Updated June 16, 2025 at 4:36 PM
ActiveCampaign 2026: Benefits, Features & Pricing
Written by Andrew Blair
Content Analyst
Edited by Mehar Luthra
Team Lead, Content
Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Wondering if ActiveCampaign is right for your organization?
Our Email Marketing Software selection experts can help you in 15 minutes or less.
- Our Summary
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
Our Summary
Pros:
- Automation features
- Email marketing capabilities
Cons:
- Pricing structure
- User interface
Pricing
Starting at $15.00 per month
What is ActiveCampaign:
ActiveCampaign is an AI-powered marketing tool that powers seamless customer journeys across email, text, WhatsApp, and web. It combines tools for omnichannel campaign management to help users deliver targeted, personalized messaging. With ActiveCampaign, businesses can coordinate an entire online presence from one platform.
Why we like ActiveCampaign:
ActiveCampaign makes advanced marketing and automation tools available to small and midsize businesses with affordable tiered plans. Reviewers praise the platform for its integration options and sophisticated lead tracking tools. It receives high ratings for overall functionality.
Who should use ActiveCampaign:
With 79% of reviewers on Software Advice working at organizations with one to 50 employees, ActiveCampaign is a popular choice for small businesses needing customizable CRM tools. It is a good pick for companies interested in managing customer journeys and marketing outreach via one platform.
ActiveCampaign Screenshots

ActiveCampaign Overview
ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 950+ apps, uncover deep performance insights, and optimize your workflows so you win every day.
ActiveCampaign Pricing and Plans
Starter
$15.00
Plan includes:
- Chat and Email Support
- Customer Analytics
- Email Marketing
- Marketing Automation
- Basic & inline forms
- API
- Dynamic Content
- 5 Actions Per Automation
- Site Tracking
- Drag & Drop Email Designer
Plus
$49.00
Plan includes:
- Advanced Integrations With E-Commerce Applications Such as Shopify and Bigcommerce
- Automations Map
- Customer Health Scoring
- Customer User Permissions
- Landing Pages
- Chat and Email Support
- Generative AI
- Inbox preview & testing
- Enhanced CRM Add On
- Goals
Pro
$79.00
Plan includes:
- Attribution Reporting
- In-App Messaging
- Predictive Content
- Predictive Sending
- Site Messages
- Split Automations
- Win Probability
- Automations Map
- Conversion Tracking & Reporting
- Conditional Content
Enterprise
$145.00
Plan includes:
- Contact Enrichment
- Custom Domain
- Custom Reporting
- Free Design Services
- HIPAA Support
- Social Data Enrichment
- Single sign-on (SSO)
- Premium CRM integrations
- Zendesk
- Dedicated account team

Confused about pricing? We've got you covered.
Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
Our Analysis of ActiveCampaign's Pricing Plans
ActiveCampaign offers four main pricing tiers: Starter, Plus, Professional, and Enterprise. Each plan is designed to support different levels of marketing automation needs, from individuals to large organizations.
Starter plan
The Starter plan is ActiveCampaign’s entry-level tier, designed for individuals or small businesses starting with email marketing and basic automation. It starts at $15 per month for up to 1,000 contacts and incl...
udes one user seat. It provides core tools like email campaigns, simple automations (up to five actions), segmentation, site tracking, and basic eCommerce integrations. __Pros:__ - __Essential marketing tools:__ Includes automation, segmentation, and campaign performance tracking. - __eCommerce-friendly:__ Supports integrations with Shopify, WooCommerce, and Square. - __Behavioral tracking:__ Allows website visitor tracking to inform campaigns. __Cons:__ - __Limited automation:__ Only five actions per automation may restrict complex workflows. - __No landing pages or multichannel tools:__ Lacks tools for broader campaign strategies. - __Only 1 user seat included:__ May not be sufficient for small teams. __Plus plan__ The Plus plan is built for businesses looking to grow their marketing beyond email. At $70 per month for 1,000 contacts and one user seat, it includes everything in the Starter plan plus access to multichannel marketing tools such as landing pages, SMS, web push notifications, and native ad integrations. It also adds AI-powered content creation, custom user permissions, and deeper segmentation options for more targeted campaigns. __Pros:__ - __Expanded marketing channels:__ Adds SMS, landing pages, and ad platform integrations for multichannel outreach. - __AI content tools:__ Helps speed up content creation using built-in generative AI. - __Custom roles and permissions:__ Manage access by team member and function. - __More segmentation power:__ Target different audience slices with improved analytics. __Cons:__ - __Still limited to one user seat:__ Requires add-ons or upgrades for teams. - __Some premium features remain locked:__ Tools like predictive sending and advanced reporting require a higher plan. __Professional plan__ At $187 per month for 2,500 contacts and three user seats, the Professional plan is ideal for businesses that rely on automation for growth. It includes everything in Plus, while unlocking advanced automation features like connected and branching workflows, predictive sending, conditional content, and custom event tracking. Teams also gain access to more granular behavioral segmentation, priority support, and advanced analytics for campaign performance. __Pros:__ - __Full automation suite:__ Connected workflows and branching logic streamline personalized campaigns. - __Predictive delivery:__ AI suggests optimal send times and customizes content blocks by user behavior. - __Event-based tracking:__ Monitor and act on user-specific activity within your site or product. - __Priority support:__ Faster responses and onboarding assistance included. __Cons:__ - __Steep jump in price:__ May be too expensive for smaller or slower-scaling teams. - __Complexity requires ramp-up:__ Advanced features may need training or dedicated ops staff. __Enterprise plan__ The Enterprise plan is ActiveCampaign’s most advanced option, with pricing available only via sales. It includes everything in Professional, and adds enterprise-level tools such as single sign-on (SSO), custom reporting, unlimited user seats, HIPAA support, and a dedicated account team. Designed for large organizations with complex tech stacks and high-touch security or compliance needs. __Pros:__ - __Scalable user access:__ No seat limits—ideal for cross-functional and global teams. - __Security and compliance:__ Includes SSO, user provisioning, and HIPAA support. - __Tailored reporting and integrations:__ Build detailed custom reports and access advanced data feeds. - __Dedicated account team:__ Personalized implementation and support guidance. __Cons:__ - __No transparent pricing:__ Budgeting requires direct consultation. - __Resource-heavy rollout:__ Complex implementations may take longer and require internal IT resources. __Conclusion__ ActiveCampaign’s pricing structure is built to scale with your business: For individuals and small teams: The Starter Plan offers core tools for getting started with email marketing and automations. - For growing businesses: The Plus Plan builds on that foundation with multichannel marketing, AI tools, and team-level access controls. - For scaling teams with more complex campaigns: The Professional Plan delivers advanced automation, behavioral tracking, and enhanced support. - For large organizations: The Enterprise Plan provides the depth, flexibility, and compliance features needed to manage marketing at scale. Choosing the right plan depends on your current marketing needs, team size, and growth trajectory. ActiveCampaign’s tiered approach ensures that whether you're just starting out or managing a global marketing operation, there’s a plan that aligns with your goals.Compare Pricing
Compare pricing across our most frequently recommended Email Marketing products.
recommendations
recommendations
No reviews yet
recommendations
recommendations
recommendations
*Defined as the price above any available free plan
ActiveCampaign Features
Drawn from insights across 2550 verified reviews, we've outlined ActiveCampaign's best and worst rated features and how they stack up against the average rating.
ActiveCampaign's Best Rated Features
Customer Database
4.40 category average
Drip Campaigns
4.07 category average
Client Management
4.10 category average
ActiveCampaign's Worst Rated Features
Multi-Language
3.27 category average
Product Recommendations
3.71 category average
Lead Generation
4.04 category average
- Popular features found in Email MarketingA/B TestingAutorespondersCampaign AnalyticsCampaign SchedulingCAN-SPAM ComplianceContact ManagementCustomer SegmentationEmail TrackingEvent Triggered ActionsSubscriber ManagementWYSIWYG Editor
- More features of ActiveCampaignAccess Controls/PermissionsActivity DashboardActivity/News FeedActivity TrackingAlerts/NotificationsAPIAppointment SchedulingArchiving & RetentionAssignment ManagementBatch ProcessingCalendar ManagementCalendar/Reminder SystemCall LoggingCampaign ManagementCampaign PlanningCampaign SegmentationCanned ResponsesChannel ManagementChat/MessagingClick TrackingClient ManagementCollaboration ToolsCommenting/NotesCommission ManagementContact DatabaseContent ManagementConversion Rate OptimizationConversion TrackingCRMCustomer DatabaseCustomer Journey MappingCustomer SurveysCustomizable BrandingCustomizable CTAsCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesData Import/ExportData RecoveryDeal ManagementDocument ManagementDocument StorageDrag & DropDrip CampaignsDynamic ContentEmail Campaign ManagementEmail DistributionEmail ManagementEmail MarketingEmail MonitoringEmail SequencesEmail TemplatesEngagement TrackingEvent MarketingField Sales ManagementFile SharingForecastingFor iPad DevicesForms ManagementFor Sales Teams/OrganizationsFor StartupsGDPR ComplianceGenerative AIGoal Setting/TrackingHTML EditorImage LibraryInbox ManagementInteraction TrackingKanban BoardLanding Pages/Web FormsLead AssignmentLead CaptureLead DistributionLead GenerationLead ManagementLead NurturingLead QualificationLead ScoringLead SegmentationLead Verification/ValidationList ManagementLive ChatMarketing AutomationMarketing CalendarMobile AccessMobile AppMobile OptimizationMonitoringMulti-CampaignMulti-Channel CommunicationMulti-Channel MarketingMulti-LanguageMultiple User AccountsMultivariate TestingNewsletter ManagementOpportunity ManagementPerformance MetricsPersonalizationPipeline ManagementPipeline ReportsPreview FunctionalityPrioritizationProcess/Workflow AutomationProduct RecommendationsProspecting ToolsQueue ManagementQuotes/EstimatesReal-Time AnalyticsReal-Time DataReal-Time MonitoringReal-Time NotificationsReal-Time ReportingReferral TrackingRemindersReporting/AnalyticsReporting & StatisticsResponse ManagementROI TrackingRole-Based PermissionsSales Activity ManagementSales AnalyticsSales ForecastingSales Pipeline ManagementSales ReportsSales Trend AnalysisSearch/FilterSearch MarketingSegmentationShared ContactsSignature ManagementSMS MarketingSocial MarketingSocial Media IntegrationSource TrackingSpam BlockerTaggingTask ManagementTemplate ManagementTerritory ManagementThird-Party IntegrationsVisual AnalyticsWeb FormsWebsite Visitor TrackingWhitelisting/BlacklistingWorkflow Management
ActiveCampaign Integrations
Based on 2550 verified reviews, we've identified products most frequently integrated with ActiveCampaign.
Jose
CTO
Used for more than 2 years
Reviewed November 2022
"We use Zapier integration with Active Campaign to pull lists and reports and convert them to Google Sheets or Microsoft Excel."
Richard
Communication and Media Analyst
Used for 1-2 years
Reviewed April 2023
"Using a CMS provider's services is usually expensive because every time you add a feature, you will be charged, but with WordPress, you can use many plugins for free."
See all 249 integrations
ActiveCampaign Key Sentiments
We analyzed 2550 verified reviews for ActiveCampaign to find out what actual users really think.
Most Positive Sentiments
Automation
Users appreciate ActiveCampaign's automation management system, which they find to be one of the best on the market. They value the visual automation builder for its simplicity in designing complex workflows without any coding. Additionally, users highlight the platform's robust marketing automation capabilities, which help streamline repetitive tasks and increase productivity.
Campaign management
Users benefit from ActiveCampaign's campaign performance insights and reports, which help them take informed actions to improve marketing returns. They appreciate the ability to create personalized campaigns targeting specific audiences, enhancing lead attraction. Furthermore, users find the platform effective for adopting better marketing strategies and managing centralized marketing activities.
Support
Users praise ActiveCampaign's support team for being helpful, responsive, and efficient in resolving issues. They appreciate the availability of step-by-step videos and one-on-one calls for advanced questions. However, some users report slow response times and occasional unhelpful support, leading to frustration when issues are not promptly addressed.
Least Positive Sentiments
Email management
Users find ActiveCampaign effective for managing contact lists and sending marketing emails, appreciating the accurate analytics and customization options. However, some users experience issues with email deliverability, with emails often ending up in spam folders. Additionally, users report glitches with the email editor, making customization and formatting challenging.
Learning curve
Users with proficient computer skills find ActiveCampaign user-friendly and easy to learn, appreciating the extensive documentation and training resources provided. However, beginners struggle with its complexity, requiring significant time and effort to understand its features. Some users also find the learning process overwhelming due to the platform's numerous functionalities.
Email marketing
Users value ActiveCampaign for its comprehensive email marketing management, which allows them to optimize their strategies and communicate directly with customers. They find the platform's features robust and beneficial for businesses of all sizes. Additionally, users appreciate the ease of creating, personalizing, and sending high-volume outbound marketing emails.
ActiveCampaign User Reviews
Overall Rating
4.6
Ratings Breakdown
5
67%
4
26%
3
5%
2
1%
1
1%
Secondary Ratings
Ease of Use
4.2
Value for money
4.3
Customer support
4.4
Functionality
4.5
Russ H.
Verified reviewer
Computer Software
2-10 employees
Used daily for less than 2 years
Review sourceReviewed December 2025
This software will help you.
4
This software continues to be a great asset to my small company. It has taken away a lot of the problems with our on line marketing.
Ratings Breakdown
Read More
Selena M.
Verified reviewer
Music
Self-Employed
Used weekly for more than 2 years
Review sourceReviewed September 2025
Very good in many ways but also incredibly frustrating
4
It was good in many ways but the issue I described above was extremely frustrating and disappointing and is part of the reason I'm leaving.
Ratings Breakdown
Reasons for choosing ActiveCampaign
I liked the interface; and the pricing and features for a beginner were very competitive.
Reasons for switching to ActiveCampaign
Mailchimp was a nightmare to use and had very poor segmentation options. This was about 10 years ago when I made the switch.
Read More

Eduardo C.
Verified reviewer
Marketing and Advertising
51-200 employees
Used daily for more than 2 years
Review sourceReviewed April 2021
The auto responder that you need
5
I like ActiveCampaign. It has great deliverability and is easy to integrate.
Ratings Breakdown
Read More
Banking
51-200 employees
Used daily for less than 6 months
Review sourceReviewed November 2025
Not your typical campaign manager tools - way more than that!
5
It's a great tool that allows you to customize not only your campaigns but also the workflows needed for you to automate and save time as much as possible. It's a secure way to ensure that processes happen correctly and the customer support team and implementation team always remained attentive to our questions and doubts.
Ratings Breakdown
Reasons for switching to ActiveCampaign
Salesforce Pardot - too expensive and did not cover our current needs.
Read More
Christophe N.
Verified reviewer
Health, Wellness and Fitness
Self-Employed
Used daily for more than 2 years
Review sourceReviewed September 2025
An excellent contact management product that I highly recommend after using it for over 5 years.
5
ActiveCampaign allows me to easily manage communication campaigns with my audience. Thanks to the integration of artificial intelligence, this work is greatly accelerated for a truly professional result.
Ratings Breakdown
Reasons for switching to ActiveCampaign
ActiveCampaign is a more comprehensive and effective product.
Read More
Graziana C.
Verified reviewer
Retail
11-50 employees
Used daily for less than 2 years
Review sourceReviewed January 2026
ActiveCampaign: Powered to Drive Growth in Marketing Campaigns
5
ActiveCampaign is a vibrant tool that handles diverse marketing tasks and it brings a consistent customer communication The program is valuable in nurturing customers conversions and improving on customer follow up The app combines sales and marketing, bringing a versatile approach to the market
Ratings Breakdown
Read More
Patricia G.
Verified reviewer
Hospitality
11-50 employees
Used daily for more than 2 years
Review sourceReviewed January 2026
Automating our guest communication experience.
5
With thousands of guests every day, our small staff cannot handle all of them manually. The site covers the whole lifecycle of booking to post-stay reviews. It is robust and effective but installation of the logic flows in the beginning consumed a lot of time and patience.
Ratings Breakdown
Read More
Brian Y.
Verified reviewer
Legal Services
11-50 employees
Used daily for more than 2 years
Review sourceReviewed January 2026
Reducing the huge wait of visa applications.
5
It is not possible to manually handle a hundreds of deadlines of clients. This system has me taking care of the timeline. It's safe and secure for sensitive candidate data but the initial setup was a nightmare for my non-tech team.
Ratings Breakdown
Read More
David M.
Verified reviewer
Mechanical or Industrial Engineering
51-200 employees
Used daily for more than 2 years
Review sourceReviewed December 2025
Maintaining our hydraulic customers in the loop.
5
ActiveCampaign has assisted me in maintaining follow-ups and service updates. I find it easier as a technical support engineer because I am sure that important client emails are not lost.
Ratings Breakdown
Read More
Emily R.
Verified reviewer
Religious Institutions
11-50 employees
Used daily for more than 2 years
Review sourceReviewed December 2025
Organized manner of communication and interaction.
5
ActiveCampaign has been beneficial in my work as the coordinator of the church programs and outreach, as it allows me to maintain communication with the members and volunteers in a structured and dependable manner.
Ratings Breakdown
Read More
ActiveCampaign FAQs
- What are the benefits of ActiveCampaign?
ActiveCampaign’s main benefits include advanced marketing automation, a unified CRM, and powerful omnichannel campaign management tools. The platform allows users to segment audiences, automate workflows, customize branding, and integrate with third-party apps. It is particularly beneficial for small businesses that want access to advanced marketing options.
- How much does ActiveCampaign cost?
ActiveCampaign offers tiered pricing based on the features included and the number of contacts being managed. Plans start at $15 per month for the Starter plan. More advanced features are included in higher-tiered plans, such as Plus, Pro, and Enterprise. Plus starts at $49 per month, Pro begins at $79 per month, and Enterprise plans start at $145 per month.
- How many emails can I send with ActiveCampaign?
ActiveCampaign doesn’t impose a hard limit on the number of emails you can send through the platform each month. Instead, email volume is tied to the type of plan you are paying for and the number of contacts you are managing. For example, with the Starter plan, you can send 10 times your plan’s contact limit. Emails sent beyond this result in an overage fee.
- Is ActiveCampaign HIPAA compliant?
According to ActiveCampaign, the company is focused on HIPAA compliance, as well as GDPR and SOC 2 compliance. They constantly improve security measures to exceed compliance standards. These measures include daily security scans, penetration testing, single sign-on, multi-factor authentication, and session management. Users should ask a sales representative if the plan they are on meets HIPAA compliance standards.
- What is ActiveCampaign used for?
ActiveCampaign is used to automate and personalize customer communication throughout the sales and marketing journey. The platform can send targeted emails to leads, manage contacts, create drip campaigns, and track engagement with outreach efforts. It can create personalized content and connect with existing communication channels, such as social media and text.
ActiveCampaign Popular Comparisons

Stuck Between Options?
Our experts can help you compare ActiveCampaign with other top options, so you can find the best fit for your needs.





