What are the disadvantages of NetSuite?

Some reviewers mention complexity and issues with the interface. NetSuite is customizable with multiple modular add-ons for different product suites in accounting, commerce, and manufacturing, which could make it feel overwhelming to startups or small businesses.

What is NetSuite best for?

NetSuite is best for companies that want a single solution for accounting, inventory management, order management, and tax capabilities to centralize business operations. It's also scalable, making it a flexible option for fast-growing companies.

How much does NetSuite cost?

NetSuite software costs vary depending on business size, customization, and implementation. Users purchase an annual license for the core platform, optional modules, and number of users. Costs also include a one-time implementation fee, but businesses can scale with add-on modules as needed.

Do accountants use NetSuite?

Yes, accountants and controllers can use NetSuite to increase efficiency, ensure compliance, and reduce risk. Accountants use continuous accounting, simplified workflows, and automated consolidation to improve business performance. NetSuite also offers financial planning, revenue recognition management, and a general ledger.

Is NetSuite easy to learn?

NetSuite was rated highly for ease-of-use and also provides options for hands-on support. If additional help is needed, NetSuite also offers global consulting and implementation support throughout its customer success marketplace. Businesses can hire industry experts for unique solution configurations, data migration, and ERP project management. NetSuite also offers Learning Cloud Support, a NetSuite certification, and advanced customer support.

Updated November 2, 2025 at 10:39 PM

NetSuite 2026: Benefits, Features & Pricing

Written by Giorgia Pisano

Content Associate

Edited by Mehar Luthra

Team Lead, Content

Wondering if NetSuite is right for your organization?

Our Accounting Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

NetSuite

4.2

(1817)

FrontRunner 2026

Pros:

Customization options
Reporting and analytics

Cons:

Customer support
System performance

Pricing

Pricing available upon request

What is NetSuite:

NetSuite is financial reporting software with billing and invoicing, fixed asset management, account reconciliation, and a general ledger. Its cloud-based platform improves financial accuracy and creates detailed financial reports. NetSuite uses AI to automate repetitive tasks and eliminate human error.

Why we like NetSuite:

In the list of Software Advice's best furniture store POS & inventory software of 2025, reviewers rated NetSuite highly for the best customer service. Besides liking the customer support, reviewers also mention that they appreciate the platform's flexibility between core finance functions and more complex actions such as global taxes.

Who should use NetSuite:

63% of Software Advice reviewers who rated NetSuite have 2 to 200 employees, indicating it is used by a range of small and midsize businesses. NetSuite supports a variety of industries, including marketing, consulting, energy, government, manufacturing, professional services, and technology.

NetSuite Screenshots

NetSuite Overview

NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and eCommerce functionalities into a unified platform, helping organizations automate core processes and gain real-time visibility into operational and financial performance. It is designed to cater to multiple industries and business sizes, ranging from startups to large enterprises.

NetSuite embeds AI capabilities across the suite with agents that assist and advise business leaders with new ways to simplify tasks, suggest actions and uncover business insights...

NetSuite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Compare Pricing

Compare pricing across our most frequently recommended Accounting products.

Software options

Starting price*

User rating

Sage 50 Accounting

$124.42 per month

3.88(416 reviews)

211

recommendations

Xledger

$750.00 per month

4.55(11 reviews)

181

recommendations

Yooz

$199.00 per month

4.40(221 reviews)

110

recommendations

Rydoo

€10.00 per month

4.38(197 reviews)

108

recommendations

Striven

$35.00 per month

4.81(126 reviews)

recommendations

*Defined as the price above any available free plan

NetSuite Features

Drawn from insights across 1817 verified reviews, we've outlined NetSuite's best and worst rated features and how they stack up against the average rating.

NetSuite's score

Category average

NetSuite's Best Rated Features

Check Writing

4.75

4.28 category average

Approval Process Control

4.75

4.15 category average

Customizable Templates

4.67

3.85 category average

NetSuite's Worst Rated Features

Dashboard

2.71

4.04 category average

Key Performance Indicators

3.17

3.24 category average

Expense Claims

3.29

3.85 category average

Popular features found in Accounting
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Fund Accounting
Income & Balance Sheet
Multi-Currency
Payroll Management
Project Accounting
Purchase Order Management
Tax Management
More features of NetSuite
1099 Preparation
3PL Management
Access Controls/Permissions
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
ACH Payment Processing
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Agile Methodologies
Aging Tracking
Alerts/Notifications
API
Approval Process Control
Approval Workflow
Asset Lifecycle Management
Audit Management
Audit Trail
Automated Scheduling
Automatic Billing
Availability Management
Backorder Management
Bank Reconciliation
Barcode/Label Management
Barcode Printing
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Benchmarking
Bills of Material
BOM Creation
Budget Management
Built-in Accounting
Business Intelligence
Calendar Management
Calendar/Reminder System
Campaign Management
Capacity Management
Capacity Planning
Case Management
Cash Flow Management
Cash Management
Catalog Management
Channel Management
Chart of Accounts
Check-in/Check-out
Check Processing
Check Writing
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commission Management
Committee Management
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Consolidation/Roll-Up
Contact Database
Contact Management
Contract/License Management
Core Accounting
Cost Management
Cost-to-Completion Tracking
Cost Tracking
CPA Firms
Credit Card Processing
CRM
CRM Integration
Cross Docking
Currency Management
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Statements
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Rules
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Entry
Data Extraction
Data Import/Export
Data Management
Data Security
Data Visualization
Delivery Management
Demand Forecasting
Direct Deposit
Discount Management
Distribution Management
Document Management
Document Storage
Donation Tracking
Donor Management
Drag & Drop
Dues Management
Duplicate Payment Alert
eCommerce Management
EDI
Electronic Funds Transfer
Electronic Payments
Email Management
Email Marketing
Employee Database
Employee Management
Employee Profiles
Employee Scheduling
Enterprise Asset Management
ERP integration
Event Management
Expense Claims
Expense Management
Feedback Management
File Sharing
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
For Accountants
For AEC Industry
For B2B
Forecasting
For Financial Institutions
For Hospitality Industry
For Insurance Industry
For Legal Professionals
For Medical Purposes
For Metal Fabrication
For Nonprofits
For Real Estate
For Restaurants
For Retail
For Small Businesses
For Trucking Industry
Fraud Detection
Fundraising Management
Gantt/Timeline View
General Ledger
Grant Management
HIPAA Compliant
HR Management
Idea Management
Import/Export Management
Integrated Business Operations
Interaction Tracking
Internal Chat Integration
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Investment Management
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
IoT Integration
Issue Management
Item Management
Kanban Board
Key Performance Indicators
Kitting
Knowledge Base Management
Labeling
Labor Forecasting
Lead Generation
Lead Management
Lead Qualification
LME
Loyalty Program
Mail Order
Maintenance Management
Manufacturing Inventory Management
Marketing Automation
Material Requirements Planning
Materials Management
Member Database
Membership Management
Merchandise Management
MES
Milestone Tracking
Mobile Access
Mobile App
Mobile Commerce

NetSuite Integrations

Based on 1817 verified reviews, we've identified products most frequently integrated with NetSuite.

Salesforce Sales Cloud

Integration rated 4.5 from 28 reviews

Tora

IT Service Desk Lead

Used for 1-2 years

Reviewed June 2023

"We integrate NetSuite with other products, including Salesforce and Shopify. It allows us to manage our business processes and customer relationships in one place, streamlining our workflow and saving time and effort. Additionally, integrating with other products allows us to access more data and insights, which helps us make more informed business decisions."

Expensify

Integration rated 4.2 from 18 reviews

Connor

Program Coordinator

Used for more than 2 years

Reviewed May 2022

"Netsuite does a good job pulling the spending data from Expensify and helping us stay organized."

SAP Concur

Integration rated 3.9 from 19 reviews

Joseph

Senior Engineer

Used for more than 2 years

Reviewed May 2023

"As a user, I consider the SAP Concur and NetSuite connection to be very significant and advantageous for my company. The sophisticated financial management elements of NetSuite are combined with the efficient spending management capabilities of SAP Concur with this connection. I can quickly synchronize data across the two platforms thanks to this interface, which guarantees that my spending data is precisely recorded, followed, and reconciled in my financial system. The connection decreases the possibility of mistakes or inconsistencies and removes the need for human data entry. I can easily manage and approve expenditure reports, monitor employee spending, and make sure that rules and laws are followed. I can make wise judgments and maintain control over my business costs thanks to the connection, which also gives me real-time visibility into them."

Docusign

Integration rated 4.8 from 20 reviews

Celigo Integrator.io

Integration rated 3.8 from 19 reviews

Shopify

Integration rated 4.4 from 18 reviews

Microsoft Outlook

Integration rated 4.2 from 17 reviews

BILL Accounts Payable & Receivable

Integration rated 4.5 from 12 reviews

BambooHR

Integration rated 4.3 from 11 reviews

See all 123 integrations

NetSuite Key Sentiments

We analyzed 1817 verified reviews for NetSuite to find out what actual users really think.

Most Positive Sentiments

Features

65% Positive

26% Neutral

9% Negative

The platform offers a broad set of modules that support scalability and evolving business needs. Users appreciate the flexibility to adapt features as operations grow and note that frequent updates keep the system relevant. They also highlight its ability to manage diverse requirements, making it suitable for organizations with complex or expanding processes.

Accounting and financial management

61% Positive

31% Neutral

8% Negative

Businesses rely on NetSuite for accounting and finance tasks such as general ledger, accounts payable and receivable, and tax management. The system’s automation of processes, customizable statements, and real-time visibility help improve accuracy and efficiency. Reviewers emphasize its role in project-level reporting and strategic decision-making.

Ease of use

57% Positive

13% Neutral

30% Negative

The platform becomes intuitive once users learn its navigation, making daily operations and data edits manageable. Users value the onboarding experience and logical flow of information that simplifies tasks. However, some of them report a steep learning curve and challenges in locating features, noting that usability can feel less accessible for non-technical teams.

Least Positive Sentiments

Customer support

44% Positive

23% Neutral

33% Negative

NetSuite’s integrated approach to managing CRM and ERP functions gives businesses a centralized view of operations and customer data. Users appreciate the ability to handle sales, marketing, and service in one solution, fostering collaboration. Still, they frequently mention slow response times, inconsistent support quality, and limited client-focused assistance after implementation.

Reporting

49% Positive

32% Neutral

19% Negative

The system’s reporting tools enable multi-subsidiary financial management, real-time analytics, and custom report creation. Users find these capabilities valuable for decision-making and appreciate flexibility in data analysis. However, they often cite complexity in customizing reports, difficulty locating fields, and limitations in the report builder that affect usability.

NetSuite User Reviews

Overall Rating

4.2

Ratings Breakdown

45%

39%

11%

Secondary Ratings

Ease of Use

3.9

Value for money

3.8

Customer support

3.8

Functionality

4.2

Anna H.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Great accounting system for mid size businesses

Very positive. Netsuite has been the best accounting system I have seen across multiple industry types

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customizable system that fits every business I've worked in. Great for accounting professionals. Very easy to use

Cons:

That you need a administrator to run the system long term Additional licenses are very costly. It would be helpful if they had tiers of licenses Some companies over customize

Reasons for choosing NetSuite

Ease of use of netsuite over alternatives

Reasons for switching to NetSuite

We outgrew quickbooks and it was breaking every month

MUHAMMED R.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Reviewed February 2026

Early-Stage Experience with NetSuite

Our overall experience with NetSuite is positive, though we are still in the initial stage of usage and have not yet adopted it widely across all operations. The system shows strong potential

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it offers as a comprehensive ERP solution. It has helped us streamline and centralize our pharmacy backend finance operations, improving accuracy, visibility, and control over financial processes

Cons:

The main challenge with NetSuite is that the initial implementation and configuration can be complex and time-consuming, especially for first-time users. Additionally, data posting and API integration from the Oracle side can be demanding, requiring careful queue management on the ERP side. In our case, integrating an external ERP with NetSuite required extra configuration and monitoring to ensure smooth data flow.

Reasons for choosing NetSuite

We are still in the pre–go-live stage, and our evaluation included alternatives such as Odoo,and ZOHO which is more cost-effective and suitable for smaller implementations. However, we chose NetSuite based on its scalability, robustness, and strong financial controls, which align better with our long-term business and compliance requirements.

Reasons for switching to NetSuite

to support our growing business requirements and the need for a more scalable, cloud-based ERP solution. NetSuite offers stronger capabilities in financial control, reporting, integration, and compliance

E. D.

Verified reviewer

Security and Investigations

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

Solid ERP but challenging to learn

Previously 2

It can do a lot but it's hard to figure out how to get it to do what you want. Wish they had better documentation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 2

Pros:

Has a lot of flexibility. There are an enormous number of features and possibilities. It is well established so you know you can rely on core GL.

Cons:

There is so much you can do that it is difficult to learn everything. The documentation is terrible and most functionality is additional models they upsell.

Reasons for switching to NetSuite

To scale company and because BOD wanted a to get off of Quickbooks

Juan M.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Reviewed February 2026

Netsuite usage

Great with flexibility to adapt to business needs. Needs improvement in mobile interface but it’s flexibility help the business grow

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accessibility and cloud access across all business units. Ability to restrict access and create workflows with ease

Cons:

Limited access in mobile devices with a Cell phone UI. SCM feels limited to change and need constant developer involvement

Reasons for choosing NetSuite

Scalability and visualization modules to meet business needed

Reasons for switching to NetSuite

Cloud access and realtime connections with external resources

MOHAMMED SYEEDUL HASAN K.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Reviewed February 2026

Nice event

Netsuite is nice solution comparing to other solution in the market. Financial repoting is amazing and warehousemanagment work flow is amazing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Process Flow work smooth, easy to use and less error prone,all the modules work smooth.the reporting system is good.

Cons:

Third party vendors are bad on implementation . Customer support having restriction as premium will get all support for normal support ony critical case support is there

Reasons for switching to NetSuite

Not meeting our requirement and performance issue

Paul Fabian S.

Verified reviewer

Retail

51-200 employees

Used daily for free trial

Reviewed February 2026

From First Impressions to Full Integration: NetSuite Delivers Where It Counts

My initial impression wasn’t great—I found the interface overwhelming and not very intuitive. But after spending time with it and learning the system, I completely changed my mind. NetSuite turned out to be a robust, scalable platform that, once configured properly, streamlined our operations and gave us visibility we didn’t have before. It’s not the easiest software to learn, but the payoff in functionality and integration is absolutely worth the effort.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Powerful ERP software with a strong infrastructure that seamlessly integrates financials, inventory, and order management in one platform. It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows.

Cons:

WMS lacks key features like cubic measurement for warehouse inventory, which made managing box dimensions and storage capacity more manual than expected. This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations.

Reasons for switching to NetSuite

Our previous system, World officer, fell short as the company grew—it couldn’t scale with our expanding inventory, multi-location needs, or complex financial reporting. We needed a unified platform that could keep up with higher order volumes and provide real-time visibility across departments. NetSuite offered the infrastructure and integration we were missing.

Nissam C.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed February 2026

**A Powerful but Complex ERP with High Business Value**

Overall, my experience with NetSuite was positive. It is a powerful ERP system that centralizes finance, operations, and reporting in one platform. It improved visibility and process efficiency, but it can be complex to use at first and requires proper training and support to get the most value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how NetSuite integrates finance, operations, and reporting into one powerful, customizable cloud platform.

Cons:

NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively.

Reasons for switching to NetSuite

Accounting and inventory handling is poor, and reporting not good

Muhammad Asif K.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed February 2026

Fentastic ERP

Its was great experience with Netsuite, learnt a huge range of functions specially in analytics using AI

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like it due to its easy to use features and new advancements and upgrades it brings specially in terms of AI

Cons:

I like alot of functions and easy to use feature of Netsuite however rhe one thing i didnt like is the lagging in terms of performance sometimes.. its frustrating sometimes.

Reasons for switching to NetSuite

We switched for better system for iur finance, CRM and warehouse functions

Ahmad H.

Verified reviewer

Consumer Goods

501-1000 employees

Used daily for less than 2 years

Reviewed February 2026

Very advanced product

Very good Netsuite is one of the best softweres in the market and woth the new release and the connector hope it will be better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Data management and the full details and the new release supporting alot of missing things we where facing before

Cons:

Prices and the customer service if we are on the normal one we will never have enogh answer and its always short

Reasons for choosing NetSuite

I think its more suffisticated and more frindly user

Reasons for switching to NetSuite

It was old and not supporting our requirmnets

Arshad Ali S.

Verified reviewer

Civil Engineering

51-200 employees

Used daily for less than 12 months

Reviewed February 2026

Business Applications Manager

Great learned about new release and e invoice information and new AI related information in new releases

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Release 2026.1 [sensitive content hidden] details overall information with regards to high level points help us for understanding

Cons:

Limited information in certain aspect where we need clarification if it is available online which will be beneficial to client

Reasons for choosing NetSuite

Business functions such as core maintenance modules and project management modules are not available

Reasons for switching to NetSuite

Lack of control and manual entering to have better control

Showing 1 - 10 of 1817 Reviews

See All Reviews

NetSuite FAQs

What are the disadvantages of NetSuite?
Some reviewers mention complexity and issues with the interface. NetSuite is customizable with multiple modular add-ons for different product suites in accounting, commerce, and manufacturing, which could make it feel overwhelming to startups or small businesses.
What is NetSuite best for?
NetSuite is best for companies that want a single solution for accounting, inventory management, order management, and tax capabilities to centralize business operations. It's also scalable, making it a flexible option for fast-growing companies.
How much does NetSuite cost?
NetSuite software costs vary depending on business size, customization, and implementation. Users purchase an annual license for the core platform, optional modules, and number of users. Costs also include a one-time implementation fee, but businesses can scale with add-on modules as needed.
Do accountants use NetSuite?
Yes, accountants and controllers can use NetSuite to increase efficiency, ensure compliance, and reduce risk. Accountants use continuous accounting, simplified workflows, and automated consolidation to improve business performance. NetSuite also offers financial planning, revenue recognition management, and a general ledger.
Is NetSuite easy to learn?
NetSuite was rated highly for ease-of-use and also provides options for hands-on support. If additional help is needed, NetSuite also offers global consulting and implementation support throughout its customer success marketplace. Businesses can hire industry experts for unique solution configurations, data migration, and ERP project management. NetSuite also offers Learning Cloud Support, a NetSuite certification, and advanced customer support.