Built 2026: Benefits, Features & Pricing

Onboarding was a bit shakey, but once we fully understand how the system worked, and worked out a few kinks in the first month, the time-saving element of utilizing this program has been through the roof. What was once a huge manual lift is now automated in numerous ways. My assistant and I are able to manage this aspect of our work remotely in a seamless way.

I have been operating with Built with minimal direct communication with the administrators, which is in my liking. I'd prefer to have tutorials and explore the content to resolve any issues as in the end it makes me for familiar with the product. However, support staff has been there to help resolve questions/issues that I could not remedy. The process is very simplistic, and in my opinion mirrors the way I complete inspections for other lenders that do not utilize Built, but Built does it in a way that simplifies it for all users in the hub. Truthfully, I have more information readily available than with Lenders that do not use Built and I feel as though the information is being processed in a more timely manner. For me, this was always considered a service based business and speed with accuracy are the top aspects of providing great service; Built facilitates that end.

I am a new user of this software and so far I have not been overly impressed with it. Perhaps the more I familiarize myself with it I will find more value in using it. Our company has had to use it to receive payment for a construction loan that one of our clients took out for their project. It seems like a hassle on our end.

Overall my experience with Built has been a positive one. The support team is fantastic and always responds quickly. That's really key in our success.

I have worked as a Construction Loan Admin for almost ten years and this is the first Lender I have been with that utilizes built. I can say with great confidence that using this online program has been extremely helpful when it comes to managing projects. In the past, all draw and construction management has always been done via pdf's being e-signed and sent back and fourth between all parties. This can get confusing quickly! Having a one stop for file retention, draw management, compliance etc. is very helpful when it comes to managing a large pipeline of active projects.

I can't pay to get work started because I can't pay the sub contractor ! This is NO WAY TY I DO BUSINESS AND TH HEY HAD NO BUSINESS BUYING SUN TRUST BANK BECAUSE OF THE INEPTITUDE OF THE THE BANK AND IT'S SYSTEMS. I feel like the bank is screwing around and I don't have the supervisor's bosses name.

Keeping the inspections all in one place and being able to organize and assign to inspectors immediately has been very beneficial to our business and helped up to become more efficient with our time.

I am very pleased with using this platform. I wish other companies I have to complete inspections for would be the same.

Built is a great tool if you have smaller subcontractors that do not have an in-house notary. I worked directly with the implementation group, they customize our lien specifically to our needs. It was easy to integrate and the response for our company and subs has been nothing but positive. I highly recommend this tool.

Communication is the single most important factor--as soon as one person posts a comment, uploads a document, requests a draw or an inspection, everyone is informed.