OpenText Communications 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

OpenText Communications

5.0

(2)

Pricing

Pricing available upon request

About OpenText Communications

OpenText Exstream is a cloud-based customer communications management platform that helps businesses securely connect information ecosystems to increase data discovery and analytics capabilities while also reducing risk. It provides a complete set of enterprise applications and learning services to address issues such as business growth through increased speed and scale, improved marketing response rates, and greater customer service responsiveness via real-time collaboration.

OpenText Communications Screenshots

OpenText Communications Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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OpenText Communications Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of OpenText Communications
Communication Management
Content Management
Customer History
Customizable Branding
Customizable Templates
Personalization
Real-Time Analytics
Reporting/Analytics
Reporting & Statistics
Template Management
Third-Party Integrations

OpenText Communications User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Have you used OpenText Communications and would like to share your experience with others?

Pradeep B.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Very powerful CCM tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very efficient and portable for developing and customizing templates.

Cons:

Licensing is bit confusing if you have a lot of users

Megha P.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

Bills design made easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Developing pages and letters using pre defined templates are easy. Easy to test the changes and validation is simple. Using this on daily basis for bills and letter designs. Component cloning and using is good way to reduce effort Excellent customer support

Cons:

Have to map control file to test in development which is bit time taking. UI rendering is bit slow, sometimes feel it’s never going to open the component

Showing 1 - 2 of 2 Reviews