Fluentgrid CIS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Fluentgrid CIS

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Pricing

Pricing available upon request

About Fluentgrid CIS

Fluentgrid CIS® is a comprehensive, AI driven, scalable, and adaptable Customer Information System designed to empower modern utilities. Our solution provides a unified platform to manage the entire customer life cycle, from service connection to billing and beyond.

By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth.

A true COTS product, Fluentgrid CIS can be quickly setup to meet the specific needs of any utility around the world. Built-in revenue protection functionality takes care of theft/fraud, exception handling, legal case tracking and energy audit for assured returns.

Fluentgrid CIS suite is the first Asian headquartered utility CIS product to be featured in the Gartner Magic Quadrant and Gartner Market Guide for Utility CIS Systems, consecutively since 2013.

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Fluentgrid CIS Pricing and Plans

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Fluentgrid CIS Features

Popular features found in Utility Billing
Customer Management
Meter Data Management
Non-Metered Billing
Online Payments
Payment Collection
Penalty/Cut-Off Processing
Rate Management
Reporting & Statistics
Self Service Portal
Transaction History
Work Order Management
More features of Fluentgrid CIS
Accounting
Activity Dashboard
Audit Management
Customizable Reports
Electronic Payments
Forecasting
For Electricity
For Water
Historical Reporting
Load Management
Metered Billing
Mobile Access
Mobile Alerts
Payment Reminders
Real-Time Monitoring
Recurring/Subscription Billing
Refund Management
Third-Party Integrations
Usage Tracking/Analytics
User Management
Workflow Management