SmartTouch ECM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

SmartTouch ECM

4.3

(3)

Pricing

Pricing available upon request

About SmartTouch ECM

SmartTouch ECM is a document management solution that helps enterprises store, manage and retrieve documents, images and other data via a unified portal. The platform allows users to record and distribute reports, search information via keywords using the built-in indexing functionality and organize files.

SmartTouch ECM enables employees to view documents using a self-service portal or the Workday application. Administrators can control access to files and data using role-based permissions and implement policies and procedures across departments to ensure compliance with regulatory guidelines. It offers various features such as automated backups, secure data storage, disaster recovery and more. Additionally, supervisors can manage the distribution of confidential data and archive employee documents as per legal data retention policies.

SmartTouch ECM supports integration with various third-party enterprise resource planning (ERP) systems. Pricing details are available on request and support is extended via phone, email and other online measures.

SmartTouch ECM Screenshots

SmartTouch ECM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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SmartTouch ECM Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of SmartTouch ECM
Activity Dashboard
Alerts/Notifications
Content Management
Document Management
Full Text Search
Indexing
Optical Character Recognition
Search/Filter
Secure Data Storage

SmartTouch ECM User Reviews

Overall Rating

4.3

Ratings Breakdown

33%

67%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.3

Have you used SmartTouch ECM and would like to share your experience with others?

Ricardo B.

Verified reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Content management and accounts payable made easy

SmartTouch ECM is an end to end solution for leveraging the team process capacity by automizing the accounts payable and document optimization processes.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

SmartTouch ECM helps us to manage our invoice and document automization process and save from the time and cost needed for management of these processes via one central management panel.

Cons:

SmartTouch ECM they could have a more extensive third party integration options for accounts payable options and document optimization.

Reasons for switching to SmartTouch ECM

SmartTouch ECM unifies payable and document optimization while PULZ is only for document control.

Kyle H.

Verified reviewer

Accounting

Used monthly for less than 12 months

Review source

Reviewed August 2018

Ascend is your generic invoice approval software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ascend can provided basic invoice approval software for organizations. The software seems to be foulproof and straightforward.

Cons:

The user interface is very basic and seems very dated. It could use an update to the modern century. It appears almost as if it was from a Windows xP computer.

Verified

Reviewer

Human Resources

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2021

advantage and disadvantage