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KSL Suite

Overview

KSL Suite 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

KSL Suite
KSL Suite
4.2
(6)

Pricing

Starting at €17,600.00 per year

About KSL Suite

KSL Suite is a centralized software for generating personalized documents, emails, and messages for B2C communication. It covers all CCM and Document Output Management needs.

KSL Suite can generate high-volume document batches, and on-demand and interactive communication:

  • Highly personalized documents with dynamic nested tables, data-driven graphs, barcodes and QR-Code/Datamatrix
  • Automatic processes with generation, bundling/sorting/splitting, archival and distribution
  • Scheduler and process supervision
  • Multichannel distribution: email, external customer web site and archival software, printers, SMS gateway...
  • On-demand document and email generation with or without interactive personalization, from an external application

KSL Suite also provide:

  • A powerful design studio for creating simple and very complex templates
  • A web app for managing content, style sheets, and documents
  • Web service, Java, C/C++ API for launching automated processes and for displaying interactive documents
  • A scheduler for automating document processes
  • User directory integration and SSO
  • A certified Salesforce connector to help designer to create personalized documents, and to manage conte...
nt - Web Service APIs and standalone web applications - Command line to launch processes remotely KSL Suite is provided on-premises and in SaaS.

KSL Suite Screenshots

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KSL Suite Pricing and Plans

Starting price: €17,600.00 per year
Free Trial
Free Version

KSL Suite - On premise

33,600.00

flat rate, one time

Plan includes:

  • Production of personalized documents in batch and on-demand

KSL Suite - SaaS

17,600.00

flat rate, per year

Plan includes:

  • Production of personalized documents in batch and on-demand
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KSL Suite Features

  • Popular features found in Customer Communications Management
    Batch Communications
    Chat/Messaging
    Customer Database
    Interaction Tracking
    Multi-Channel Communication
  • More features of KSL Suite
    Access Controls/Permissions
    Activity Tracking
    Alerts/Notifications
    Annotations
    API
    Approval Process Control
    Audit Management
    Audit Trail
    Automatic Formatting
    Client Portal
    Collaboration Tools
    Compliance Management
    Compliance Tracking
    Configurable Workflow
    Contact Management
    Content Library
    Content Management
    Contract Drafting
    CRM
    Customizable Branding
    Customizable Fields
    Customizable Reports
    Customizable Templates
    Data Extraction
    Data Import/Export
    Digital Signature
    Document Automation
    Document Management
    Document Review
    Document Storage
    Drag & Drop
    Electronic Signature
    Email Management
    Full Text Search
    Government Contracts
    Interactive Content
    Multi-Language
    On-Demand Communications
    Personalization
    Pre-built Templates
    Proposal Generation
    Renewal Management
    Reporting/Analytics
    Reporting & Statistics
    RFP Management
    Sell Side (Customers)
    SMS Messaging
    Specialty Contracts
    Team Collaboration
    Template Management
    Templates
    Third-Party Integrations
    Version Control
    Workflow Management

KSL Suite User Reviews

Overall Rating

4.2

Ratings Breakdown

5

33%

4

50%

3

17%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

4.3

Customer support

5.0

Functionality

4.7

Have you used KSL Suite and would like to share your experience with others?

SM

Sylvain M.

Verified reviewer

Renewables & Environment

10000+ employees

Used monthly for less than 12 months

Reviewed May 2024

Outil d'aide à la rédaction performant et personnalisable

4

Outil complet et fonctionnel permettant de rationaliser nos méthodes de travail et de mieux gérer notre base documentaire et son évolution centralisée.

Ratings Breakdown

5
Ease of use
5
Customer support
5
Functionality
icon
Pros:
Outil complet de production documentaire sur nos appels d'offre; régulièrement mis à jour et bénéficiant d'une équipe support réactive basée en France.
Cons:
Nécessite d'adapter nos méthodes et habitudes à ce nouvel outil. Quelques fonctionnalités encore en déploiement mais rythme de mis à jour très soutenu.

Read More

PB

Pascal B.

Verified reviewer

Utilities

501-1000 employees

Used daily for more than 2 years

Reviewed May 2024

Solution collaborative

4

C'est un produit qui correspond totalement à nos besoins en terme de courrier à la demande. Les utilisateurs sont totalement autonome sur le conception.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Il est simple de partager des travaux en cours et de les faire valider par le métier
Cons:
Il se souhaitable de revoir la gestion des habilitations

Read More

CB

Christophe B.

Verified reviewer

Insurance

501-1000 employees

Used daily for more than 2 years

Reviewed May 2024

Retour d'expérience

4

Nous avons commencé avec un solution pour repondre a un besoin courrier, puis nous avons intégré le mail et maintenant nous avons une application de construction facilité et sans code

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
Les fonctionnalités qui s'intègrent facilement a l'existant La possibilité de personnaliser les documents en fonction de nos clients
Cons:
trop d'applications a ouvrir pour pouvoir gérer l'adminstration, le contenu, la mise en forme...

Reasons for switching to KSL Suite

besoin d'une solution évolutive et exploitable avec notre SI

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PM

Pierre M.

Verified reviewer

Banking

501-1000 employees

Used weekly for less than 12 months

Reviewed April 2024

KSL Suite - Gestion éditique poussée

5

Nous utilisons l'application pour paramétrer nos documents afin que les utilisateurs puissent les sortir dans une application tierce (Salesforce). Nous les paramétrons selon une maquette donnée par l'équipe Marketing et nous l'intégrons dans les outils KSL Suite. Ils est alors possible de sortir les documents via plein de biais : automatique, manuelle, via envoi email + invocable action, par ws,... Puis nous hébergeons les documents dans une GED si besoin.

Ratings Breakdown

4
Ease of use
5
Customer support
5
Functionality
icon
Pros:
Fonctionnalités avancées de personnalisations Fonctionnalités avancées de paramétrages Multiplicité des modes d'extraction/compilations Gestion des logs
Cons:
Il n'y a pas vraiment d'inconvénient à utiliser la solution. Ce qu'on souhaite faire est permis par la solution.

Reasons for choosing KSL Suite

C'est un outil que nous avions dans le groupe et qui après démo et POC répondait à tous nos besoins.

Reasons for switching to KSL Suite

C'est un outil qui nous avions dans le groupe et qui répondait à tous nos besoins

Read More

EJ

Emmanuel J.

Verified reviewer

Insurance

501-1000 employees

Used weekly for less than 2 years

Reviewed April 2024

Outils puissant dans la personnalisation

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Possibilité de produire des documents de qualité et très personnalisés (modularité, interactivité avec l'utilisateur) de manière rapide. La gestion des référentiel est pratique et permet une gestion simplifiée des textes, images, polices, couleurs... Le support est très réactif et compétent pour toutes les questions que nous avons eu pendant ces 2 dernières années.
Cons:
Pour la conception des templates de documents, les personnalisations étant nombreuses, l'interface du studio de création est assez complexe à prendre en main.

Reasons for choosing KSL Suite

Les possibilités de personnalisations L'intégration avec Salesforce

Read More

RN

Régis N.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 2 years

Reviewed May 2024

Editique Vilavi

3

Ratings Breakdown

3
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Conception des documents Test Mise en production
Cons:
Lenteurs et plantages de ksl studio Pas de versionnning (utilisation de git)

Reasons for choosing KSL Suite

Pour le prix, la qualité de la collaboration avec les équipes naelan.

Reasons for switching to KSL Suite

Nous sommes dans un processus de changement de nos vieux outils.

Read More

Showing 1 - 6 of 6 Reviews

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