Zoho TeamInbox 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Zoho TeamInbox

4.0

(1)

Pricing

Starting at $8.00 per year

About Zoho TeamInbox

Zoho TeamInbox is a shared inbox tool for enhanced team collaboration. A shared inbox allows multiple users to send and receive emails from the same group email address. Connect these addresses with Zoho TeamInbox to manage messages and collaborate from a unified space. Zoho TeamInbox is a single tool that facilitates both communication outside the team and collaboration within the team.

As shared inboxes ensure transparency around group email conversations, organizations can avoid work duplication, keep important emails from falling through the cracks, and distribute tasks effectively among members. This enhances the team's productivity and efficiency. Zoho TeamInbox's multiple inbox management features provides teams with a clutter-free inbox so they can achieve Inbox Zero with ease.

Feature highlights

Internal collaboration
Conduct behind-the-scene discussions about tasks right from the inbox; users don't have to switch apps to collaborate. Since the discussions are held next to email threads, users don't have to repeatedly explain the context to one other. They can also tag people outside the team for assistance, share email drafts with peers, and co-author replies.

Pe...

Zoho TeamInbox Screenshots

Zoho TeamInbox Pricing and Plans

Starting price: $8.00 per year

Free Trial

Free Version

Basic

$8.00

usage based, per year

No plan information available

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Zoho TeamInbox Features

Popular features found in Email Management
Alerts/Notifications
Archiving & Retention
Autoresponders
Canned Responses
Contact Management
Data Recovery
Email Marketing
Email Monitoring
Search/Filter
Shared Inboxes
Signature Management
Spam Blocker
More features of Zoho TeamInbox
Access Management
Assignment Management
Collaboration Tools
Communication Management
File Sharing
Inbox Management
Mobile App
Multiple Authentication Methods
Multiple User Accounts
Response Management
Task Management

Zoho TeamInbox User Reviews

Overall Rating

4.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

Have you used Zoho TeamInbox and would like to share your experience with others?

Amanda T.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

Clunky but works

It took 3-4 weeks to feel confident using it, especially since I have a personal Zoho email outside of the team inbox. Two systems at much felt a bit intense. But now it's working.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do like how our VA can manage the team inbox and that I no longer needed to, since everything was in a shared folder with the entire team's ability to see each email and then get them assigned to various people.

Cons:

BUT things were not intuitive or simple. You can't just read an email and make it show as read...you must either assign it, archive, or delete to get that "zero inbox" each day. And personally I just would rather mark as read and let emails remain in my inbox.

Reasons for switching to Zoho TeamInbox

Spark was always out of sync. One of us saw a team email with 7 unread messages and another saw 16 unreads...at the same time. So it wasn't reliable and made us question if emails were falling through the cracks.

Showing 1 - 1 of 1 Reviews