Maple CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Maple CRM

3.3

(3)

Pricing

Starting at $10.00 per month

About Maple CRM

Maple CRM is a cloud-based contact management solution designed for small and midsize businesses. It offers sales and marketing automation, customer support management, document management and analytics.

Maple CRM provides lead generation tools that allow users to capture leads from websites, SMS, emails and ZipDial. Once captured, the leads are automatically passed on to the sales team where the leads can be filtered, classified and assigned to the right salesperson.

The marketing automation functionality of the software allows users to design targeted outreach programs using email campaigns. Marketing staff can select targets for outreach by filtering prospects and send them bulk emails using default templates. The customer support module of the software allows users to manage ticket requests, knowledge base and field support.

Maple CRM is available with per user per month subscription pricing. Support is offered via email and over the phone.

Maple CRM Screenshots

Maple CRM Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

per month

No plan information available

Premium

$15.00

per user, per month

No plan information available

Advanced

$25.00

per user, per month

No plan information available

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Maple CRM Features

Popular features found in Sales Tracking
Activity Dashboard
Appointment Scheduling
Interaction Tracking
Task Management
More features of Maple CRM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Automated Responses
Automated Routing
Calendar Management
Calendar/Reminder System
Calendar Sync
Call Logging
Campaign Management
Change Management
Collaboration Tools
Commenting/Notes
Commission Management
Configurable Workflow
Contact Database
Contact Management
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Deal Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Forecasting
For Insurance Industry
Goal Setting/Tracking
Help Desk Management
Internal Chat Integration
Knowledge Base Management
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Scoring
Macros/Templated Responses
Marketing Automation
Mobile Access
Mobile App
Opportunity Management
Performance Metrics
Pipeline Management
Prioritization
Process/Workflow Automation
Product Catalog
Quotes/Estimates
Referral Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Sales Activity Management
Sales Forecasting
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Search/Filter
Segmentation
Service Level Agreement (SLA) Management
Service Reporting
Social Media Integration
Softphone
Support Ticket Management
Support Ticket Tracking
Task Scheduling
Template Management
Territory Management
Third-Party Integrations
Transfers/Routing
Web-based Deployment
Workflow Management

Maple CRM Integrations

Razorpay

SAP Build

IVR Voice Messaging

Stripe

WhatsApp Business API

See all 9 integrations

Maple CRM User Reviews

Overall Rating

3.3

Ratings Breakdown

33%

Secondary Ratings

Ease of Use

3.3

Value for money

3.7

Customer support

4.0

Functionality

3.7

Have you used Maple CRM and would like to share your experience with others?

Avinash H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Reviewed August 2022

Very user friendly CRM application

The team behind is well verse. Fascinated with the professional approach taken by the team in understanding the requirement, and onboarding our team, the multilayered training given to our team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very easy to use, especially for novice people who are not very familiar with CRM jargons and workflows. Second, the views, filters and data access is not a difficult task at all with Maple.

Cons:

May be it should support seamless integrations with new age business automation applications.

Maho H.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed March 2019

a program that is used as an aid in working with information for buyers and links to databases in ac

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this program does great problems with working with microphones and headphones and very often blocks it

Cons:

is used everyday and very often creates problems

Sumeet P.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

Worst CRM

At the time of buying CRM they committed us that they can customize the CRM according to our requirement but. After paying the amount they refuse to do it. actually they don't have that technical team to do it. Even they don't have to API integration. They ask us to pay extra amount for it. because they need to hire someone to do it. Before opting their services they committed that they will do API integration Pathetic Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing is there in Maple CRM to like it.

Cons:

EverythingIt is not user friendlyVery complicated to work onUnrelated options with our productCant customize as per the requirement

Showing 1 - 3 of 3 Reviews