InfiniTalk 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at ¥35,800.00 per month
About InfiniTalk
InfiniTalk is a contact center management with CRM, SMS, chat application, short messages, IVR, call recording, text analysis and more. It is a call center that provides cloud services and on-premises functions.
InfiniTalk Screenshots
InfiniTalk Pricing and Plans
Basic
¥35,800.00
No plan information available
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InfiniTalk Features
- Popular features found in Call CenterCaller IDCall LoggingCall MonitoringCall RecordingCall RoutingCall ScriptingContact ManagementCRMDashboardIVRQueue ManagementReporting/Analytics
- More features of InfiniTalkAPIAuto-DialerAutomatic Call DistributionCall Center ManagementCall ReportingCall TransferChat/MessagingComputer Telephony IntegrationInbound Call CenterLead ManagementMonitoringOutbound Call CenterVoice Mail
InfiniTalk User Reviews
Overall Rating
4.5
Ratings Breakdown
5
50%
4
50%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.4
Customer support
5.0
Functionality
4.4
Have you used InfiniTalk and would like to share your experience with others?
拓也 村.
Verified reviewer
Logistics and Supply Chain
11-50 employees
Used daily for more than 2 years
Reviewed December 2022
当社の選定理由：一気通貫での対応
5
改善したい点は概ね達成でき、運用コストも削減できたので大いに満足しております。今後の機能追加にも期待しております。
Ratings Breakdown
Reasons for choosing InfiniTalk
コストと当社の実現したい機能を開発可能であった点。
Reasons for switching to InfiniTalk
メーカー保守が切れてしまう為。
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Information Services
51-200 employees
Used daily for more than 2 years
Reviewed December 2022
他社様に胸を張っておすすめできるサービスです
4
Ratings Breakdown
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Financial Services
51-200 employees
Used daily for more than 2 years
Reviewed December 2022
非常にコストパフォーマンスが良いコールセンターシステムです。
5
オペレーターの状況が把握でき、かつレポートが作成できるのでコールコントロールができるので受電予測などができて便利です。
Ratings Breakdown
Reasons for choosing InfiniTalk
・初期導入費用およびランニングコストと機能を見て一番コストパフォーマンスが高かったこと・導入を検討している際のインフィニトーク社のサポートきめ細かくが良かったこと・アウトバウンド機能が有るシステムを探していて、当時はインフィニトークでも標準では無かったが、できるようにアレンジいただい事
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Retail
51-200 employees
Used daily for less than 2 years
Reviewed December 2022
InfiniTalk 使用感に関して
4
他社のサービス（2社）をテスト環境で使用したことがあるが、このInfiniTalkが一番使いやすかった
Ratings Breakdown
Reasons for choosing InfiniTalk
一番使いやすかった
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Information Services
501-1000 employees
Used daily for more than 2 years
Reviewed December 2022
インフィニトーク
4
Ratings Breakdown
Reasons for choosing InfiniTalk
価格と機能
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Telecommunications
201-500 employees
Used daily for more than 2 years
Reviewed December 2022
導入が楽で使いやすい
4
従業員の業務実績や通話記録等が非常に使いやすく出来ているので管理がしやすくなりました。
Ratings Breakdown
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Outsourcing/ Offshoring
1001-5000 employees
Used daily for less than 2 years
Reviewed December 2022
コールセンターで必要な機能は一通りあります！
5
いままで別のシステムをいくつか使用してきましたが、インフィニトークは見やすいですし、使いやすいシステムだと思います。
Ratings Breakdown
Reasons for switching to InfiniTalk
価格が安価。オペレーターの状態がリアルに見れるから。
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Retail
11-50 employees
Used daily for less than 2 years
Reviewed December 2022
在宅先でコールセンター業務が可能
5
サポート体制も整っておりシステムの不具合等が発生した際はすぐに対応していただけるので安心して使用しております。
Ratings Breakdown
Reasons for switching to InfiniTalk
管理画面の使いにくさとサポートが不十分の為
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Transportation/ Trucking/ Railroad
51-200 employees
Used daily for more than 2 years
Reviewed December 2022
InfiniTalkを使用してみて
4
Ratings Breakdown
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Information Services
2-10 employees
Used daily for less than 6 months
Reviewed December 2022
InfiniTalkで業務効率化が実現できています
5
Ratings Breakdown
Reasons for switching to InfiniTalk
担当者の対応や、会社としての姿勢に不信感を抱いたため。
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