MRI Evolution 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MRI Evolution

4.1

(7)

Pricing

Pricing available upon request

About MRI Evolution

MRI Evolution is a fully scalable CMMS and Workforce Management solution which enables FM managers to gain complete oversight of their facilities, elevate the workforce, and increase profit margins with one single source of truth.

Utilizing mobile workforce apps to keep connected at all times and customer engagement apps to transform experiences, MRI Evolution provides control and oversight of resources to stay efficient and manages asset lifecycles to reduce costs and prevent SLA failure.

Core functionality includes helpdesk, planned preventative maintenance (PPM), asset management, resource management, client contract management, invoicing, vendor and SLA management, space and move management, BIM, IoT, and mobile solutions.

MRI Evolution Screenshots

MRI Evolution Pricing and Plans

Starting price: $5,000.00

Free Trial

Free Version

Basic

$5,000.00

per feature

No plan information available

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MRI Evolution Features

Popular features found in Facility Management
Alerts/Notifications
Calendar Management
Facility Scheduling
Inspection Management
Inventory Management
Maintenance Scheduling
Preventive Maintenance
Reporting/Analytics
Space Management
Vendor Management
Work Order Management
More features of MRI Evolution
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Budgeting/Forecasting
Checklists
Commercial Properties
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Document Storage
Downtime Tracking
Electronic Signature
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Fixed Asset Management
For Mechanical Equipment
For Schools
Generative AI
GPS
Historical Reporting
Incident Management
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Tracking
Maintenance Management
Materials Management
Mobile Access
Multi-Location
Parts Management
Predictive Maintenance
Process/Workflow Automation
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Residential Properties
Resource Allocation
Routing
Safety Management
Scheduling
Search/Filter
Service History
Service Request Management
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Visitor Management
Warranty Tracking
Workflow Management
Work Order Creation

MRI Evolution Integrations

Ameyo

MRI Evolution User Reviews

Overall Rating

4.1

Ratings Breakdown

29%

57%

14%

Secondary Ratings

Ease of Use

3.7

Value for money

3.6

Customer support

3.4

Functionality

4.0

Have you used MRI Evolution and would like to share your experience with others?

AYMAN M A.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

One of the top CAFM Solution

By using Concept our institute can manage maintenance activities, space and propriety management, help desk, store and material management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full of features Expandable and customization Easy navigation and user friendly

Cons:

Weak documentation and user help . Not suitable for small organization Need professional development for customization and reporting

John G.

Verified reviewer

Banking

1001-5000 employees

Used daily for less than 6 months

Reviewed August 2024

Great CAFM System

the system has provided the Bank great improvement to its facilities management. the MRI team that supported the implementation of the system is an excellent and friendly team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the level of details that can be entered and the great support the MRI team provide.

Cons:

i really don't have anything to say in this regard.

Reasons for choosing MRI Evolution

MRI responded better to the RFP then IBM Tririga and had overall better pricing.

Steve L.

Verified reviewer

Facilities Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Capable Product, Could Be Better

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

My own work with MRI Evolution is mostly at a database level, working on BI/MI, improved business processes and integrating with other systems (including both internal and external).The data structures MOSTLY make good sense and there is a pretty rich set of tools available, though what you get depends upon what licences you pay for. Built-in reporting, options for using Crystal or connecting up other tools (we currently use Power BI, but previously used Qlik), the Workflows automation tool, which allows you to run processes triggered either on a timer or as a result of a data change ... Most of the user interface for the web client is easy to use (though that can't be said of all of it, for example the SLA Matrix editor is truly horrible once you have much data in the "tree structure").

Cons:

System upgrades regularly seem to introduce new bugs in the system, and they are not generally fixed until a future release. The scale of our business means that taking operational software offline to carry our upgrades can only be done infrequently, so we often have to live with or work around bugs in the system. These bugs have never been so significant that they've stopped us from operating, but they can create a need to change business processes.The Workflows tool for automating various processes that aren't automated "out of the box" is very powerful. However the interaction with that tool can be very difficult. This separate software used for this is buggy and frequently crashes, especially after a longer period of use. Security arrangements for it are odd: all developers typically access the system using the same credentials. Depending upon licensing arrangements it can be necessary to request "unlock codes" to create or edit Workflows. For critical issues waiting for these from MRI can be problematic. It is also necessary to request these codes to even view the logic inside these Workflows ... though it is possible to delete them without an unlock code. Time and effort could be saved for both MRI and our business if this aspect of working with Workflows were redesigned.It would be nice to be able to interact with the MRI Go data using standard database tooling. The web interface for this is not pleasant to use.

Jun H.

Verified reviewer

Commercial Real Estate

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed January 2025

Great product for Lease and Accounting

Use every few days for processing invoices and such, once you get the hang of it it is very reliable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable processing/record keeping and data management

Cons:

graphics could use an update, and log ins can sometimes be spotty

Verified

Reviewer

Facilities Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Web based

It was good to use but slow at times

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good for helpdesk needs, easy to use, compaction the window. Mobile service good.

Cons:

Slow, too Web based, opens too many windows, less characters for progress notes compared to planet FM.

Rupert M.

Facilities Services

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed December 2016

A very robust product with a number of modules to expand the basic product

Having used the system for over 15 years, I feel that I can say that I have a knowledge of the product. The basic off the shelf product does need to be planned and have a large amount of thought into its implementation (as should all CAFM/ CMMS). For the general helpdesk users, DBA, Performance Management, Maintenance planner, etc the software can be set up or modified to suit your needs. Be warned though a number of the functions will need to be developed with Workflows or purchased as modules. But this should not take away from a very good software platform, which can be scaled to suit the needs of the organizations. The dashboarding, database design and basic functionality are one of the products highlights.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basic Functions. The ability to control users access and the hard work the FSI consultants can provide to the customer.

Cons:

Plan and plan some more, a number of clients have failed to plan their operational proccesses or design and it has been a nightmare to revise the system to meet their requirements. The system also has a requirement to be managed by a controlling team or person, as it grows, and due to the share amount of bespoke or modification that can be carried out.

Peter M.

Used unspecified for unspecified

Review source

Reviewed October 2015

Easy to use but very powerful