CFN Insight 2026: Benefits, Features & Pricing
Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Wondering if CFN Insight is right for your organization?
Our Customer Experience Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $99.00 per month
About CFN Insight
CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the progress of goals via scorecards and export generated cards in PDF format.
CFN Insight allows enterprises to collect information from various customer surveys and share them with colleagues or internal/external stakeholders, improving collaboration across the organization. Managers can assess several factors such as revenue, margins or churn/retention rates to generate analytical reports and gain insights into potential financial outcomes. Additionally, it lets users back up and store critical data in the system for future reference.
CFN Insight enables businesses to create journey maps using predefined templates. Pricing is available on request and support is extended via phone and an inquiry form.
CFN Insight Screenshots

CFN Insight Pricing and Plans
Basic
$99.00
No plan information available

Confused about pricing? We've got you covered.
Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
CFN Insight Features
- Popular features found in Customer ExperienceCustomer SegmentationCustomizable FieldsCustomizable TemplatesDashboardData VisualizationEngagement TrackingNegative Feedback ManagementReal-Time NotificationsReporting/AnalyticsSurvey/Poll Management
- More features of CFN InsightAction ManagementBehavioral AnalyticsCollaboration ToolsCommunication ManagementConversion TrackingCustomer DatabaseCustomer EngagementCustomer Experience ManagementCustomer HistoryCustomer Journey MappingCustomer ManagementCustomer ProfilesCustomer TouchpointsData Import/ExportFeedback ManagementHealth ScoreMulti-Channel Data CollectionPersonalizationPredictive AnalyticsReal-Time ReportingReporting & StatisticsSentiment AnalysisText AnalysisTrend AnalysisUsage Tracking/AnalyticsVisual Analytics
CFN Insight User Reviews
Overall Rating
3.5
Ratings Breakdown
5
0%
4
50%
3
50%
2
0%
1
0%
Secondary Ratings
Ease of Use
3.5
Value for money
3.5
Customer support
5.0
Functionality
3.0
Have you used CFN Insight and would like to share your experience with others?
Nare Junior S.
Verified reviewer
Computer Software
11-50 employees
Used daily for less than 12 months
Review sourceReviewed April 2021
At last a client venture planning arrangement
4
I lead venture planning practices for some organizations. Until I found out about CFN Understanding, I needed to utilize essential projects like MS Word or different projects to electronically record the last guides. Presently I can make the guides electronically and surrender it to the customer for progressing checking and refreshing.
Ratings Breakdown
Read More
Abias G.
Verified reviewer
Graphic Design
Self-Employed
Used daily for more than 2 years
Review sourceReviewed March 2020
quite inteligent, faster and so easy to access
3
we are trying to solve efficiency in business the quicker they solve problems the better
Ratings Breakdown
Read More
Popular CFN Insight Alternatives
CFN Insight
Ratings Breakdown
- 3.50Ease of use
- 3.50Value for money
- 5.0Customer support
- 3.0Functionality
Pricing
Starting at $99.00 per month
Ratings Breakdown
- 4.16Ease of use
- 4.38Value for money
- 4.81Customer support
- 4.32Functionality
Pricing
Starting at $15000.00 per year
Ratings Breakdown
- 4.36Ease of use
- 4.50Value for money
- 4.90Customer support
- 4.64Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.54Ease of use
- 4.40Value for money
- 4.37Customer support
- 4.30Functionality
Pricing
Starting at $19.00 per month
Ratings Breakdown
- 4.64Ease of use
- 4.58Value for money
- 4.69Customer support
- 4.59Functionality
Pricing
Starting at $39.00 per month
Other Top Recommended Customer Experience Software

Stuck Between Options?
Our experts can help you compare CFN Insight with other top options, so you can find the best fit for your needs.







