KSL Suite 2026: Benefits, Features & Pricing
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Wondering if KSL Suite is right for your organization?
Our Customer Communications Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at €17,600.00 per year
About KSL Suite
KSL Suite is a centralized software for generating personalized documents, emails, and messages for B2C communication. It covers all CCM and Document Output Management needs.
KSL Suite can generate high-volume document batches, and on-demand and interactive communication:
- Highly personalized documents with dynamic nested tables, data-driven graphs, barcodes and QR-Code/Datamatrix
- Automatic processes with generation, bundling/sorting/splitting, archival and distribution
- Scheduler and process supervision
- Multichannel distribution: email, external customer web site and archival software, printers, SMS gateway...
- On-demand document and email generation with or without interactive personalization, from an external application
KSL Suite also provide:
- A powerful design studio for creating simple and very complex templates
- A web app for managing content, style sheets, and documents
- Web service, Java, C/C++ API for launching automated processes and for displaying interactive documents
- A scheduler for automating document processes
- User directory integration and SSO
- A certified Salesforce connector to help designer to create personalized documents, and to manage conte...
KSL Suite Screenshots

KSL Suite Pricing and Plans
KSL Suite - On premise
€33,600.00
Plan includes:
- Production of personalized documents in batch and on-demand
KSL Suite - SaaS
€17,600.00
Plan includes:
- Production of personalized documents in batch and on-demand

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KSL Suite Features
- Popular features found in Customer Communications ManagementBatch CommunicationsChat/MessagingCustomer DatabaseInteraction TrackingMulti-Channel Communication
- More features of KSL SuiteAccess Controls/PermissionsActivity TrackingAlerts/NotificationsAnnotationsAPIApproval Process ControlAudit ManagementAudit TrailAutomatic FormattingClient PortalCollaboration ToolsCompliance ManagementCompliance TrackingConfigurable WorkflowContact ManagementContent LibraryContent ManagementContract DraftingCRMCustomizable BrandingCustomizable FieldsCustomizable ReportsCustomizable TemplatesData ExtractionData Import/ExportDigital SignatureDocument AutomationDocument ManagementDocument ReviewDocument StorageDrag & DropElectronic SignatureEmail ManagementFull Text SearchGovernment ContractsInteractive ContentMulti-LanguageOn-Demand CommunicationsPersonalizationPre-built TemplatesProposal GenerationRenewal ManagementReporting/AnalyticsReporting & StatisticsRFP ManagementSell Side (Customers)SMS MessagingSpecialty ContractsTeam CollaborationTemplate ManagementTemplatesThird-Party IntegrationsVersion ControlWorkflow Management
KSL Suite User Reviews
Overall Rating
4.2
Ratings Breakdown
5
33%
4
50%
3
17%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.0
Value for money
4.3
Customer support
5.0
Functionality
4.7
Have you used KSL Suite and would like to share your experience with others?
Sylvain M.
Verified reviewer
Renewables & Environment
10000+ employees
Used monthly for less than 12 months
Reviewed May 2024
Outil d'aide à la rédaction performant et personnalisable
4
Outil complet et fonctionnel permettant de rationaliser nos méthodes de travail et de mieux gérer notre base documentaire et son évolution centralisée.
Ratings Breakdown
Read More
Pascal B.
Verified reviewer
Utilities
501-1000 employees
Used daily for more than 2 years
Reviewed May 2024
Solution collaborative
4
C'est un produit qui correspond totalement à nos besoins en terme de courrier à la demande. Les utilisateurs sont totalement autonome sur le conception.
Ratings Breakdown
Read More
Christophe B.
Verified reviewer
Insurance
501-1000 employees
Used daily for more than 2 years
Reviewed May 2024
Retour d'expérience
4
Nous avons commencé avec un solution pour repondre a un besoin courrier, puis nous avons intégré le mail et maintenant nous avons une application de construction facilité et sans code
Ratings Breakdown
Reasons for switching to KSL Suite
besoin d'une solution évolutive et exploitable avec notre SI
Read More
Pierre M.
Verified reviewer
Banking
501-1000 employees
Used weekly for less than 12 months
Reviewed April 2024
KSL Suite - Gestion éditique poussée
5
Nous utilisons l'application pour paramétrer nos documents afin que les utilisateurs puissent les sortir dans une application tierce (Salesforce). Nous les paramétrons selon une maquette donnée par l'équipe Marketing et nous l'intégrons dans les outils KSL Suite. Ils est alors possible de sortir les documents via plein de biais : automatique, manuelle, via envoi email + invocable action, par ws,... Puis nous hébergeons les documents dans une GED si besoin.
Ratings Breakdown
Reasons for choosing KSL Suite
C'est un outil que nous avions dans le groupe et qui après démo et POC répondait à tous nos besoins.
Reasons for switching to KSL Suite
C'est un outil qui nous avions dans le groupe et qui répondait à tous nos besoins
Read More
Emmanuel J.
Verified reviewer
Insurance
501-1000 employees
Used weekly for less than 2 years
Reviewed April 2024
Outils puissant dans la personnalisation
5
Ratings Breakdown
Reasons for choosing KSL Suite
Les possibilités de personnalisations L'intégration avec Salesforce
Read More
Régis N.
Verified reviewer
Insurance
1001-5000 employees
Used daily for less than 2 years
Reviewed May 2024
Editique Vilavi
3
Ratings Breakdown
Reasons for choosing KSL Suite
Pour le prix, la qualité de la collaboration avec les équipes naelan.
Reasons for switching to KSL Suite
Nous sommes dans un processus de changement de nos vieux outils.
Read More
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