yoummday 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

yoummday

4.7

(3)

Pricing

Starting at $0.11 per month

About yoummday

yoummday is a comprehensive outsourcing software solution that combines workforce recruitment, training, scheduling, and management with a CX marketplace. It is used by over 60 international companies (including Fortune 500 and DAX-listed organizations) to care for their customers. yoummday is modular software solution that allows companies to instantly recruit a scalable CX workforce from over 8,500 vetted and verified multilingual freelancers.

Choose from two delivery models:

Self-Service: Recruit and manage your own CX team
Managed Service: Use yoummday's experienced operations personnel to recruit and manage your CX team

yoummday's USPs include:

World Class Freelance CX Talent:

Fully vetted and verified
Native-level proficiency in 40+ languages
Low churn for consistent support
Searchable marketplace to target CX talent with the ideal skills and experience

Global Talent Pool

Select freelancers based on location and budget
Hire CX freelancers without labour market restrictions
Access 40+ languages at a native level
Source from multiple geographies for seamless business continuity
Freelancers are available 24/7 for ‘follow-the-sun’ operations
Onshore, n...

yoummday Screenshots

yoummday Pricing and Plans

Starting price: $0.11 per month

Free Trial

Free Version

Basic

$0.11

usage based, per month

No plan information available

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yoummday Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of yoummday
Activity Dashboard
Activity Tracking
Alerts/Escalation
Analytics
API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Reporting
Call Tracking
Call Transfer
Campaign Management
Chat/Messaging
Computer Telephony Integration
Data Security
Generative AI
Inbound Call Center
Interaction Tracking
Manual Dialer
Monitoring
Multi-Channel Communication
Outbound Call Center
Performance Management
Predictive Analytics
Predictive Dialer
Progressive Dialer
Quality Management
Sentiment Analysis
Third-Party Integrations
Voice Mail
Voice Recognition
Workflow Management
Workforce Management

yoummday Integrations

QuickBooks Online

QuickBooks Desktop

yoummday User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

5.0

Customer support

5.0

Functionality

4.0

Have you used yoummday and would like to share your experience with others?

Hannah R.

Verified reviewer

Renewables & Environment

201-500 employees

Used daily for more than 2 years

Reviewed July 2024

Simple Plattform mit großartigen Talenten

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Am besten an Yoummday gefällt mir die riesige Auswahl an motivierten Talents und wie einfach es ist, auch kurzfristig Agents darüber einzustellen.

Cons:

Ich finde die Plattform an und für sich hat noch viele Ecken, die man verbessern könnte - teilweise ist es noch etwas umständlich und Informationen sind nicht immer auf einen Blick ersichtlich.

Emre S.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used monthly for less than 2 years

Reviewed July 2024

Tolles Tool mit angenehmer UX

Wir haben yoummday als Tool genutzt um Leads für unsere Recruiting Plattform zu generieren. Nachdem wir uns passende Talents im Pool ausgesucht, diese gebrieft und geschult haben konnten wir bereits in wenigen Tagen viele Leads generieren. Durch die stetige Kontrolle und das stetige optimieren konnten wir Talents langfristig an uns binden die unsere Sales Pipeline stetig gefüllt haben.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Die Möglichkeit im Talentpool passende Talents zu suchen und diese zu kontaktieren.

Cons:

Das Feedback bzw. die hohen Erwartungen einiger Talents.

Johannes G.

Verified reviewer

Renewables & Environment