OneHash Chat 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OneHash Chat

5.0

(4)

Pricing

Pricing available upon request

About OneHash Chat

OneChat is a powerful customer assistance tool that offers businesses a suite of features that are not available with other customer support software and helps them manage their interactions with customers. Its key features are listed below.

Communication in Real Time
Customer inquiries can be responded to as rapidly as feasible. By utilizing OneChat, you'll be able to stay in touch with your website's visitors and facilitate them with timely assistance.

Increase Interaction
Onboard new customers while re-engaging with current ones with customized communications and email campaigns. Enhance consumer interaction and engagement by sending relevant messages to new customers.

One-Stop Shop for All Your Customer Information
Assemble and store all customer information in a central location for quick and easy access. You can keep track of the progress of queries and follow-ups with prospective leads with proper segmentation.

The Use of Chatbots
Chatbots can automate the process of interacting with new potential customers across a variety of platforms. Using chatbots, you can preemptively attain new leads in order to increase conversions. A chatbot with a clean, easy-to-use UI that...

OneHash Chat Screenshots

OneHash Chat Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Pro

Pricing available upon request

No plan information available

Enterprise

Pricing available upon request

No plan information available

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OneHash Chat Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of OneHash Chat
Activity Tracking
Alerts/Notifications
API
Application Management
Autoresponders
Call Center Management
Canned Responses
Chatbot
Chat/Messaging
Communication Management
Configurable Workflow
Contact Management
Customer Communication
Customer Database
Customer History
Customizable Branding
Customizable Fields
Data Import/Export
Document Storage
Email Management
Event Triggered Actions
Feedback Management
File Sharing
Help Desk Management
Inbox Management
Interaction Tracking
Knowledge Base Management
Live Chat
Mobile App
Proactive Chat
Real-Time Analytics
Real-Time Chat
Real-time Consumer-facing Chat
Real-Time Data
Real-Time Monitoring
Reporting & Statistics
Role-Based Permissions
Search/Filter
Single Sign On
Social Media Integration
SSL Security
Support Ticket Management
Surveys & Feedback
Tagging
Third-Party Integrations
Ticket Management
Transcripts/Chat History
Website Integration
Widgets

OneHash Chat Integrations

Slack

WordPress

Webhook Relay

Messenger

Microsoft Outlook

See all 15 integrations

OneHash Chat User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used OneHash Chat and would like to share your experience with others?

Jao O.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Reviewed August 2024

Streamlined Communication and Enhanced Efficiency

The platform has significantly streamlined our communication processes, both internally and with customers. Its robust automation features and seamless integration with various tools have improved our team's efficiency and customer engagement. While there was a learning curve initially, the flexibility and customization options it offers have allowed us to tailor the platform to our specific needs, making it an indispensable tool for our digital marketing agency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That would be its seamless integration with chatbots and third-party apps. This not only automates routine tasks but also allows for extensive customization to fit our specific needs. The platform’s ability to centralize all our communications in one place while enhancing team collaboration and customer engagement has made a significant positive impact on our operations.

Cons:

Though Onehash has effective advanced customization options, this can be a bit overwhelming at first, especially for those who aren't as tech-savvy (some agents). It takes some time to fully understand and utilize all the features effectively. However, once you get past the learning curve, the benefits far outweigh this initial challenge.

Vladimir R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

Now some clients are no longer lost

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

An excellent tool for installing customer support and service chat on a website. It is easy to track the work of operators. You can connect an artificial intelligence bot for times when operators are not available.

Cons:

There are still some small problems with the translation into Russian in the admin panel, I hope this will be fixed soon, but this does not interfere with the work much.

Reasons for choosing OneHash Chat

I only built one of the most important companies in the world, and sdelka LTD

Inderpreet S.

Verified reviewer

E-Learning

2-10 employees

Used weekly for less than 12 months

Reviewed June 2024

One Hash Chat - Great platform for review

I started using onehash chat since more than 6 months , quite impressive , even used it for my clients , its integration are increasing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chat customer support , integrations , human handover and effectively customer support

Cons:

Its is over good platform , hope to have more integration like intercom

Amy A.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2024

Very useful tool

From purchase to setting it up and using it, it was a really delightful experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most is its ease of use, setting it up was a total breeze, they have a very friendly support team themselves, I faced a small technical problem and the help was almost immediate, it's not a common occurrence but there is no avoiding software bugs.

Cons:

I met no difficulties thus far, very smooth experience.

Vendor Response

Hey, We are glad you loved it.

Replied April 2024

Showing 1 - 4 of 4 Reviews