Kommunicate 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kommunicate

4.6

(43)

Pricing

Starting at $100.00 per month

About Kommunicate

Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communications, chatbots, contact management and more. Professionals can create a knowledge base with a customizable interface, allowing clients to quickly resolve queries using an FAQ chatbot and the search functionality.

Key features of Kommunicate include training bot on documents and websites with OpenAI's GPT4 model, WYSIWYG editor, lead collection, push notifications, conversation routing and reporting/analytics. It lets users create custom greeting messages for website visitors, set up quick responses to common queries and manage user access permissions. Additionally, businesses can use pre-defined artificial intelligence (AI)-enabled chatbots to communicate with clients and transition from bots to customer service agents during ongoing conversations.

Kommunicate facilitates integration with various third-party customer relationship management (CRM), chatbot building, content management systems (CMS), and more. The product is available on monthly subscriptions and support is extended via live chat, FAQs, phone, email and documentation.

Kommunicate Screenshots

Kommunicate Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Lite

$100.00

per user, per month

Plan includes:

$20/Mo/Teammate
2 Teammates Included
3 Months Chat History
Amazon Lex Integration
Basic Reports
Basic Support (24/7) Through Email
Basic Team Roles & Permissions
Basic Widget Customization
Bot to Human Hand-off
Conversation Routing Rules

Advanced

$200.00

per user, per month

Plan includes:

1 Year Chat History
$30/Mo/Teammate
Advanced Widget Customization
Advance Kompose Bot Builder
Agile CRM
All Features of Start Plan Plus: 5 Teammates Included
Bot and CSAT Analytics
Chat Transcripts
CSAT Rating
Facebook

Enterprise

Pricing available upon request

Plan includes:

All Channels
All Features of Scale Plan Plus: Unlimited Users Who Interact With Bot/Month
Call
Custom Domain Mapping
Custom Integrations
Custom Team Roles and Permissions
Data in Your Region
Dedicated Account Manager
Knowledge Base
Live Chat

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Kommunicate Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Kommunicate
AI Copilot
AI/Machine Learning
Alerts/Escalation
API
Automated Responses
Automated Routing
Chatbot
Chat Transcript
Code-free Development
CRM
Customer Communication
Customer Database
Customer Support
Customizable Branding
Dashboard
Email Management
For Developers
Generative AI
Geotargeting
Intent Recognition
Knowledge Base Management
Lead Capture
Live Chat
Multi-Language
Natural Language Processing
Offline Form
Performance Metrics
Pre-Configured Bot
Proactive Chat
Queue Management
Real-time Consumer-facing Chat
Reporting/Analytics
Self Service Portal
Social Media Integration
Speech Recognition
Surveys & Feedback
Widgets

Kommunicate Integrations

BigCommerce

PrestaShop

Shopify

Wix

Squarespace

WordPress

See all 21 integrations

Kommunicate User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

26%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.7

Functionality

4.4

Have you used Kommunicate and would like to share your experience with others?

Chidiebere N.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Best chatbot service

Great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Apart from the excellent features that comes packaged with Kommunicate, What i liked most was it's proper documentation making things very clear for people to understand and implement. The customer service was always there through the chatbot on their website and speedy support was provided throughout my learning and implementing it

Cons:

If more features are given to users for free it would be good, but then it's business

Zoltan S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2024

Easy and cheap communication suite.

Ratings Breakdown

Ease of use

Functionality

Pros:

It was so easy to get a simple AI assistant rolling with Kommunicate alongside having staff communicating with clients, we used it for a good while.

Cons:

The customer support was a bit lacking in my opinion but other than that it was perfect.

SIa L.

Verified reviewer

Education Management

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed July 2021

Review after 6 months of use

So far so good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quite a number of features that allows user to customise the user interface.

Cons:

More GUI will help to further reduce development time, instead of depending too much on customised script.

Reasons for choosing Kommunicate

Balance between development time, features and development time.

Reasons for switching to Kommunicate

Less room for customization. Difficult to insert image

Alisha K.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

The best AI chat

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think that Kommunicate is a powerful and versatile customer service solution. It's simple to set up, the user interface is simple, and it provides a plethora of features that assist organizations streamline customer service. Furthermore, Kommunicate is a good value for money and provides exceptional customer service.

Cons:

I didn't like the customer support chatbot option because it was sometimes slow and unresponsive. The user interface might also be modified to make it more user-friendly.

Verified

Reviewer

Internet

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

The best AI chat

The software and the support team works like a charm! They deliver everything we need to run a chat powered by AI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with Google Dialogflow and bot assignement.

Cons:

The reports are simple, but the team help creating what we need, it's not a real cons.

Marlon S.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Best chat Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's possible to customize all you can imagine Software works perfect Support center always resolves your doubts, effectively and quickly (actually the best I've ever tried)

Cons:

Missing whatsapp integration Missing a resseler layer (many customers inside one customer)

Jeff C.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Exactly what we were looking for!

I have been quite impressed with the software. The ability to just drop a few lines of JS in and get a full chat window that has been integrated with our bot exceeded my expectations. I couldn't believe how fast I was able to set this up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of integration with Dialog Flow was great. Customer Support was excellent as well.

Cons:

It wasn't clear that a bot would count as a user of the software. This increased our cost. It wasn't much but it was a surprise.

Rexford A.

Verified reviewer

Computer Software

Self-Employed

Used daily for free trial

Review source

Reviewed October 2019

Don't worry about anything again.Just hit download and follow Kommunicate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use.It makes life in chat bot creating very lovely.And the features and very amazing. You will really enjoy everything like me

Cons:

The trial period is very small.At least they should find a way where those without money can also enjoy the platform like me

Reasons for choosing Kommunicate

Because it comes with many features and is very easy to use.

Victor O.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2019

Excellent tool to integrate dialogflow.

The overall experience is very positive, I would recommend it without hesitation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tools are excellent, the best I've seen, very easy to use. What I liked the most is that the platform is constantly evolving, and most importantly, the support and proactivity service in resolving doubts or queries is very good.

Cons:

Reporting is very poor, an advanced analytics cannot be done, it must be improved.

Reasons for choosing Kommunicate

functionalities and ease of integration with dialogflow.

Verified

Reviewer

Political Organization

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2020

Good product. Good price.