ID Cloud 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ID Cloud

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Pricing

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About ID Cloud

ID CLOUD, A top-class cloud contact center solution that helps to streamline all your business communication and customer interactions through multiple communications channels e.g. voice, video, chat, email, social media & messaging. It offers organizations the ability to scale up effortlessly & pay as per use. ID CLOUD effortlessly integrates with all of your current applications & CRM. Make your regular client conversations smooth & enhance efficiency and drive business growth with ID CLOUD.

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ID Cloud Pricing and Plans

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ID Cloud Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of ID Cloud
Alerts/Escalation
API
Auto-Dialer
Automated Responses
Automated Routing
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Reporting
Call Tagging
Call Tracking
Call Transfer
Call Whispering
Chat/Messaging
Computer Telephony Integration
Inbound Call Center
Manual Dialer
Monitoring
Multi-Channel Communication
Outbound Call Center
Performance Management
Predictive Dialer
Progressive Dialer
Real-Time Monitoring
Third-Party Integrations
Voice Mail