Statuspage 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Statuspage

4.4

(16)

Pricing

Starting at $29.00 per month

About Statuspage

Statuspage is a site status communication solution that helps SaaS businesses with communicating site and systems status updates during incidents, outages, or maintenance windows. The main features of Statuspage include incident communication and notification, templates for status updates, and automation options to keep the page up-to-date as the situation unfolds.

Statuspage Screenshots

Statuspage Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Hobby

$29.00

flat rate, per month

Plan includes:

250 Subscribers

Startup

$99.00

flat rate, per month

Plan includes:

1000 Subscribers

Business

$399.00

flat rate, per month

Plan includes:

5000 Subscribers

Enterprise

$1,499.00

flat rate, per month

Plan includes:

25000 Subscribers

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Statuspage Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Statuspage
Alerts/Escalation
Alerts/Notifications
API
Collaboration Tools
Customizable Branding
Data Import/Export
Email Management
File Sharing
Incident Management
Monitoring
Performance Monitoring
Real-Time Chat
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Single Sign On
SMS Messaging
Status Tracking
Template Management
Third-Party Integrations
Uptime Reporting

Statuspage Integrations

Splunk On-Call

JIRA Service Management

xMatters

Pingdom

Slack

PagerDuty

See all 8 integrations

Statuspage User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

44%

Secondary Ratings

Ease of Use

4.7

Value for money

4.1

Customer support

4.6

Functionality

4.4

Have you used Statuspage and would like to share your experience with others?

Verified

Reviewer

Computer Software

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed May 2022

Clear updates for users and easy access in Atlassian

Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We've been able to grant access to Statuspage to multiple managers in our organization. While we don't work around the clock, there is always someone who can post about incidents and update as more information is available. After a short while, the 'templates' made the more common incidents take only seconds to write up.

Cons:

The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use.

Reasons for choosing Statuspage

At the time it was the best pricing/feature combination for our then small company. When acquired by Atlassian, it was good to keep another service under one vendor.

Verified

Reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

The Standard in Status Pages

Statuspage allows us to always have a means of communicating with our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available.

Cons:

I'm always surprised that there's no monitoring built into the product.

Reasons for choosing Statuspage

Freshstatus is still lagging behind Status Page in terms of some functionality.

Navaneeth K.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Webfork Statuspage Review

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the way it handles alerts and incidents.

Cons:

There is no option in the free one to add a custom domain.

Verified

Reviewer

Computer Software

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed November 2024

So far so good

So far so good with StatusPage - need to use it more often

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy a lower ticket volume with StatusPage

Cons:

Off the top of my head, there isnt much I dislike about it I just dont use it as much as I should

Christie B.

Verified reviewer

Religious Institutions

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed May 2024

A good solution for statuspages

Ratings Breakdown

Ease of use

Functionality

Pros:

Atlassian Statuspage offers a free plan which helps businesses get up and running quickly without needing to be billed. Users can sign up for updates to know when our services are under maintenance.

Cons:

The intergrations with other services is awesome, but I wish it supported more without needing an external API.

James H.

Verified reviewer

Newspapers

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2019

Streamlined communications from IT to Stakeholders in the most efficient way possible.

Overall it's changed the way we work as an IT department. It's this kind of disruptive innovation that we need in today's sprawling organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation. We really do spend less time managing the emails to all and sundry which allows us to concentrate fully on the task at hand. We also appreciate the regular additions by the Development team in terms of integrations and new features. The API provides us with the flexibility to combine Statuspage with our QA & Monitoring teams, and being able to toggle the status of our components in an automated manner is a huge benefit. The support team are always friendly, helpful and professional. We've never had a problem that they couldn't fix. If only all suppliers could be like this...

Cons:

Just the fact that we didn't hear about it sooner.

Reasons for choosing Statuspage

Integration to other Atlassian Products, namely Jira Service Desk.

José T.

Verified reviewer

Transportation/ Trucking/ Railroad

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

A System Status in our fingertips

I would like to be contacted by Statuspage in order to check the possibility to colaborate in new businesses. Thank you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a clean, and clear, solution. Very easy to implement. Added value for an IT department. Once that we use Statuspage as a service, their output information can be analised and audited with confidence.

Cons:

From whom that was responsible for in house equivalent software implementation, is a bit strange to loose the control of a so important software. Nevertheless there is noting to deslike it.

Brett H.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2019

Statuspage Gets you the Status

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to send email and sms notifications.

Cons:

I don't like the ways that it uses components, but that may be more that we want it to do things that it doesn't do.

Verified

Reviewer

Internet

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed April 2019

easy to keep customers abreast of outages

Useful tool for maintaining customer satisfaction and setting expectations.

Ratings Breakdown

Ease of use

Functionality

Pros:

customer notification tool for service outages, able to post, distribute, and update planned and emergency outages.

Cons:

Sometimes searching for an older status post can be difficult; the one you want doesn't always come up easily.

Verified

Reviewer

Computer Software

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed May 2021

Great for providing snapshot of system status

Statuspage has been a big help for the engineering teams to be able to provide insights into the status of system features and services.

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to configure and set up and the documentation was readily available and easy to follow. We chose this because of the integrations with other Atlassian products. Being able to provide end-users and support departments insight into uptime and system health is a must-have.

Cons:

Nothing so far. We are in the early stages of the implementation and rollout and I can't think of any issues with the process or features that we are left wanting.

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