1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Customer Experience Software

/

CFN Insight

Overview

CFN Insight 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if CFN Insight is right for your organization?

Our Customer Experience Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

CFN Insight
CFN Insight
3.5
(2)

Pricing

Starting at $99.00 per month

About CFN Insight

CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the progress of goals via scorecards and export generated cards in PDF format.

CFN Insight allows enterprises to collect information from various customer surveys and share them with colleagues or internal/external stakeholders, improving collaboration across the organization. Managers can assess several factors such as revenue, margins or churn/retention rates to generate analytical reports and gain insights into potential financial outcomes. Additionally, it lets users back up and store critical data in the system for future reference.

CFN Insight enables businesses to create journey maps using predefined templates. Pricing is available on request and support is extended via phone and an inquiry form.

CFN Insight Screenshots

0
0
1
2

CFN Insight Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Basic

$99.00

per feature, per month

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    CFN Insight Features

    • Popular features found in Customer Experience
      Customer Segmentation
      Customizable Fields
      Customizable Templates
      Dashboard
      Data Visualization
      Engagement Tracking
      Negative Feedback Management
      Real-Time Notifications
      Reporting/Analytics
      Survey/Poll Management
    • More features of CFN Insight
      Action Management
      Behavioral Analytics
      Collaboration Tools
      Communication Management
      Conversion Tracking
      Customer Database
      Customer Engagement
      Customer Experience Management
      Customer History
      Customer Journey Mapping
      Customer Management
      Customer Profiles
      Customer Touchpoints
      Data Import/Export
      Feedback Management
      Health Score
      Multi-Channel Data Collection
      Personalization
      Predictive Analytics
      Real-Time Reporting
      Reporting & Statistics
      Sentiment Analysis
      Text Analysis
      Trend Analysis
      Usage Tracking/Analytics
      Visual Analytics

    CFN Insight User Reviews

    Overall Rating

    3.5

    Ratings Breakdown

    5

    0%

    4

    50%

    3

    50%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    3.5

    Value for money

    3.5

    Customer support

    5.0

    Functionality

    3.0

    Have you used CFN Insight and would like to share your experience with others?

    NS

    Nare Junior S.

    Verified reviewer

    Computer Software

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2021

    At last a client venture planning arrangement

    4

    I lead venture planning practices for some organizations. Until I found out about CFN Understanding, I needed to utilize essential projects like MS Word or different projects to electronically record the last guides. Presently I can make the guides electronically and surrender it to the customer for progressing checking and refreshing.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Since this SaaS arrangement is worked for venture planning, it impeccably meets every one of my requirements for assisting my customers with making and keep up their touch focuses. Organizations frequently have many touch focuses, yet CFN Bits of knowledge can zero in the organization on the touch focuses that bring about the best return. CFN Bits of knowledge gives my customers an approach to constantly refresh their guides, run reports, interface contact focuses to measurements, center around snapshots of truth, address problem areas, allocate proprietors, and substantially more.
    Cons:
    I'd appreciate a feature of editing in full screen.

    Read More

    AG

    Abias G.

    Verified reviewer

    Graphic Design

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed March 2020

    quite inteligent, faster and so easy to access

    3

    we are trying to solve efficiency in business the quicker they solve problems the better

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    5
    Customer support
    2
    Functionality
    icon
    Pros:
    quiet easy and demonstrate how modern technology works
    Cons:
    they need to be improved with time so that it makes our work easier and more faster

    Read More

    Showing 1 - 2 of 2 Reviews

    Popular CFN Insight Alternatives

    Main Product
    CFN Insight

    CFN Insight

    3.5
    (2)

    Ratings Breakdown

    • 3.50Ease of use
    • 3.50Value for money
    • 5.0Customer support
    • 3.0Functionality

    Pricing

    Starting at $99.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.16Ease of use
    • 4.38Value for money
    • 4.81Customer support
    • 4.32Functionality

    Pricing

    Starting at $15000.00 per year

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.36Ease of use
    • 4.50Value for money
    • 4.90Customer support
    • 4.64Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.54Ease of use
    • 4.40Value for money
    • 4.37Customer support
    • 4.30Functionality

    Pricing

    Starting at $19.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.64Ease of use
    • 4.58Value for money
    • 4.69Customer support
    • 4.59Functionality

    Pricing

    Starting at $39.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.57Ease of use
    • 4.65Value for money
    • 4.70Customer support
    • 4.57Functionality

    Pricing

    Starting at $15.00 per month

    Get Price

    Other Top Recommended Customer Experience Software

    Zendesk Suite
    Zendesk Suite

    4.4 (4065)

    Recently recommended 3 times

    HappyOrNot
    HappyOrNot

    4.9 (18)

    Recently recommended 1 times

    SurveyMonkey
    SurveyMonkey

    4.6 (10385)

    Recently recommended 0 times

    Zoho CRM
    Zoho CRM

    4.3 (6954)

    Recently recommended 0 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare CFN Insight with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice