1 million+ businesses helped. Get advice
  • Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Get Free Advice
Home

/

Telephony Software

/

Doocti

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview

Doocti 2026: Benefits, Features & Pricing

Wondering if Doocti is right for your organization?

Our Telephony Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Doocti
Doocti
4.8
(12)

Pricing

Starting at ₹1,000.00 per month

About Doocti

Doocti in an IVR and predictive dialer solution that allows businesses to seamlessly integrate the platform with several third-party CRMs, helpdesks and other solutions. It allows customer-facing agents to automatically receive an instant overview of all customer records that are available across various communication channels.

Doocti Screenshots

0
0
1
2

Doocti Pricing and Plans

Starting price: ₹1,000.00 per month
Free Trial
Free Version

Basic

₹1,000.00

per user, per month

Plan includes:

  • Yearly pricing Discount
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Doocti Features

  • Popular features found in Telephony
    Automatic Call Distribution
    Caller ID
    Call Monitoring
    Call Recording
    Call Transfer
    Computer Telephony Integration
    Reporting/Analytics
    Voice Mail
    VoIP
  • More features of Doocti
    Activity Dashboard
    Alerts/Escalation
    Alerts/Notifications
    API
    Auto-Dialer
    Automatic Outbound Dialer
    Blended Call Center
    Callback Scheduling
    Call Center Management
    Call Disposition
    Call Logging
    Call Reporting
    Call Routing
    Call Scheduling
    Call Scripting
    Call Whispering
    Campaign Management
    Chatbot
    Chat/Messaging
    Contact Management
    CRM
    Customer History
    Dashboard
    Generative AI
    Inbound Call Center
    IVR
    Lead Management
    Manual Dialer
    Monitoring
    Multi-Channel Communication
    Outbound Call Center
    Power Dialer
    Predictive Dialer
    Preview Dialer
    Progressive Dialer
    Queue Management
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Reporting & Statistics
    Sentiment Analysis
    Text to Speech
    Third-Party Integrations
    VoIP Connection

Doocti Integrations

Freshdesk
Freshdesk
Salesforce Platform
Salesforce Platform
Shopify
Shopify
Zoho CRM
Zoho CRM
Zendesk Suite
Zendesk Suite
Freshsales
Freshsales

See all 7 integrations

Doocti User Reviews

Overall Rating

4.8

Ratings Breakdown

5

75%

4

25%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.6

Functionality

4.4

Have you used Doocti and would like to share your experience with others?

AK

Arunsundar K.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Doocti Solution

4

I am very happy with Doocti. I have been on the line for a couple of Year now, and have not had any issues with getting disconnected or dropped calls. The application is also easy to use and accessible for everyone. It's an application I recommend to anyone looking for a good line.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
I am handling sales process, and I'm always on the lookout for new tools that can help me with my job. When I came across Doocti, I was kind a skeptical at first. After giving it a try, though, I realized it had everything that I needed and more to help me the process with ease.
Cons:
As far as we have got all needed feature from Doocti.

Read More

PM

Paarivel M.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed December 2022

Doocti Call Center Software

5

I've been using Doocti, they're a great phone system and have some of the lowest pricing out there. It was actually easy to set up & use. They also seem to be a company that cares about its customers' experience, which is really proactive for any company.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I have been using the services of this company for many years and am very happy with their level of service. They always deliver what they promise on time and within budget, which is more than I can say for other companies I have used in the past.
Cons:
Current user interface on the software can be improved.

Read More

BS

Bala S.

Verified reviewer

Legal Services

501-1000 employees

Used daily for more than 2 years

Reviewed December 2022

Doocti is Easily handling and Customised product

5

We are using Tevatel Products more then 4 years. They are providing a very best IVR Product in the market in recent days.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Budget friendly product with advanced features. The team provides excellent services and most supportive.
Cons:
Needs to be focused on Support in the immediate basis.

Read More

DY

Deena Y.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Reviewed October 2022

Doocti calling solution

4

When we went into the lockdown it helps us to run the business without any struggle.Doocti is the latest communication Application that offers a smarter and faster way to do calls. Get it now and you'll see why it's the best

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
I am a long term customer of Doocti and I have been very happy with the service. They have always delivered what they promised, on time and within budget. As a Process owner, I know that my business relies on the phone and I can't risk having bad phone service. With Doocti, I never have to worry about my call quality or downtime because they are extremely dependable.
Cons:
The only thing I want to change is the user interface.

Read More

VM

Vinodh M.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Reviewed October 2022

Doocti Dialer Solution

5

Doocti provides a great phone system for businesses of any size. It's lightweight, easy to use, and has a beautiful user interface. It's also much better priced than some of the other phone systems out there, and they actually seem to care about your experience with their product.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I've been using the Doocti integration in our organization and it has been great. The team at Doocti was really helpful when I had a question, and they were able to help me with it right away. It's been easy to integrate too, we have our whole team using it.
Cons:
It's a great software. I just wish it could give me suggestions when I try to dial out a wrong number.

Read More

CS

Chandrasekar S.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Reviewed October 2022

Doocti Integration is very simple

5

With Doocti, you have a complete CRM system to interact with your customer, measure the customer journey and make data-driven decisions. With inbound marketing, we give you the ability to attract customers with content and turn them into loyal customers by measuring their journey and understanding their needs.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
This is completely customizable with our product, and product support is very good.
Cons:
All the changes must be done from the backend, It would be great if they provide changes can be done from the front end, like CLI change, etc.,

Reasons for choosing Doocti

Customizable, Quick support, Flexible to major changes based on the requirement.

Read More

VV

Vishnu V.

Verified reviewer

Legal Services

501-1000 employees

Used daily for more than 2 years

Reviewed December 2022

Doocti is Awesome

5

The software and support are awesome and meets the expectation.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
All the Features are awesome and each and everything is customized. User Friendly, more features at low cost.
Cons:
None, there is no anything least about this product.

Read More

SS

Sridevi S.

Verified reviewer

Computer & Network Security

501-1000 employees

Used daily for more than 2 years

Reviewed October 2022

Good

5

Good Service Support

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customer Support and quick response from Team.
Cons:
Nothing , Overall we are satisfied with Service .

Read More

MD

Mary Jasmine D.

Capital Markets

51-200 employees

Used daily for less than 12 months

Reviewed December 2022

Excellent

5

Excellent

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
User friendly and easy to track calls / good features
Cons:
Unable to reach support team sometimes need some demo

Read More

AP

Aarthi P.

Verified reviewer

Capital Markets

51-200 employees

Used daily for less than 12 months

Reviewed December 2022

Good Feature

4

We can see the client details before asking the client

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
User friendly and it has many features like to see the client information, emails last reply it helped us to handle the client efficiently
Cons:
Same call with different title is showing in the doocti , unable to reach the support desk sometimes

Read More

Showing 1 - 10 of 12 Reviews
Load More Reviews

Popular Doocti Alternatives

Main Product
Doocti

Doocti

4.8
(12)

Ratings Breakdown

  • 4.67Ease of use
  • 4.75Value for money
  • 4.58Customer support
  • 4.42Functionality

Pricing

Starting at ₹1000.00 per month

Get Price
Alternative Product
Ringover

Ringover

4.7
(825)

Ratings Breakdown

  • 4.78Ease of use
  • 4.49Value for money
  • 4.61Customer support
  • 4.64Functionality

Pricing

Starting at $29.00 per month

Get Price
Alternative Product
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Ratings Breakdown

  • 4.84Ease of use
  • 4.70Value for money
  • 4.79Customer support
  • 4.76Functionality

Pricing

Starting at $25.00 per month

Get Price
Alternative Product
Convoso

Convoso

4.5
(381)

Ratings Breakdown

  • 4.64Ease of use
  • 4.48Value for money
  • 4.52Customer support
  • 4.50Functionality

Pricing

Starting at $90.00 per month

Get Price
Alternative Product
RingCX

RingCX

4.2
(250)

Ratings Breakdown

  • 4.34Ease of use
  • 4.05Value for money
  • 4.16Customer support
  • 4.32Functionality

Pricing

Starting at $65.00 per month

Get Price
Alternative Product
JustCall

JustCall

4.1
(222)

Ratings Breakdown

  • 4.25Ease of use
  • 4.14Value for money
  • 4.13Customer support
  • 4.06Functionality

Pricing

Starting at $29.00 per month

Get Price

Other Top Recommended Telephony Software

CallTools
CallTools

4.8 (153)

Recently recommended 4 times

Zendesk Suite
Zendesk Suite

4.4 (4065)

Recently recommended 3 times

Five9
Five9

4.2 (481)

Recently recommended 3 times

Amazon Connect
Amazon Connect

4.5 (89)

Recently recommended 2 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Doocti with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice