Pulse 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pulse

3.7

(3)

Pricing

Starting at $14.52 per month

About Pulse

Pulse Telesystems stands at the forefront of the telecom industry, offering businesses a comprehensive suite of cutting-edge solutions. With our deep expertise and relentless commitment to innovation, we have developed a state-of-the-art platform that revolutionizes call center operations.

At the heart of our platform lies Web Real-Time Communication (WebRTC), a transformative technology that enables seamless, browser-based communication. Harnessing the power of WebRTC, we empower your call center agents to effortlessly connect with customers, colleagues, and partners from any location, enhancing productivity and collaboration.

One of our key differentiators is our unwavering focus on delivering exceptional voice call quality. We understand the criticality of crystal-clear conversations in maintaining customer satisfaction and driving business success. Our advanced infrastructure and intelligent routing algorithms ensure that every call is delivered with unparalleled clarity, ensuring your customers receive the exceptional service they deserve.

In addition to superb voice call quality, our platform also offers a suite of real-time collaboration tools designed to streamline workf...

Pulse Screenshots

Pulse Pricing and Plans

Starting price: $14.52 per month

Free Trial

Free Version

Basic

$14.52

per user, per month

No plan information available

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Pulse Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Pulse
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Reporting
Call Tracking
Call Transfer
Campaign Management
Chat/Messaging
Collaboration Tools
Computer Telephony Integration
Inbound Call Center
Manual Dialer
Monitoring
Multi-Channel Communication
Outbound Call Center
Predictive Dialer
Progressive Dialer
Third-Party Integrations
Voice Mail

Pulse Integrations

Sell.Do

Zoho Recruit

Zoho CRM

LeadSquared

Zoho Desk

Bigin by Zoho CRM

See all 10 integrations

Pulse User Reviews

Overall Rating

3.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

3.7

Value for money

3.7

Customer support

3.3

Functionality

3.3

Have you used Pulse and would like to share your experience with others?

Mohammed T.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 2 years

Reviewed January 2024

User Friendly Software with Prompt Services

I have been using Pulse software for more than a year now, This is one of the best software designed especially to customize as per the customers requirement. I have used other softwares in previous organizations, But i felt the resolution given and ownership taken by Team Pulse made me felt that the Software is controlled by our inhouse team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Instant Resolutions most of the Time Easily approcahable Customization of the Software

Cons:

IVR option choosing the department to reach via call

Vishal A.

Verified reviewer

Apparel & Fashion

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed February 2025

Software Review

Excellent. Really appreciate prompt follow-up with pradeep

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Prompt customer support- user friendly solution

Cons:

Nil, I am happy with the overall experience.

Sunil M.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Pulse Telesystems Review

Pulse Telesystems has been a very poor experience for us, from the initial sales interaction to the ongoing service issues. We would not recommend this service to businesses looking for reliable and professional communication solutions. The salesperson and support team only added to the flustering experience, leaving us deeply unsatisfied.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our experience with Pulse Telesystems has been extremely frustrating and unsatisfactory. The service has consistently underperformed, causing significant disruptions to our business operations.

Cons:

Unreliable Service: Frequent outages and call drops have made it nearly impossible to rely on their service for any consistent communication. This has caused major setbacks for our team. Poor Customer Support and Sales Experience: While customer support is occasionally responsive, their solutions are ineffective. Additionally, the salesperson we dealt with was unhelpful and lacked clarity in explaining the services and pricing. Complicated Setup: The setup process was incredibly cumbersome, and we faced multiple configuration issues that took far too long to fix. Lack of Transparency: There’s a noticeable lack of clarity in billing, with unexplained charges adding to the frustration.

Showing 1 - 3 of 3 Reviews