SAP Sales Cloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SAP Sales Cloud

4.1

(21)

Pricing

Pricing available upon request

About SAP Sales Cloud

SAP Sales Cloud is a sales enablement solution that allows businesses to streamline processes related to forecasting, billing, lead management, contracts, invoicing, commissions and more. Professionals can configure products, gain visibility into real-time sales performance and automate order management processes on a centralized platform.

Using SAP Sales Cloud, administrators can configure role-based access permissions for staff members and automate revenue recognition processes whilst ensuring compliance with the International Financial Reporting Standard (IFRS) 15 and ASC 606 regulations. Managers can handle one-time and usage-based billing/invoicing and front or back-end order fulfillment operations. Additionally, supervisors can score leads, detect outliers and utilize prescriptive analytics to determine sales territories or quotas.

SAP Sales Cloud allows organizations to store contracts in a centralized repository and facilitate integration with Microsoft Outlook. Pricing is available on request and support is extended via phone, live chat, documentation, forum, video tutorials and other online measures.

SAP Sales Cloud Screenshots

SAP Sales Cloud Pricing and Plans

Starting price: $57.00

Free Trial

Free Version

Basic

$57.00

No plan information available

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SAP Sales Cloud Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of SAP Sales Cloud
Access Controls/Permissions
Commission Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Data Import/Export
Data Visualization
Deal Management
Forecasting
Interaction Tracking
Lead Management
Lead Qualification
Performance Management
Pipeline Management
Pipeline Reports
Prioritization
Recommendations
Role-Based Permissions
Sales Automation
Sales Forecasting
Sales Reports
Sales Trend Analysis
Search/Filter
Third-Party Integrations

SAP Sales Cloud Integrations

Microsoft Outlook

SAP Sales Cloud User Reviews

Overall Rating

4.1

Ratings Breakdown

43%

24%

33%

Secondary Ratings

Ease of Use

3.4

Value for money

4.0

Customer support

3.9

Functionality

4.0

Dylan C.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Smarter work with less time executed

Having all the customer data saved allows for better campaign execution, making each customer more satisfied and with more personalized attention where each customer feels more valued and thus happier, making them feel valued by the company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Boost sales growth with more professional strategies by providing more extensive training with more effective knowledge to advisors so that they can achieve more sales in less time. The efficiency of each advisor has improved with smarter sales and better analysis, so that sales processes are faster, smarter and more successful in less time, so that each sale is better planned with more experienced advisors. Less appropriate for people who are not patient with the learning process, which is long but worthwhile.

Cons:

It has a high complexity of use in which it is not easy to learn in hours, it requires days of learning to be able to use all its tools correctly

Sai R.

Verified reviewer

Internet

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Efficient CRM

Experience working with SAP Sales Cloud has been great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SAP Sales Cloud is an effective CRM platform to manage contacts, pipeline! It makes your teams collaborative and increases productivity and ROI

Cons:

SAP Sales Cloud is less dynamic when compared to Salesforce

Reasons for switching to SAP Sales Cloud

Recommendations from partners

Calin H.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed September 2018

A Powerful Tool When It Works

A mix of good, bad and ugly. We're still matching our transactions with payment spreadsheets even after five months of using Callidus for sales payments, and there have been times where we couldn't pay out of Callidus and had to resort to using our manual spreadsheets. When it works it's great, if it doesn't though, then you're pretty much at the mercy of the very poor tech support that Callidus offers. It's really a love/hate relationship.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Callidus gives you a whole lot of flexibility in writing rules on top of rules and setting things up the way you need them to work. When things go smoothly, it works like a dream and you can manage every very complex sales management through the software. The software is able to accommodate even very complex calculations that involve pulling multiple data points into a single calculation, which is impressive.

Cons:

It breaks pretty frequently. We also run the commission version at my company that seems to work without breaking too often, but the sales management portion of the software has a lot of bugs. Tech support is pretty incompetent and difficult to deal with. Even when you are having an issue that could cause a delay in payouts to clients or partners tech support doesn't act with any amount of haste. Trying to get support can be frustrating and discouraging, so as long as things are running well and don't need to call on support then this could be a good option.

Carol C.

Verified reviewer

Restaurants

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed May 2023

SAP Sales Cloud is the best growth tool

SAP's Sales Cloud solution allows us to manage sales efficiently and provide scalable segmentation and targeting with minimal training. I am attracted to the idea of the tool and the ease with which most people can look at contract documents. The application is very easy to use and allows for further integration with other ERP systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is more efficient than the "old" contract procedure that involves printing, signing and writing documents in PDF format, plus you have to pay for it. I enjoy the automated authorization system that has also simplified permissions management and can be deployed in the cloud by multiple cloud service tenants, each of which is a cloud service provider. This is very beneficial for users who do not want to open 3 links for each related CRM application. Instantly, true analytics data can be accessed. What attracts me the most is the many options to manage marketing spend or all marketing tasks with the tool.

Cons:

I think it is difficult to learn at first. While the collaborative writing techniques are used, there is no alternative to identify conflicts easily. I felt this added too many unnecessary steps to the procedure we normally follow as a company.

valerian l.

Verified reviewer

Accounting

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2023

Software that brings success.

Overall I'm very happy with using this software. SAP uses artificial intelligence. It really gives affordable suggestions for making a decision.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SAP Sales Cloud is a very useful software. The interface is intuitive. It helps me maintain relationship with customers. SAP offers analytics that helps me make a right decision.

Cons:

Undoubtedly SAP makes very quality products. But for my region price is a bit high.

Jan V.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Modern Cloud CRM by SAP?

A great step forward for SAP into cloud CRMs. Integration with ERP and other SAP products is made easier, rollout can be done relatively quickly for straightforward use cases. In case of advanced customizations, there are some burdens and limitations to overcome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UI is quite modern compared with older SAP products Customizability and extensibility API and SDK support for advanced use cases Integration with other SAP family products, especially ERP, is somewhat easier

Cons:

UI can be a bit hard to navigate and not as user friendly Technology stack is a bit strange, combining legacy SAP elements with some modern approaches Speed and responsiveness sometimes lags behind modern competitors

Siddhant T.

Verified reviewer

Financial Services

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed February 2023

Evaluation of SAP Sales Cloud

At first dealing with the client information and access the same was difficult, as all work is on paper and to check the particular client information we expected to check the documents and it was exceptionally tedious work. By utilizing SAP Sales cloud, it lessen the time and representative work productivity likewise increment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sales cloud gives us a complete arrangement of instruments, administrations, and applications to with dealing with our client connections. It gives us the capacity to rapidly and effectively track client collaborations and guarantee that client request are taken care of actually and productively.

Cons:

The primary downsides of Sales Cloud is its intricacy. It tends to be hard to explore and see every one of the elements and apparatuses accessible, especially for those new to the framework. Also, the expense related with utilizing the framework can be restrictive for certain associations.

Tarun K.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

CLM review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Collaborative Lifecycle Management series of tools - CCM, RM and QM are great for managing the complete software development lifecyle.

Cons:

There is nothing in the tool that can be marked as least likeable.

Verified

Reviewer

Computer Software

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2018

Great tool to grow business

Number of customers increased.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It continuous help to increase business sale with efficiency. We can communicte with our customers even they lives in different region or culture.

Cons:

I always trust on this as it has been increasing my business sale, but i would like if anyone can improve its loading time.

Kimberly M.

Used other for less than 2 years

Review source

Reviewed May 2017

CLM is limited by its editor that does not utilize MS Word, but improvements are being made.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Integrates with Salesforce and DocuSign -Standard contracts and their associated workflows are preloaded in the tool saving time - Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for collaborative redlining -Manages contract renewals -Features a standard clause library

Cons:

-CLM does not utilize MS Word and there are some feature limitations with the editor used -While collaborative redlining is in use, there is no solution to easily identify possible conflicts -A Word plugin is required to incorporate offline redlines back into the CLM workflow -Dashboard and Reports need improvements such as filtering capabilities and the ability to report on who is assigned the contract in a parallel approval -Administrative functions should have more built-in efficiencies to help very large customers with many standard contracts make updates more easily

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