IntelliServe 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

IntelliServe

4.5

(6)

Pricing

Starting at £10.00 per month

About IntelliServe

IntelliServe is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support and expand business operations either through via a laptop or mobile phone.

It supports various industries including electrical, plumbing, locksmiths, carpet cleaning, construction, facilities maintenance, junk removal, handyman, appliance repair and more. IntelliServe is an all-in-one business management application including the following features, amongst others such as customer management, inventory management, real-time job scheduling and dispatching, checklists, expense tracking, invoice creation and billing, quoting, client reminders, automated emails and texts, work order management, ticket management, time tracking and location tracking.

The application is available via web and mobile applications for Android and iOS devices. Customer support is provided via email, in-app live chat and over the phone. IntelliServe offers a tiered monthly subscription offering to suit your needs and budget.

IntelliServe Screenshots

IntelliServe Pricing and Plans

Starting price: £10.00 per month

Free Trial

Free Version

Basic

£10.00

per user, per month

No plan information available

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IntelliServe Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of IntelliServe
Accounting Integration
API
Checklists
CRM
Customer Database
Customizable Reports
Inventory Tracking
Invoice Management
Job Management
Maintenance Scheduling
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Scheduling
Status Tracking
Task Scheduling
Third-Party Integrations
Workflow Management
Work Order Management

IntelliServe User Reviews

Overall Rating

4.5

Ratings Breakdown

67%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.3

Functionality

4.3

Have you used IntelliServe and would like to share your experience with others?

Matthys D.

Verified reviewer

Machinery

10000+ employees

Used daily for more than 2 years

Reviewed March 2022

Intelliserve As Fleet ,Workshop Management tool

The product is easy to use - But support on the product is not always available and this leads to frustrations. The product is adaptable above expectations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Product is easy to use. Reports and Dashboards can be setup to requirement within the system

Cons:

The Product is slow and over loads easily kicks users out while working, Opening Job cards takes long - no way to to prevent users opening j/c on incorrect assets

Reasons for switching to IntelliServe

Pastel is not user friendly and its driven from an accounting background not a management backgound

Vendor Response

Thank you

Replied March 2022

Houston R.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Reviewed March 2022

IT Management Software

Very good. Great support and customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy conversion from jobs to invoices. Bulk emailing of client statements

Cons:

No mobile payment facility yet. Tracking section is a bit lacking

Vendor Response

Thank you

Replied March 2022

Marianne W.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2022

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its user friendly and easy the navigate.

Cons:

Sometimes the application hangs while processing quotes or invoices.

Vendor Response

Thank you

Replied March 2022

Martin K.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Reviewed June 2023

Great software at a good price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its pricing is very good. It is easy to use on web and mobile app.

Cons:

That the Apple app is paid for. The reporting functionality needs some work.

Reasons for switching to IntelliServe

Pricing

Sean B.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 12 months

Reviewed March 2022

REAch2 Review

Overall experience has been very good. Our feedback has always been taken onboard and we have always had any queries / suggestions answered promptly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent customer service! Flexibility to develop the system to best suit your needs. Vast array of different fields / features that covers everything to manage workflow

Cons:

Web browser seems to take a short while to load

Bongani G.

Verified reviewer

Construction

11-50 employees

Used daily for free trial

Reviewed May 2023

Quality Service