Ochatbot 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Ochatbot is right for your organization?

Our Conversational AI Platform Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ochatbot

4.8

(8)

Pricing

Starting at $29.00 per month

About Ochatbot

Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support.

This platform utilizes natural language processing and machine learning to facilitate natural conversations with shoppers. It offers a range of features, including order tracking, cart addition, abandoned cart recovery, and round-the-clock customer service. It also provides product suggestions based on customer interactions.

Ochatbot offers analytical tools and reports, providing insights into chatbot conversations and performance. These reports track various metrics to help ecommerce businesses gauge the effectiveness of the chatbot and identify areas for improvement. By harnessing Ochatbot's advanced AI capabilities and its suite of ecommerce features, online retailers have the potential to increase sales, reduce support costs, and foster enduring customer relationships.

Ochatbot Screenshots

Ochatbot Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Scripted Intent-Based AI

$29.00

usage based, per month

No plan information available

Generative AI

$29.00

usage based, per month

No plan information available

Pro and Enterpize

$495.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Ochatbot Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Ochatbot
Abandoned Cart Saver
A/B Testing
Activity Dashboard
Activity Tracking
AI Copilot
AI/Machine Learning
Alerts/Notifications
API
Augmented Analytics
Automated Responses
Automated Routing
Autoresponders
Call Center Management
Canned Responses
Catalog Management
Chat/Messaging
Chat Transcript
Client Portal
Communication Management
Complaint Monitoring
Configurable Workflow
Contextual Guidance
Conversation Intelligence
Conversion Tracking
CRM
Customer Communication
Customer Engagement
Customer Experience Management
Customer Journey Mapping
Customer Service Analytics
Customer Support
Customer Surveys
Customer Touchpoints
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Data Synchronization
Data Visualization
Drag & Drop
eCommerce Management
Email Management
Engagement Tracking
Event Triggered Actions
For Developers
For Sales/Marketing
For Small Businesses
Generative AI
Health Score
Help Desk Management
Interaction Tracking
Inventory Tracking
Knowledge Base Management
Language Detection
Lead Capture
Lead Engagement
Lead Qualification
Loyalty Program
Mobile Access
Mobile Commerce
Monitoring
Multi-Channel Communication
Multi-Location
Multi-Store
Natural Language Processing
Natural Language Search
Negative Feedback Management
Onboarding
Order Management
Order Tracking
Performance Metrics
Proactive Chat
Process/Workflow Automation
Product Catalog
Product Configurator
Promotions Management
Query Suggestions
Real-Time Analytics
Real-time Consumer-facing Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Revenue Tracking
Sales Order Management
Sales Trend Analysis
Search/Filter
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Shipping Management
Shopping Cart
SSL Security
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Template Management
Templates
Text Analysis
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Trend Analysis
Visual Analytics
Website Integration
Website Management
Workflow Management

Ochatbot Integrations

Shopify Plus

WooCommerce

Zapier

WordPress

BigCommerce

Shopify

Ochatbot User Reviews

Overall Rating

4.8

Ratings Breakdown

88%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.8

Functionality

4.9

Have you used Ochatbot and would like to share your experience with others?

Jim K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed February 2020

Great way to maximize revenue

I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger.

Cons:

I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us.

Reasons for choosing Ochatbot

The support from a smaller passionate vendor like oChatbot is much better than larger firms can provide: Feature requests are implemented quickly, and me support interactions have always been with experts in analytics, conversion and chat.

Libby O.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Reviewed March 2020

The Future of Search

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business.

Cons:

At this time they do not have live chat but I read Ometrics is launching it in March 2020.

Verified

Reviewer

Computer Software

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed July 2022

Ochatbot review

Positive experience, Ochatbot integrated into an ecommerce application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication.

Cons:

The webpage design could be better and the price maybe is too high compared to other competitors.

Matt C.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Reviewed February 2020

Charlottes Web

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and implementing new content

Cons:

I think if anything we could improve the UX of the bot but that's most likely on my team for styling

Susan H.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Reviewed February 2020

Ochatbot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks.

Cons:

I find it to meet most all of my needs and objectives.

Justin G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Reviewed February 2020

Easy To Set Up AI Chatbot

Very easy to implement. We had a stagnation of incoming leads with our previous bot. This helped us retain our users at a much higher rate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast Setup For E-Commerce Increased Conversions/Leads Pro-Plan - Great Price & They Handle All The Work More Options Than Other Bots

Cons:

Needs More Customization & Style Options

Reasons for switching to Ochatbot

Price Ease Of Use Increase in KPI

Jeff B.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Reviewed February 2020

Very helpful product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use and works well with our site.

Cons:

I wish we had this product in use much sooner.

james b.

Verified reviewer

Wholesale

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2020

Chatbot Drives Revenues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it serves as a great resource for customers for answering questions and acting as a quick search vehicle. And, it is leading to higher revenues on our site.

Cons:

nothing. we have not had any issues

Showing 1 - 8 of 8 Reviews