1 million+ businesses helped. Get advice
  • Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Get Free Advice
Home

/

Live Chat Software

/

Chaty

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview

Chaty 2026: Benefits, Features & Pricing

Wondering if Chaty is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Chaty
Chaty
5.0
(40)

Pricing

Starting at $9.00 per month

About Chaty

Chaty helps businesses interact with customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams, LinkedIn, and more.

Team can make improvements to the customer's experience by using insights and feedback shared by your customers in a direct chat. Users can set triggers and targeting rules for chat widgets based on specific pages, dates, times, exit intent, or page scroll.

Chaty Screenshots

0
0
1
2
3
4
5

Chaty Pricing and Plans

Starting price: $9.00 per month
Free Trial
Free Version

Free

$0.00

flat rate, per month

Plan includes:

  • Up to 500 visitors per month
  • Unlimited Widgets
  • Widget Customization

Basic

$9.00

flat rate, per month

Plan includes:

  • Up to 10k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Pro

$25.00

flat rate, per month

Plan includes:

  • Up to 50k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Growth

$49.00

flat rate, per month

Plan includes:

  • Up to 150k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Growth 300K

$89.00

flat rate, per month

Plan includes:

  • Up to 300k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS

Growth 500K

$129.00

flat rate, per month

Plan includes:

  • Up to 500k visitors per month
  • Unlimited widgets
  • Widget Customization
  • Google Analytics
  • Custom CSS
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Chaty Features

  • Popular features found in Live Chat
    Autoresponders
    Canned Responses
    Chat/Messaging
    File Sharing
    Mobile Access
    Multi-Channel Communication
    Real-Time Notifications
    Support Ticket Management
    Third-Party Integrations
    Transcripts/Chat History
    Transfers/Routing
  • More features of Chaty
    Activity Dashboard
    Customer Engagement
    Customizable Branding
    Geotargeting
    Interaction Tracking
    Monitoring
    Offline Form
    Real-Time Analytics
    Real-time Consumer-facing Chat
    Real-Time Monitoring
    Reporting/Analytics
    Reporting & Statistics
    Search/Filter
    Usage Tracking/Analytics
    Widgets

Chaty Integrations

LinkedIn Jobs
LinkedIn Jobs
Messenger
Messenger
Telegram
Telegram
Viber
Viber
Discord
Discord
WhatsApp
WhatsApp

See all 41 integrations

Chaty User Reviews

Overall Rating

5.0

Ratings Breakdown

5

98%

4

3%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.8

Functionality

4.8

Have you used Chaty and would like to share your experience with others?

Berkin's profile

Berkin B.

Verified reviewer

Transportation/ Trucking/ Railroad

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2022

Easy to implement chatbot

5

Overall this really makes it easy for prospective association members to stay in touch with us on their and our favourite channels.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The product was very easy to implement in our Wix-based website solution, with no coding necessary at all. It works very well right out the box and doesn't impact our website loading speed in any way.
Cons:
Every site visit counts towards the free tier 500 limit, with no option in the free tier to limit the geographic reach - meaning our chatbot is even loaded outside our city, which we don't really need. We're probably going to end up going with with the Basic tier just for that.

Reasons for choosing Chaty

Better implementation

Read More

JS

Jacquie S.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

A great plugin to add functionality to e-commerce site

5

Its a fun plugin to work with, responsive and quick support. Easy to use and guidance from the support crew.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to install and set up. I love the fact that every area is fully customizeable. Quick test to ensure forms & emails are all recorded on the dashboard. You can have different 'Chaty Channels' running on different product & category pages.
Cons:
on original installation i received an error whilst testing. I reported the error and received a bug fix with hours.

Read More

CB

Cherriana B.

Verified reviewer

Food & Beverages

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2023

Great Widget

5

Great widget I’d highly recommend to a family or friend to try them out

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love most about Chaty is that it’s very convenient for my customers to interact with me if they need instant help with an order
Cons:
There is nothing wrong with chaty I haven’t had any issues with them

Read More

DA

Daryl A.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Chaty helps your conversation into convertible clients.

4

I have been using Chaty for about 2 years now. I was introduced to it at a WordPress Meetup Plugin potluck. I have recommended it to several clients that I have developed websites for.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
The ease of set up and the functionality out of the box
Cons:
Some of the paid features or upgrade should have been included in the basic features.

Read More

CR

Christine R.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2025

Great product that nobody really know about

5

Good product experience and friendly but non-existent technical support. Maybe let OpenAi answer your technical questions

Ratings Breakdown

5
Ease of use
4
Value for money
1
Customer support
3
Functionality
icon
Pros:
Easy to install and it looks great on my websites. Is this app integration an insider secret? As if it wasn’t for Duda I would never have discovered you. Product is extremely intuitive but
Cons:
Cannot add to subdomains and customer support didn’t really understand my question Therefore never really got the answer

Reasons for switching to Chaty

Ease of use.

Read More

LN

Liam N.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2024

Simple app, works well

5

Overall experience has been positive and customer service has been prompt

Ratings Breakdown

3
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It works and it's fairly easy to set up and use
Cons:
It's not immediately obvious how to make simple changes

Read More

AK

Ahmet K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for free trial

Review source

Reviewed April 2025

Best chat widget

5

great a friend recommend.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Best product even on the free package i was really satisfied a friend recommend and i'm really satisfied with the service.
Cons:
nothing it is perfect for whatsapp and all other widgets. easy to setup and get started. a friend recommended.

Read More

TR

Tamsin R.

Verified reviewer

Cosmetics

Self-Employed

Used weekly for free trial

Review source

Reviewed February 2025

Great app install it and give it a go!

5

Its been really good, Gal was really helpful with any questions I had and got back to me so quickly too!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
the way potential clients can ask a question at any time of the day or night and I can pick up the query in the morning.
Cons:
I didn't have any issues - Nothing really.

Read More

MM

Masha M.

Verified reviewer

Architecture & Planning

Self-Employed

Used monthly for free trial

Review source

Reviewed June 2025

Flexible, easy to use setup for floating WhatsApp icon

5

Overall very good experience. It does what it should do. Also the support team was very fast and helpful.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Flexible, easy to use setup for floating WhatsApp icon and other contact settings. Immediate impact on the site with no need to republish.
Cons:
It takes some time to save widgets. This line requires longer text than I can give, so let's say that this is also a bit of inconvenience.

Read More

AC

Angela C.

Verified reviewer

Sports

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Great user experience added to our website!

5

When initially setting up, the tech support answered all my questions very fast.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Chatway was Easy to setup, ability to set hours available vs not and the notifications are all great.
Cons:
I don't have any dislikes at this time.

Read More

Showing 1 - 10 of 40 Reviews
Load More Reviews

Popular Chaty Alternatives

Main Product
Chaty

Chaty

5.0
(40)

Ratings Breakdown

  • 4.90Ease of use
  • 4.89Value for money
  • 4.82Customer support
  • 4.83Functionality

Pricing

Starting at $9.00 per month

Get Price
Alternative Product
WhatsApp

WhatsApp

4.7
(16242)

Ratings Breakdown

  • 4.78Ease of use
  • 4.73Value for money
  • 4.30Customer support
  • 4.55Functionality

Pricing

Available upon request

Get Price
See Full Comparison
Alternative Product
Slack

Slack

4.7
(23990)

Ratings Breakdown

  • 4.61Ease of use
  • 4.55Value for money
  • 4.43Customer support
  • 4.56Functionality

Pricing

Starting at $8.75 per month

Get Price
Alternative Product
LiveAgent

LiveAgent

4.7
(1747)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price
Alternative Product
Text Request

Text Request

4.6
(1193)

Ratings Breakdown

  • 4.58Ease of use
  • 4.57Value for money
  • 4.66Customer support
  • 4.47Functionality

Pricing

Starting at $59.00 per month

Get Price
Alternative Product
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price

Other Top Recommended Live Chat Software

Velaro
Velaro

3.9 (9)

Recently recommended 4 times

LiveHelpNow
LiveHelpNow

4.6 (72)

Recently recommended 3 times

Comm100
Comm100

4.7 (107)

Recently recommended 2 times

yellow.ai
yellow.ai

4.5 (37)

Recently recommended 2 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Chaty with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice