HxGN EAM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

HxGN EAM

3.5

(24)

Pricing

Pricing available upon request

About HxGN EAM

HxGN EAM (formerly Infor EAM) solutions provide an enterprise asset management solution for companies in a variety of industries including manufacturing, healthcare, distribution, government entities, energy and service organizations. The solution helps companies to manage capital assets and schedule regular maintenance of the organizations to meet compliance, reduce energy wastage and reduce risk.

HxGN EAM helps companies optimize the reliability and life cycle of all assets with automatically scheduled preventative maintenance and asset assignment. The inventory management module helps to locate inventory, ensure adequate stock levels and manage equipment assignment. The strategic planning feature helps organizations to manage assets, record equipment assignment and allocate resources effectively.

HxGN EAM can also be used to control energy usage, carbon emissions and other pollutant emissions to track energy performance. Companies can monitor energy consumption at the asset level to lower operating costs - including energy spent.

HxGN EAM Screenshots

HxGN EAM Pricing and Plans

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HxGN EAM Features

Popular features found in Asset Tracking
Activity Tracking
Asset Lifecycle Management
Audit Trail
Check-in/Check-out
Depreciation Management
Equipment Tracking
Inventory Management
Maintenance Management
Mobile Access
Search/Filter
Work Order Management
More features of HxGN EAM
Alerts/Notifications
API
Asset Assignment
Asset Tracking
Audit Management
Barcoding/RFID
Billing & Invoicing
Calibration Management
Compliance Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Disposal Management
Document Management
Energy Management
Equipment Management
Facility Management
Inventory Control
Inventory Tracking
IT Asset Management
Key & Lock Management
Location Tracking
Maintenance Scheduling
Order Management
Parts Management
Predictive Maintenance
Preventive Maintenance
Procurement Management
Reporting/Analytics
Reporting & Statistics
Requisition Management
Reservations Management
Scheduling
Service History
Software License Management
Supplier Management
Technician Management
Third-Party Integrations
Warranty Tracking

HxGN EAM User Reviews

Overall Rating

3.5

Ratings Breakdown

25%

38%

17%

13%

Secondary Ratings

Ease of Use

3.2

Value for money

2.8

Customer support

3.2

Functionality

3.9

Have you used HxGN EAM and would like to share your experience with others?

Fraz A.

Verified reviewer

Information Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Sold product with limitless possibilities to cater business needs

Ability to handle more and more data with an intention to provide most meaningful depiction of the input data in order to handle the reporting requirements at the time when output from the system is desired from the stakeholders and it always performs the task to the utmost satisfaction. The most easy to use interphase I have ever came across with

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Whenever we talk about an ERP solution that is reliable and trustworthy Infor EAM will always secure a spot in the list, with an immense strength and options of catering Enterprise Asset management with the help pf concrete reporting and easy to use layout in order to satisfy customer needs at every hour.

Cons:

Dull interface and limited dashboard options and theme also needs some improvements.

Clarice L.

Verified reviewer

Airlines/ Aviation

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

User Friendly and Easy to Follow

During my overall experience with HxGN EAM software, I learned that it simply involves a bit of repetitive action on a daily basis and you will easily be able to navigate the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to follow and use after a bit of learning the process in order to complete specific tasks.

Cons:

What I liked the least about the HxGN EAM software was that it did indeed take a bit of extra learning.

Boris D.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Not the greatest tool on Earth.

Working slow down time not rear. Terminology used to name fields is strange.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Oracle back bone. Could be really flexible.

Cons:

Customization development team slow and ignorant

Rene N.

Verified reviewer

Utilities

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

Extremely Powerful and easy to use HxGN EAM

Excellent application and UI is amicable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing capability and ease of use. The user interface is configurable and adapts to many environments.

Cons:

A lot of different windows and options.

Reasons for choosing HxGN EAM

Total Cost of Ownership and reviews.

Verified

Reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Best EAM Software Available

Best EAM program I have ever used or implemented.

Ratings Breakdown

Ease of use

Functionality

Pros:

The product is very reasonable to install and configure for use right out of the box. The program has a very nice look and menu structure. Admins are able to make changes to the system without writing any code or scripts. It will be able to manage assets, inventory, purchasing, preventive work order scheduling, and work order history.

Cons:

The upload and import process takes a while to get familiar with.

Erik A.

Verified reviewer

Automotive

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Unreasonably expensive and hard to use

EAM has many technical functions, but since it's very hard and unlogical to use and administrate, you will probably end up with an expensive system that nobody wants to use = inadequate data in. A system with poor/inadequate data is a waste of money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Filter functions in all list are good. -I's quite easy to customize list views. - Many functions

Cons:

- Expensive license costs - Very unmodern, and not very user friendly. - There are very few logical ways to find things in the system. You have to know where functions and values are located if you want to change things. - Assets and items etc. has to be set up in a lot of different tables and places in order to be complete. - Text that is documented in comment fields is not even searchable. - High risk of (always) having to hire specialists/consultants for creating reports, setting up and updating values in the system because many things (even basic stuff) requires you to code SQL from scratch. - Expensive upgrades.

Reasons for choosing HxGN EAM

Other department in organization made the decision.

Reasons for switching to HxGN EAM

Change of company ownership

Peter S.

Verified reviewer

Automotive

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Tied up to Consultants

The overall experience of infor EAM is that ist very competent vithe a lot of functionality, but its to hard to learn for the users and you are forever tied up to the need of consultants both to configure the system and create reports and kpi's, it's also very expensive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Infor EAM offers a lot of functionality and report possibilities.

Cons:

The system is not very user friendly, expensive and the configuration/customization of the system is complex and you will most likely need proffesional consultans during the whole lifcycle of this system.

Reasons for choosing HxGN EAM

MaintMaster was our preferd choice, but the owners CIO decided Infor EAM since it was already in the organisaton.

Reasons for switching to HxGN EAM

was assigned this product due to change of ownership of the company

Barry W.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Used for over 6 years

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to integrate all of our inventory, purchasing, equipment and work history

Cons:

Quotation process is very good, but somewhat cumbersome and time consuming

Verified

Reviewer

Electrical/ Electronic Manufacturing

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Maintaining assets in an organization in efficient way

Automate EAM user access review and auto grant MRC/ORG access for Admin user group. We can do many process improvement and enhancement in and customized reports in EAM application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management. Screen designer is helpful to identify the related tables.Grant access to users based on specific user group.

Cons:

I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly.

Josh G.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2017

Not User Friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using this software for around 1.5 years and I have found very little that I like. I honestly cannot think of one benefit that this software has over other EAM programs.

Cons:

It is so difficult to use that it is hard to keep people using it properly. Creating custom reporting is next to impossible without customer service creating it for you. Data is little more than spreadsheet.

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