Gryphon ONE 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Gryphon ONE is right for your organization?

Our Sales Tracking Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Gryphon ONE

4.7

(9)

Pricing

Pricing available upon request

About Gryphon ONE

Revolutionizing Enterprise Engagement: Fueling Growth, Enhancing Experience, and Fortifying Compliance

Today's enterprises face a dynamic landscape, balancing bold growth targets with stringent compliance regulations and exceptional customer experiences. Gryphon ONE equips marketing, customer service, and sales teams with the tools to achieve significant revenue growth, improve customer experiences, and address compliance risks. This is accomplished by seamlessly aligning regulatory requirements with unique business objectives in every interaction.

Unlock Revenue Potential: Many organizations struggle with compliant outreach, inadvertently shrinking their pool of reachable contacts due to excessive suppression. With 25+ years of specialized expertise, Gryphon AI understands the complexities of compliance requirements. We've partnered with 200+ enterprise organizations, helping them navigate regulatory and company-specific risks while significantly expanding their marketable audience. Gryphon ONE ensures your outreach efforts are both compliant and effective, transforming previously untapped segments into valuable leads that drive increased revenue.

Elevate the Customer Journey:...

Modern customers demand personalized and seamless interactions. Gryphon ONE's proprietary AI provides real-time insights that drive unique business objectives at every stage of the customer journey. By intelligently engaging with customers before, during, and after every interaction, Gryphon ONE: guides your team toward optimal engagement strategies, proactively addresses potential issues as they arise, and delivers key performance insights such as call success and customer sentiment. This data-driven approach enhances personalization, improves agent effectiveness, and cultivates greater customer loyalty. Fortify Against Risk: For more than a quarter-century, Gryphon AI has been a trusted ally in helping enterprises avoid critical violations such as TCPA, Do Not Contact, and collections infractions across all communication channels. Our automated Gryphon ONE platform ensures comprehensive compliance by diligently adhering to Federal, state, and provincial regulations, dynamic contact data updates, call curfew and frequency restrictions, opt-out requests, and proprietary data on existing business relationships and consent. Crucially, the platform maintains a comprehensive audit trail of all these processes, providing irrefutable proof of compliance and safeguarding your organization from potential penalties. Gryphon ONE provides comprehensive contact compliance protection, empowering industry-leading, risk-free growth across even the most regulated industries. Financial Services: In a highly regulated and evolving environment, modern FinServ companies need a proactive approach to compliance. Gryphon ONE enables financial institutions to mitigate risk while simultaneously enhancing the customer experience, ensuring they remain competitive and compliant. Insurance: Insurance carriers face a myriad of compliance challenges, from accurate claims handling to safeguarding sensitive customer data. Gryphon ONE delivers a holistic solution, effectively bundling robust risk management with intelligent customer engagement, empowering carriers to thrive in a dynamic landscape. Healthcare: Regulatory compliance is paramount in healthcare, impacting member safety, data security, and operational efficiency. Gryphon ONE delivers intelligent contact compliance that arms organizations with the tools for regulatory adherence while maintaining a patient-centric approach, fostering healthy and compliant growth. Telecommunications: Telecom enterprises navigate a hyper-dynamic landscape of intense competition and regulatory pressures. Gryphon ONE offers an innovative compliance solution that minimizes regulatory risk while maximizing marketing reach, proactively addressing these challenges and ensuring long-term success.

Gryphon ONE Screenshots

Gryphon ONE Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Gryphon ONE Foundation Edition

Pricing available upon request

Plan includes:

Certify & Search
Phone Channel Only
Compliance Engine (U.S. & Canada)
Internal Do-Not-Call (iDNC) Management
Established Business Relationship (EBR) Management
Location Blocking
Toll-Free Engine
Insights for Foundation Edition

Gryphon ONE Advanced Edition

Pricing available upon request

Plan includes:

All Foundation Features
Web Service API
Salesforce Integration
Automated Call Blocking (requires voice add-on)
Multi-Campaign Support
ZIP Code vs. Area Code for Residency
Client Frequency Controls
Collections Engine – U.S. & Canada
Federal Frequency Controls (Compliance & Collections)
State Frequency Controls (mini-TCPAs)

Gryphon ONE Premium Edition

Pricing available upon request

Plan includes:

All Foundation & Advanced Features
Call & Transcript Redaction (Outbound & Inbound)
Real-time EBRs/Consent
Lead Recovery Business
Lead Recovery iDNC Expiration
Post-Call Analysis (PCA) Player
Post-Call Conversation Intelligence
Insights for Premium Edition

Gryphon ONE Enterprise Edition

Pricing available upon request

Plan includes:

All Foundation, Advanced, & Premium Features
Contextual Compliance Scripts
Configurable Compliance Cards
Real-time Call Recording & Transcription
Real-time Call Compliance Monitoring, Prompts, & Recommendations
Insights for Advanced Edition

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Gryphon ONE Features

Popular features found in Sales Tracking
Activity Dashboard
Appointment Scheduling
Interaction Tracking
Task Management
More features of Gryphon ONE
Access Controls/Permissions
Activity Tracking
AI/Machine Learning
API
Archiving & Retention
Audio Capture
Audit Management
Audit Trail
Auto-Dialer
Automatic Transcription
Calendar Management
Call Center Management
Call Disposition
Caller ID
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Scripting
Call Tagging
Call Tracking
Call Transcription
Compliance Management
Compliance Tracking
Contact Management
Content Management
Content Sharing
Conversation Intelligence
CRM
CRM Integration
Customer Engagement
Customer Experience Management
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Security
Employee Coaching Tools
Engagement Tracking
Event Triggered Actions
File Transfer
For Sales Teams/Organizations
Gamification
Goal Management
Inbound Call Center
IVR
Meeting Management
Mobile Access
Multi-Campaign
Multi-Channel Communication
Onboarding
On-Demand Recording
Outbound Call Center
Performance Management
Performance Metrics
Personalization
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Recommendations
Recording
Reporting/Analytics
Reporting & Statistics
Risk Management
Sales Activity Management
Sales Onboarding & Training
Search/Filter
Sentiment Analysis
Speech-to-Text Analysis
Third-Party Integrations

Gryphon ONE Integrations

Dialpad

Adobe Campaign

Talkdesk

Aircall

Regal

Five9

See all 23 integrations

Gryphon ONE User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.4

Have you used Gryphon ONE and would like to share your experience with others?

Dominic R.

Verified reviewer

Biotechnology

10000+ employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Great Motivator for Sales Calls!

I've enjoyed the use of the app and the motivation it provides to gauge, improve and present my outbound calling as a whole. The Gryphon team has been a pleasure to work with, and very flexible when it comes to meeting and guiding us on our performance as a large company.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I enjoyed how simple and intuitive the apps were to use. While I spent very little time with the 1-800 dialing option, the desktop & iPhone app were easily integrated with how I make my sales calls to begin with. I enjoyed how the data was ''interactive'' and easily manageable, giving me the portfolio I needed rather with a UI to match. My incentive to make sales calls improved simply by seeing statistics reflect ideal call times. One nice bonus was a simpler way to gauge the ideal call length, as well.

Cons:

As more users were rolled out at our company, we noticed a higher frequency of errors. The errors themselves are resolved with a simple IT ticket through Gryphon, so at the end of the day I cannot complain and not much time was wasted. One feature I wish wasn't locked out was/is the ability to track inbound calls. This is a feature that was not included in the package we purchased, so take note of that.

Hannah R.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Gryphon Sales Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I began 'managing' Gryphon for our Branch a little over a year ago. Since I began, I felt fully supported by Gryphon's representatives and staff. Any time I ever have a question about anything, I know exactly who to go and that they will respond back to me quickly with answers. From an administrative point of view, navigating Gryphon has been very straightforward and simple to learn and to teach others. From a manger's standpoint, I know our managers are very satisfied with the many different options there are when it comes to displaying data and pulling reports.

Cons:

I cannot speak for the actual end users themselves, but I never have heard any complaints about the system and its functionality. Everyone who uses Gryphon finds it simple and useful. We keep the Gryphon homepage up on a TV in our office to add a sense of healthy competition among our users.

Reasons for choosing Gryphon ONE

N/A - Was not involved in the decision making process.

Verified

Reviewer

Biotechnology

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Gryphon Review for Inside Sales

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Heatmaps to track the effectiveness of calls during different periods allows me to more efficiently plan my calling times.

Cons:

The disposition codes can be clunky to enter, and the presence of a hang up button seemed counter intuitive.

Olivia T.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Gryphon ONE Review - A comprehensive Sales Management Solution

Ratings Breakdown

Ease of use

Functionality

Pros:

Gryphon One provides cutting-edge solutions for sales coaching, training and analytics. The call recording and speech analytics capabilities of the program are excellent, enabling us, managers, to spot coaching opportunities and areas for development. The platform's gamification feature is also a great way to motivate sales teams and drive engagement.

Cons:

As for now there's no features that I don't like as a user.

Chris K.

Verified reviewer

Insurance

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Good way to track activity

Customer support is good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good tool to use to track activity, success and log and store numbers. Also good tool to use on multiple phones.

Cons:

Dialing a new number and having it not dial because I did not press pound the correct amount of times.

vaishali j.

Verified reviewer

Banking

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2019

great software

Ratings Breakdown

Ease of use

Functionality

Pros:

makes sure you are not calling anyone on dnc , very user friendly.

Cons:

nothing. no cons about using this software.

Onur K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Gryphon ONE increases the performance of the sales

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Gryphon ONE's strong sales supporting features dramatically increase the efficiency of our sales team's effords.

Cons:

Gryphon ONE needs to have an all-included pricing option in addition to current feature based pricing.

Ben M.

Verified reviewer

Banking

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Title

Ratings Breakdown

Ease of use

Functionality

Pros:

I previously worked at a bank without a call tracking system and there was no real accountability to making calls so I didn't do it. Now I can track my dials and I've actually made more because of it.

Cons:

Sometimes after I dial there's no tone and no response from the software. Also it times out pretty quickly.

Mark D.

Verified reviewer

Chemicals

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Agilent