Textel 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Textel
Textel is an enterprise web platform that connects businesses with their customers through text messages, allowing them to easily and quickly connect with each other and reducing wait times.
Textel helps businesses communicate with their customers via text messages so that they can reduce call volumes and operational costs. These features allow businesses to create agentless interactions between the agents and customers within moments, resulting in satisfied customers who feel more engaged with your business.
Textel Screenshots

Textel Pricing and Plans
Basic
Pricing available upon request
No plan information available

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Textel Features
- Popular features found in SMS Marketing2-Way MessagingCampaign PlanningCampaign SchedulingCommunication ManagementContact ManagementEngagement TrackingMessage PersonalizationMobile CouponsReporting/AnalyticsScheduled MessagingShortcodes
- More features of TextelActivity DashboardActivity TrackingAgent InterfaceAlerts/EscalationAlerts/NotificationsAPIAuto-DialerAutomated ResponsesAutomated RoutingAutomatic Call DistributionAutorespondersCampaign ManagementChat/MessagingConfigurable WorkflowContact DatabaseCustomer HistoryCustomizable BrandingCustomizable FieldsCustomizable TemplatesEvent Triggered ActionsInteraction TrackingIVRLive ChatMass TextingMulti-CampaignReal-Time NotificationsReporting & StatisticsSelf Service PortalSMS MessagingThird-Party Integrations
Textel Integrations
Textel User Reviews
Overall Rating
4.5
Ratings Breakdown
5
50%
4
50%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.0
Value for money
4.5
Customer support
5.0
Functionality
4.5
Have you used Textel and would like to share your experience with others?
Jessica F.
Verified reviewer
Cosmetics
11-50 employees
Used daily for less than 2 years
Review sourceReviewed March 2024
Textel is an integral part of our salon!
5
Wouldn’t consider another product, very happy.
Ratings Breakdown
Read More
jess v.
Verified reviewer
Health, Wellness and Fitness
11-50 employees
Used daily for less than 2 years
Review sourceReviewed March 2024
textel is the way
4
once I learned, it became more fluent and user friendly. but very easy to learn steps
Ratings Breakdown
Read More
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