Accounting
Billing & Invoicing
Client Management
Inventory Management
Marketing Automation
Order Management
Purchasing & Receiving
Scheduling
Task Management
Time & Expense Tracking
Training Management
More features of Zoho One
Access Controls/Permissions
Activity Dashboard
API
Calendar Management
Client Portal
Contact Management
CRM
Customizable Branding
Customizable Fields
Data Import/Export
Document Management
Drag & Drop
Electronic Payments
Employee Management
Financial Management
Project Management
Reminders
Reporting & Statistics
Third-Party Integrations
Vendor Management
Workflow Management

Zoho One Integrations

Zoho Survey

Zoho Sites

Zoho SalesIQ

Zoho Recruit

Zoho PageSense

Zoho Mail

See all 18 integrations

Zoho One User Reviews

Overall Rating

4.1

Ratings Breakdown

56%

24%

Secondary Ratings

Ease of Use

3.8

Value for money

4.1

Customer support

3.6

Functionality

4.2

Kevin V.

Verified reviewer

Internet

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

CRM + many connections possible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Been using the Zoho suite for 5+ years. The more we go, the more tools we use. Every one of them integrates with the others and we can gather everything in the Zoho CRM part. The price for all the tools we use inside the suite is really lower compared if we had to have all the tools elsewhere individually.

Cons:

The fact that there are a lot of tools means you need to have someone watching and controlling all the configurations. Otherwise people can create conflicting rules and break things.

Tim S.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Lots of Features, but takes some work to fully integrate

I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises. I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations. I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value. All the apps a business needs in a single platform Easy to administer User friendly screens (mostly)

Cons:

Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps. Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products. Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response.

Reasons for choosing Zoho One

Perceived value vs price & functionality.

Reasons for switching to Zoho One

Price. Zoho is way cheaper and much better suited for small businesses

Greg R.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Zoho One has potential, but lacks logic

Previously 5

Zoho is a fine system and has lots of potential, but the more I use it, the more disappointed I become with the lack of ability to do things effectively and easily.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Previously 5

Functionality

Pros:

Zoho still has the benefit of having lot's of tools. Every tool your company wants, Zoho has built it into Zoho ONe

Cons:

Zoho really has so many bugs. Even though they do have a product to offer for every need, most of the time the products are so raw or nonsensical that it's a deterrent to success

Reasons for switching to Zoho One

We were operating out of spreadsheets for a nationwide company. We knew we needed a CRM so when we switched to Zoho, it was life changing for how we work, communicate and are organized as a company.

Nathan F.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Zoho One is the best solution for small and micro-sized businesses

I used Zoho One to run my small business last year (and another larger business I was part of before that). It's so good I made a video about it here: https://youtu.be/u4zMJBtkJcU.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoho One is the perfect solution for small and particularly, micro businesses. The alternative is that you use multiple tools that you have to then manually integrate. Or pay for another tool to integrate them. With Zoho One, you get Zoho's versions of those tools included! This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business. Zoho One does more than you need it to do, and that's a good thing! Because it will provide you with capabilities and options to make your life easier and your business more effective, and they're there, already accessible to you. If you decide you want to launch a subscription service or membership, there's a system already there. If you start employing people, there's a HR solution. If you want to get really advanced and built your own custom applications, that's there too. Finally, when you start using all of these individual products, it's a massive weight off to know that they are all tightly integrated. You don't need to work out how to add your customers onto your mailing list or know which ones are engaging with you on social media. You don't need to check multiple systems to find out if your customer has their invoices. It's quick and easy to integrate the applications, sort out duplicates, and ensure your data is as clean and tidy as it can be.

Cons:

The only reasons I can see for not going with Zoho One are: 1. That you need a more specific tool to accomplish a specific job. Zoho's tools are industry leading in their own right as standalone products, but if you're just looking for the best marketing automation software, or the best tool to manage Instagram, then you might be able to find more features elsewhere. Zoho One excels on balance because of the added benefits of using all of the different apps together. 2. That your business is rapidly growing, and you need to use other software as well. If you need to use Microsoft 365, or you have to use Xero or Quickbooks, or communicate via Slack, then the cost benefits of Zoho One will start to diminish. Also, if your headcount is growing rapidly then £35 a month might start getting a bit steep as you may find that only 2-3 people need access to the marketing tools, while only your bookkeeper needs to use Books. In this instance you might be better off licensing the individual tools separately, or combining Zoho's other platform packages.

Reasons for choosing Zoho One

Zoho One had all the features and applications I needed as an end to end solution for the businesses I have worked for and run myself.

Reasons for switching to Zoho One

Zoho's tools were much easier to setup and integrate, and the customer support is brilliant.

Verified

Reviewer

Logistics and Supply Chain

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Fantastic value for money as a complete business OS

Zoho One has been at the core of our business for quite some time due to the amount of capabilities the software suite has and the value it offers. Have experienced good customer support when needed also.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The amount of software included which covers so many different business tasks, the different pricing structures to suit all sized businesses, the value and efficiency in managing so much software in one place.

Cons:

Pricing has recently gone up however the value for money is still brilliant compared to the alternatives and there is constant software development and support available.

Reasons for switching to Zoho One

Far better value for money and encompassed a lot more functionality across the business

Verified

Reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Zoho One Review

At first, it was confusing, due to the many different apps. But over time, as I became familiar with it, I was able to utilise the time tracking aspect to gauge my productivity and see where I was spending too much time on tasks, and how I could improve in that aspect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It had a lot of features which essentially solve every possible need an organisation can have. From human resource management to product management to time management to knowledge management and client management. Zoho One has it all in one package. It's a swiss army knife.

Cons:

Because it has so many features, there are some that an organisation or individual will not need, but you would have to pay for access to the entire suite, and that's relatively expensive. Paying for individual apps is even more expensive.

Reasons for choosing Zoho One

ClickUp was predominantly for Project Management. I wanted something more robust

Ross E.

Verified reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

The perfect software suite for small business

Incredibly positive allowibg us to benefit from a range of software tools rather buying them all separately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cost compared to all other solutions ade this a no-brainer. The fact that all enterprise level tools were made available at teh cost of most other CRMs was perfect.

Cons:

The configuration of the HR portal was a little more complicated but not mission critical for us.

Reasons for choosing Zoho One

Cost and range of tools included made for an easy decision.

Kim B.

Verified reviewer

Translation and Localization

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Everything all in (Zoho)One

It is so nice to have everything in one place and connected. It has increased our efficiency by automating some processes and integrating with some of our existing software. Plus, the mobile apps let us have access to it all no matter where our business takes us!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like that you have access to so many different apps. You can do just about anything you need from hosting an online meeting to conducting a marketing campaign to managing your client/lead relationships to surveys. It really does have everything in ONE place!! You name it... Sales, Marketing, Collaboration, Analytics etc. No matter what comes up, we have found a way to handle it efficiently and effectively with ZohoOne.

Cons:

It did take a little time getting used to how the Zoho system works. I wished things were a little more intuitive initially but once you grasp the logic behind how the different apps work together it can truly improve you experience.

Reasons for switching to Zoho One

Zoho One offered all the things we currently used and needed plus many more features that we are now able to utilize daily all while being economical. Most definitely get the most "bang for your buck" with Zoho One.

Les B.

Verified reviewer

Fine Art

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2023

Proceed with caution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Products integrate well but in some cases too well. Easily accessable from mobile or laptop.

Cons:

Customer service is terrible. I cancelled the support because I wasnt going to pay for something I wasnt getting. If yu have an issue, you are best trying to sort it out yourself as the people who are (not) there to assist you, have no clue whatsoever. There is a chat on the app, but when you use it, you get the reply that they are unable to assist and that you should send an email to . . . .Only buy this if you are prepared to handle the issues yourself.Service should take 3 hours, but getting a "non" reply in a week would be good. e.g. "I cannot log in", a week later - [sensitive content hidden]

Reasons for switching to Zoho One

I thought it would be a better product as dsktop was being discontinued.

Verified

Reviewer

Civic & Social Organization

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Great price and amazing mix of services but integration and support need work

Good, it is amazing value but it wasn't for me

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many services and products all for one price with one sign in.

Cons:

Internal integrations couldn't help me bring together everything in one place. Internal! External integrations were sometimes lacking too. Support takes too long to respond, over 24 hours when tech issues come up. They don't always solve your problem either.

Reasons for switching to Zoho One

I thought I would get functionality for a good price and could cancel other products.

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