Korra 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Korra

4.8

(17)

Pricing

Starting at $199.00 per month

About Korra

Korra is an AI-powered customer support solution designed to help businesses enhance customer service experiences. Korra offers key features, such as a self-service AI chatbot, automated content analysis, and a powerful natural language processing engine. The AI chatbot can handle common customer queries and requests. The content analysis feature scans all customer communications to gain insights.

The natural language processing (NLP) engine understands complex customer messages. Korra continuously learns from every interaction to improve over time. Korra has flexible deployment options to suit different needs. It is available as a widget, portal, or software development kit. Additionally, the SDK allows integration into other applications.

Korra Screenshots

Korra Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Discovery

$0.00

per user, per month

No plan information available

Business Plus

$199.00

per user, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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Korra Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Korra
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
Analytics
API
Augmented Analytics
Autocomplete
Automatic Backup
Behavioral Analytics
Behavior Tracking
Catalog Management
Chatbot
Chat/Messaging
Client Portal
Collaboration Tools
Content Library
Content Management
Customer Activity Tracking
Customer Communication
Customer Database
Customer History
Customizable Branding
Customizable Templates
Dashboard
Data Aggregation
Data Capture and Transfer
Data Classification
Data Discovery
Data Extraction
Data Import/Export
Data Security
Data Source Connectors
Data Storage Management
Document Management
Document Storage
Drag & Drop
Drag & Drop Editor
Email Alerts
Engagement Tracking
Faceted Search/Filtering
Feedback Management
File Management
For eCommerce
For Enterprises
For Sales Teams/Organizations
Full Text Search
Fuzzy Search
Generative AI
Help Desk Management
Indexing
Intelligent Search
Intent Recognition
Knowledge Management
Machine Learning
Metadata Management
Mobile Alerts
Mobile Interface
Monitoring
Multi-Language
Multiple Data Sources
Natural Language Processing
Natural Language Search
Performance Metrics
Personalization
Pre-built Templates
Product Recommendations
Product Search
Query Suggestions
Real-Time Analytics
Real-Time Data
Recommendations
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Self Service Portal
Semantic Search
Sentiment Analysis
Single Sign On
Speech Recognition
SSL Security
Tagging
Task Management
Templates
Text Analysis
Text Editing
Third-Party Integrations
Usage Tracking/Analytics
User Management
Video Search
Virtual Personal Assistant (VPA)
Visual Analytics
Web Notifications
Website Integration
Widgets

Korra Integrations

Zendesk Suite

Dropbox Business

Google Drive

SugarCRM

Vimeo

ServiceNow

See all 8 integrations

Korra User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

18%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.6

Anat M.

Verified reviewer

Biotechnology

51-200 employees

Used daily for free trial

Reviewed July 2023

Best document search

Thats the first search engine i found where documents are first class citizens. Results and the GPT summaries are great. The embedded document viewer is very comfortable. Using it for 2 months now. Overall, big thumbs up

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Accurate results answer compared to others- answer is highlighted inside documents- supports PDFs DOC and PPTs- Easy to use

Cons:

- Would love more control over features - like number of results to show etc- Has portal building features that we dont really need- PPT presentation has issues sometimes with the fonts

Leroy G.

Verified reviewer

Construction

501-1000 employees

Used weekly for less than 12 months

Reviewed January 2025

Korra - WBS

Impressive product that our company sees a lot of future value in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is great, but I really appreciate the Korra team taking time to understand what we want to accomplish with the product.

Cons:

There seems to be a lot of trial and error at the early stages. However, any issues that we have had, or concerns are addressed very quickly.

Reasons for choosing Korra

We really require the video indexing feature and accurate citation. There are a lot of products that do each of these well, but not as a bundle like Korra.

Cheryl B.

Verified reviewer

Construction

10000+ employees

Used weekly for free trial

Reviewed July 2024

WEDGE United Rentals

Positive, thank you Korra team for all your hard work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AI integration, chat GPT-like responses, ability to upload multiple media types, that Korra will search within videos.

Cons:

We've just launched so cannot comment at this time.

Reasons for choosing Korra

We wanted something that was easy to use, with AI integration, that would scale with the product. We also wanted a personal level of support that larger companies often send to help desks.

Reasons for switching to Korra

KO did not provide the same kind of features we were looking for in a knowledge base, which Korra satisfied. We're still working on more features but the main ones have been built and implemented.

Jason B.

Verified reviewer

E-Learning

201-500 employees

Used daily for less than 6 months

Reviewed October 2023

Develop a KB in days, not months

You always worry with an early startup whether they can deliver service and a working product. Korra has. They stay in touch and they are active partners in our use case.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast and easy. The latest wave of generative AI gives opportunities for rapid development by just dumping documents and videos. Korra does not require systematically adding "articles" the KB. For an organization like ours without a KB and knowledge in various documents, this is ideal. Development of an organizational wide KB took less than a week of collecting documents and adding them to Korra.

Cons:

Korra is a startup and a new product. As you might expect, some features common in KM/KB systems were not quite there. Korra is an AI tool looking to become a KM/KB tool, not an existing tool that added AI features. Missing are common KM workflows and processes to ensure information and documents are fresh. This is a next phase of development and didn't hurt our pilot, but it would be a problem in the long-run if these deficits are not addressed.

Reasons for choosing Korra

The focus was on the AI implementation. Other products are dabbling in AI around a more advanced product. Korra had the features we needed and nothing else.

Yoel B.

Verified reviewer

Information Technology and Services

Self-Employed

Used weekly for less than 6 months

Reviewed March 2023

Fantastic Document Repository Tool

Impressed with the product from the get-go. Highly recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In addition to the ease in setting it up, the intuitive way we "publish" additional content the most impressive feature is the end-user interface: simple intuitive and comprehensive

Cons:

Still does not natively index GSuite documents unless saved in a non-native format (PDF, Word etc.)

Reasons for choosing Korra

The simplicity of use, quality of search results for the end user.

Yaron L.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Reviewed January 2025

Great data management and collaboration

Korra has transformed ThetaRay’s approach to information management and collaboration. By streamlining access to accurate, up-to-date data and offering flexible, tailored solutions, Korra has empowered ThetaRay to save time, reduce errors, and scale its operations efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Korra has brought structure to our ocean of data and files. It’s not just about finding answers, but understanding the source of those answers. The ability to customize experiences for various departments has truly been transformative.

Cons:

Nothing specific for now. there were few small things that Korra solved during the implementation.

Verified

Reviewer

Media Production

2-10 employees

Used monthly for free trial

Review source

Reviewed June 2024

Knowledge Management Generative AI You Can Trust

A lot of AI software promises the world and is just another shiny object. This really works and there are clear use cases like customer service, knowledge management, help desk and making complex PDF manuals searchable and accessible. This AI software does what it promises very well.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

My company is a video production platform that specializes in reviews and other scale use cases for standardized videos. We tested Korra’s advanced video search technology on a library of our videos and found it was extraordinarily effective at presenting relevant results for specific questions. No complex integrations were required. The setup took less than five minutes.

Cons:

I haven't encountered any immediate shortcomings. They don't promise a magic AI solution to every problem but what they do they do exceedingly well.

Alona R.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 12 months

Reviewed March 2024

Review from a product manager standpoint

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It uses AI to fetch the most relevant information I need instead of finding it myself

Cons:

A few UI tweaks can improve the User experience is some of the modules.

Alison H.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 6 months

Reviewed March 2023

A must have for any customer facing product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Korra is easy to implement, extremely useful for customers, and they have the best team there to help me with any questions I have along the way. It is an invaluable tool for us, greatly reducing the number of times customers reach out to us and increasing customer satisfaction.

Cons:

I have nothing bad to say. I am extremely satisfied with the product.

Verified

Reviewer

Information Technology and Services

Self-Employed

Used weekly for free trial

Reviewed November 2023

Get to specific, relevant information... even in the middle of a video!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Love the way you can get directly to specific, relevant information including the exact location within a video as well as the exact location within a large document!

Cons:

Looking forward to the additional features being developed!

Showing 1 - 10 of 17 Reviews

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