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Textel

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Overview

Textel 2026: Benefits, Features & Pricing

Wondering if Textel is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Textel
Textel
4.5
(2)

Pricing

Pricing available upon request

About Textel

Textel is an enterprise web platform that connects businesses with their customers through text messages, allowing them to easily and quickly connect with each other and reducing wait times.

Textel helps businesses communicate with their customers via text messages so that they can reduce call volumes and operational costs. These features allow businesses to create agentless interactions between the agents and customers within moments, resulting in satisfied customers who feel more engaged with your business.

Textel Screenshots

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Textel Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Textel Features

    • Popular features found in SMS Marketing
      2-Way Messaging
      Campaign Planning
      Campaign Scheduling
      Communication Management
      Contact Management
      Engagement Tracking
      Message Personalization
      Mobile Coupons
      Reporting/Analytics
      Scheduled Messaging
      Shortcodes
    • More features of Textel
      Activity Dashboard
      Activity Tracking
      Agent Interface
      Alerts/Escalation
      Alerts/Notifications
      API
      Auto-Dialer
      Automated Responses
      Automated Routing
      Automatic Call Distribution
      Autoresponders
      Campaign Management
      Chat/Messaging
      Configurable Workflow
      Contact Database
      Customer History
      Customizable Branding
      Customizable Fields
      Customizable Templates
      Event Triggered Actions
      Interaction Tracking
      IVR
      Live Chat
      Mass Texting
      Multi-Campaign
      Real-Time Notifications
      Reporting & Statistics
      Self Service Portal
      SMS Messaging
      Third-Party Integrations

    Textel Integrations

    Millennium
    Millennium
    Five9
    Five9
    CXone Mpower
    CXone Mpower
    SalonBiz
    SalonBiz
    Genesys Cloud CX
    Genesys Cloud CX
    Meevo
    Meevo

    Textel User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    50%

    4

    50%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    4.5

    Customer support

    5.0

    Functionality

    4.5

    Have you used Textel and would like to share your experience with others?

    JF

    Jessica F.

    Verified reviewer

    Cosmetics

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2024

    Textel is an integral part of our salon!

    5

    Wouldn’t consider another product, very happy.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Textel allows us to reach out to clients even when we are not in the physical salon space.
    Cons:
    Would love more than a 160 character limit before splitting up the texts.

    Read More

    jv

    jess v.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2024

    textel is the way

    4

    once I learned, it became more fluent and user friendly. but very easy to learn steps

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    scheduling in advance for monthly promotions, specific groups to reach out to, instant notifying for specific reasons i.e. weather, employee out etc.
    Cons:
    Have to do a few steps before set up of campaign that takes getting used to.

    Read More

    Showing 1 - 2 of 2 Reviews

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