Impartner PRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Impartner PRM

4.4

(27)

Pricing

Starting at $2,000.00 per month

About Impartner PRM

At Impartner, our business is helping you grow yours.

Our Partner Relationship Management (PRM) and Partner Marketing Automation (PMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. With Impartner, global teams manage resellers, distributors, technology partners and others within a centralized and user friendly solution. From partner training and certifications to communications, business planning, and performance analytics, Impartner handles it all and more with best practices and automation built in so that channel teams can drive fast ROI.

Impartner PRM Screenshots

Impartner PRM Pricing and Plans

Starting price: $2,000.00 per month

Free Trial

Free Version

Basic

$2,000.00

per feature, per month

No plan information available

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Impartner PRM Features

Popular features found in Sales Tracking
Activity Dashboard
Appointment Scheduling
Interaction Tracking
Task Management
More features of Impartner PRM
Access Controls/Permissions
Activity Tracking
Affiliate Management
Alerts/Notifications
API
Calendar Management
Campaign Analytics
Campaign Management
Channel Analytics
Channel Management
Collaboration Tools
Commission Management
Compliance Management
Contact Database
Contact Management
Content Library
Content Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Deal Management
Distributor Management
Document Management
Drag & Drop
Email Management
Email Marketing
Email Templates
Employee Portal
Engagement Tracking
File Sharing
Forms Management
Fund Management
Goal Management
Goal Setting/Tracking
Incentive Management
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Marketing Automation
Meeting Management
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Onboarding
Opportunity Management
Partner Management
Partner Portal
Performance Management
Performance Metrics
Pipeline Management
Progress Tracking
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Referral Management
Reporting/Analytics
Reporting & Statistics
Rewards Management
Role-Based Permissions
Sales Onboarding & Training
Sales Pipeline Management
Sales Reports
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
Social Promotion
SSL Security
Third-Party Integrations
Training Management
Visual Analytics
Workflow Management

Impartner PRM Integrations

HubSpot CRM

Oracle CRM On Demand

Salesforce CPQ & Billing

Zoho CRM

Dynamics 365

Salesforce Sales Cloud

Impartner PRM User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.7

Functionality

4.2

LaToya L.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2023

Impartner Experience

Our current Partner Locator is different from what we were originally promised, and I didn't like that we switched Implementation Specialist four times, with four different processes. Other than that, I'm happy with the product and glad I chose it over an alternative product I was being offered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Impartner empowers our team to provide end-to-end solutions and work in unison to assist our partners.

Cons:

We are working with our fourth Implementation Specialist. Though, I have to admit; she is my favorite!

Reasons for choosing Impartner PRM

I attended Impartner Con'22 and learned about the product from people who were using it. [sensitive content hidden] flew in from England to meet me in person and explain the full solution.

Anthony M.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Impartner provides the best partner experience!

I've had the opportunity of implementing Impartner at three different companies and it has been instrumental in helping each of my organizations scale our partner program, enablement and operations. I've been fortunate enough to have great Implementation and Customer Success Managers. My current assigned CSM (Oliver Walters) has been great to work with, he's extremely professional and has a wealth of knowledge about the Impartner platform and modules.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Impartner's out-of-the-box functionality can certainly meet your needs as your start to scale up your partnerships and the time-to-value is evident. I love how you can also really customize the partner portal and integrate it into other third party vendors (e.g. Salesforce, LearnUpon, etc.)

Cons:

There's honestly nothing negative that I can say about Impartner.

Reasons for choosing Impartner PRM

We chose Impartner for the ability to help us scale and optimize over time. Time-to-value was an important factor and we did not want to have to outsource to a third party to design and implement our PRM system.

Biswajeet R.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Best in Support and a better Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

More than the Product, I like the support we get from our CSM - Oliver. He take note of our untimely concerns and reach out the correct internal team to handle is on first hand.

Cons:

The features are a bit old school and outdated. There are new updated for features but the rollouts are pretty slow. I think Impartner should buckle up and make its giant Customer base happy by fast improving.

Michael W.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

Impartner PRM for Channel Partner SUCCESS

Very positive. From initial engagement with the ever patient and considerate [sensitive content hidden] through to the implement roll-out with Clint Young / it was very good. Client was great at rolling with our punches, but keep it structured and communicated in a very easy to understand manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and set up. Love the customisation capability - though need to ensure I am up to speed on educating myself.

Cons:

Nothing, as we are early days into this.

Reasons for choosing Impartner PRM

We could make many tweaks and modifications in functionality internally. It was well priced. It appeared (and is) easy to use and the capability seems endless. In dealing with Clint on the implementation - this gave us a good insight on what we can expect going forward in terms of knowledgeable assistance with new modules and roll-out of this...This gives us a greater feeling of confidence.

Irene P.

Verified reviewer

Pharmaceuticals

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed June 2023

Partner Management in life sciences

Overall experience is good. Our partners don't help sell our product, they are more subcontractors, so it required a lot of customizations. Our CSM [sensitive content hidden] is very helpful in solving questions and any issues we may have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You quickly get a portal for partners that you can roll out and that is easy to use.

Cons:

We can't show the nice graphs we have in Salesforce on business with our partners.

Reasons for choosing Impartner PRM

The onboarding process (journey) of new partners.

Steven N.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

The most adaptable platform, with a fantastic account team!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Impartner provide a robust, engaging and resilient platform. It is completely customisable, modular portal that is tailored to all of our partners needs, from region, user level and route to market. Impartner as well know the value of landing functionality at the right time, so implementation of the platform did not have to be a "big bang" and instead meant we could get everything at peak performance before moving on.Along with the platform itself, our account team is one of the best. [sensitive content hidden] has been instrumental in getting the Portal to where it is today. He has consistently provided best practice approach, walked through what the data is telling us and made sure we were getting the best possible service. Special mention as well to [sensitive content hidden] who was great during our renewal, making sure that we reached the best cost and functionality price that would support our future growth.

Cons:

The only two points of note are that the back end coding for designing web pages is based on quite an old version. The recent introduction of their new front end (PX) will eliminate this once we move to the new version.The other point of note is that development changes / releases can be delayed quite far from the original date, understandable in the world of software development but maybe more realistic timelines may help to manage customers expectations.

Hélène b.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

A nice tool to start with your Channel Management

The ImPartner support team is quite remarkable! Always available, they listen to your needs/issues and are able to technically find quick and valuables solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Impartner is providing its clients with lots trainings, webinars and clients issues that aim to quickly understand the PRM environment and all the business opportunities we may have. ImPartner is a Sales Force partner and as Sales Force users, that facilitates the synchronisation between our CRM and our PRM.The deal management feature is more than great to share business with our partners and enable transparency.

Cons:

Once you need specific developments, you need to spend a lot of time to adapt ImPartner features to your own processes. The ImPartner interface is not really up to date and we do not consider this is a "new generation software" as the design and layout are a bit limited. But it does the job on the main features.We have been one of the 1rst ImPartner client on the locator and there are 'obivous' features that we still don't get after a year of implementation.

Reasons for choosing Impartner PRM

The Sales Force PRM was too "oversized" for the number of partners we are working with. The Impartner PRM was a literal " wow effect ".

Kris F.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Impartner PRM works well for Partner Management

Our CSM (Alex) is awesome. He is very helpful and will search to find answers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The form builders are pretty easy to use and integrate well with Salesforce.

Cons:

Training module has some areas that could be improved. For example, we've had troubles with quizzes getting stuck (just acts like its loading, but doesn't load). We would love to be able to put the modules in a specific order. Right now the first module seen is the one with the most recent update. We would rather have them in a specific order that doesn't change.

Emily M.

Verified reviewer

Computer Software

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Impartner helps differentiate and elevate our partner program

I enjoy Impartner's PRM. Coming from a former software company, where there was little interest or buy-in to invest in a 3rd party PRM, I've been really please at the experience of using it to manage a global network of partners. Instead of being bogged down and wishing all the time that we had a tool to make the work easier - we have it, and it's actually enjoyable solving problems, building new workflows and making new connections that allow are team and our partners to move faster and focus on the customer.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I primarily love that it really is a centralized, self-service, go at your own pace type of portal. It allows our partners to request product licenses, submit leads, add/edit/delete users, manage training, and access important information like marketing assets, pitch decks, collateral and sales plays.

Cons:

I dislike the limitations around reporting, e.g. reporting on number of page visits. I wish certain enhancements like navigation pop ups and chimes for new notifications would get released. I dislike how buggy CRM sync can be at times.

Karen C.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

All the Essentials!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very nice visually for our channel and partner community. Easy UI to navigate and includes the essentials. The CSM support has been great, and our team feels like we can get our questions answered. We have someone to help us navigate the internal Impartner teams.

Cons:

The price model. While I understand that we are not on the newest, modular version, pricing and how additional services/access to features are charged has been ambiguous and unclear. Never know if the cost will be one time or recurring, and the price range can vary wildly. Makes it very difficult to forecast for budgeting purposes.

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