iDentalSoft 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

iDentalSoft

4.6

(61)

Pricing

Pricing available upon request

About iDentalSoft

iDentalSoft is an all-in-one, cloud-based dental practice management solution designed for practices of all sizes and specialties. With over 15 years of industry expertise and adoption by more than 2,300 dentists, it combines proven reliability with forward-looking innovation. Practices choose iDentalSoft for its flexible pricing, HIPAA-compliant design, mobile-friendly interface, and unmatched customer service, including unlimited 1-on-1 training and support.

Who It's For:
For dental practices seeking a secure, modern solution that covers end-to-end workflows in one platform. Adapting to the needs of any practice:

Startups prioritizing affordable software
Multi-location groups requiring centralized oversight
Specialty practices looking for charting and treatment planning tools tailored to unique workflows.

Key Benefits:

Clinical Efficiency:

Boost treatment acceptance through clear case presentation tools, historical overlays, and flexible payment options.
Save time on charting with interactive perio and restorative charts, 3D odontogram visualization, customizable templates, and auto-codes.
Improve diagnostic accuracy with AI-assisted tools, one-click image enh...

iDentalSoft Screenshots

iDentalSoft Pricing and Plans

Starting price: $250.00

Free Trial

Free Version

Basic

$250.00

No plan information available

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iDentalSoft Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of iDentalSoft
2D Drawing
3D Imaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Annotations
API
Appointment Management
Automated Scheduling
Automatic Backup
Availability Management
Billing & Invoicing
Booking Management
Calibration Management
Communication Management
Comparison View
Customer Database
Customer History
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Dental Practice Management
Document Imaging
Document Management
Document Storage
Document Templates
Drag & Drop
Electronic Payments
Email Reminders
EMR/EHR
For Dental Practices
Hands-Free Charting
Image Analysis
Image Enhancement
Inventory Management
Multi-Location
Orthodontic Charting
Patient Communications
Patient Management
Patient Portal
Periodontal Charting
Progress Notes
Progress Tracking
Records Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
Scheduled/Automated Reports
Scheduling
Self Service Portal
SMS Messaging
SSL Security
Task Scheduling
Third-Party Integrations
User Management
Video Support
Voice Capture
Web Forms

iDentalSoft User Reviews

Overall Rating

4.6

Ratings Breakdown

79%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.8

Functionality

4.4

Matthew B.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Great support and software

The absolute best thing about iDentalSoft is their support. I have never worked with a support team that is so responsive. For example, we lost our cloud server connection and emailed support for IDS, the connection was back in about 3 minutes. That is always the case! Additionally, we have asked for specific modification for our practice, and they are responsive to add them into our updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iDental Soft is easy to use since the navigation is intuitive. It is not an overly complicated system, so it's been easy to train. It offers all the features of a dental management software that we need. We have been very happy with iDentalSoft

Cons:

iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.

Reasons for choosing iDentalSoft

Their ability to customize the software to our unique needs.

Reasons for switching to iDentalSoft

We needed development of special features in their dental software, and iDentalSoft was able to do that for us. We also wanted the benefits of a cloud based system.

Courtney P.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

This product is a game changer!

We converted our office from analog to Digital and decided on iDentalSoft. The user friendly interface captures and displays all necessary information without over complicating things. As our staff has grown, team members have come up to speed so quickly and have nothing but amazing things to say about using this product! Our front office is much more efficient with scheduling, billing, collecting payments and has made our office run like a well oiled machine. We can't say enough great things about iDentalSoft, it's a no brainer for your practice!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the user friendly interface, the menus are intuitive to use and it has made our front office and back office much more efficient.

Cons:

When attempting to set up custom schedules for providers / rooms / chairs it was not as straightforward as we would have liked. We were able to figure out but it seemed "clunky"

Reasons for choosing iDentalSoft

Waaaaay to expensive and too many features that we didn't need and much harder to navigate without lengthy training.

Reasons for switching to iDentalSoft

PBS was an antiquated system that did not provide most of the features we needed on a daily basis.

Cammielle B.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Not Impressed

We don't like the software package. The transfer of info from QSI to Idental was awful. There were thousands of $ of balance transfers, and conversion default messages. We still (2 yrs.) don't have our logo on forms like we were promised. We can't reprint (or even see) the original ADA claim forms. It feels like a thrown software package that was not planned. It's obvious the folks writing it don't work in the field. I would not recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is cloud based, and easy to follow along screens. It is very easy to track lab cases and manage patient xrays. Built in texting and auto emails/texting.

Cons:

It's impossible to get accurate accounting reports. You can't close out a month or year. We can't create our own discount/adjustment codes. No way to put pop up alerts.

Vendor Response

Standard practice is to migrate patient's balance as Balance Transfer. For Logo on form, there is available Form Merge (fill and sign via tablet) and eClaim can also be printed into ADA form, We will have Support follow up with office.

Replied May 2019

John D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

Review of iDentalSoft

Overall, iDentalSoft has improved both efficiency and patient experience in our office. I highly recommend it to any dental practice looking for a reliable, modern, and user-friendly practice management solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We recently started using iDentalSoft, and the experience has been excellent. The platform is intuitive, fast, and cloud-based, which makes accessing patient records and managing the practice much easier from anywhere. The dashboard is well organized, and features like scheduling, treatment planning, and billing are seamless to use.

Cons:

While iDentalSoft is a solid practice management tool, there are a few downsides. Some features can feel overwhelming for new users, and it takes time to fully learn the system.

Reasons for switching to iDentalSoft

Its getting expensive due to the IT and there is multiple issue.

Edward R.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Best cloud software so far

Great experience, very helpful customer service no waiting time to someone to answer , easy remote access.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy integration, seamless conversion ( from Care stack , dentrix and eaglesoft

Cons:

Insurance Predetermination, not a way to enter the pre D per procedure code

Reasons for choosing iDentalSoft

Pricing and customer service

Reasons for switching to iDentalSoft

Easy integration cloud base software liability of in office server

Jeremy P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Great product. The support is amazing.

Great. There is always a learning curve with a new system. We had great instruction how to get started. We also had and continue to have amazing daily support. This is the reason that I chose Identalsoft and the company has exceeded my expectations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is well designed. The support and the support staff is amazing. If I have a question during the day about the software, I can pick up the phone and get the help I need. Other companies have required that I buy a package and have an instructor. I could not get the answers I needed immediately.

Cons:

Our office is happy with the software. Overall it has been a very positive experience.

Reasons for choosing iDentalSoft

Curve at the time did not offer texting from inside the program. All text messages are saved. The other company also did not offer unlimited support. I would have to buy additional hours of instruction after the initial training.

Reasons for switching to iDentalSoft

I wanted a cloud based software that I could use anywhere. I also wanted unlimited support. My old software company offered 24 hours of initial free training. We had to use them in 3 hour segments. We never really learned the software. . Identalsoft support is always available and the support staff is helpful, knowlegeable and kind. We have learned the use identalsoft in a very short time.

Jarrod C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Best cloud-based dental practice management system out there

Our overall experience with iDentalSoft has been amazing. Great software and great support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, intuitive, training, support, customization.

Cons:

No integration with google calendar. Some items that we need are not customizable at this time.

Reasons for choosing iDentalSoft

Ease of use, most features, and better integrations of features without nickel and diming customers for features.

Reasons for switching to iDentalSoft

To be on a cloud-based practice management system, decrease fees for IT and servers and licenses.

Earl M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Best purchase we have ever made.

Identasoft makes staff training a breeze. They are simply greats!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is great!! I love it. It is realitive easy to use, set-up and access pt information on the go. I simply love the software. The support is outstanding!! Never had an issue they could not solve and they are constantly making improvements. Extremely responsive.

Cons:

Not much to improve and every time I may have an issue, they come up with the solution. The only improvement I can come up with is that they could have more verificaition capabilites with Medicaid/Medicare insurance companies. But, that is a very minor issue. I find this software an excellent buy.

Reasons for choosing iDentalSoft

The identasoft was more attractive. The marketing team and support team were seamless and everything was just smoother. The price was good and they just seem more on top of their game.

Reasons for switching to iDentalSoft

Identasoft cloud based software and business model was simply better.

DANIEL A.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

IDENTAL SOFT REVIEW

EVERYTHING ELSE IS PRETTY MUCH FLUID, THE CHARTING CAN DEFINITELY IMPROVE, TOO MANY STEPS TO CHART, IT MAKES IT SLOW

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IT HAS MADE OUR PRACTICE MANAGEMENT EASIER

Cons:

THE BILLING DOESNT GO TO THER DIRECT PORTAL OF THE INSURANCE COMPANIES, IT GOES THROUGH A CLEARINGHOUSE, INSTEAD OF BEING PAID IN 2-3 DAYS WE WOULG GET PAID IN 21-30 DAYS IF I PUT BILLING THROUGH THE CLEARINGHOUSE, THIS A BIG NEGATIVE FOR ME, WHICH IF ADDRESSED IT CAN BE FIXED THEREFORE OUR PRACTICE CAN GET PAID IN A TIMELY AND EFFICIENT MANNER BOT HAVE THE MONEY OUT THERE ON A 21-30 DAY FLOAT, PLEASE FIX THIS AND YOU HAVE THE BEST SOFTGWARE ON THE MARKET (*_*)

Reasons for choosing iDentalSoft

LIKED THE GRAPHICS BETTER, MORE APPEALING, OPTICAL FRIENDLY COLORS THANK YOU FOR YOUR WONDERFUL SOFTWARE

Diana W.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 12 months

Review source

Reviewed October 2019

IDentalSoft

The overall experience is been really good. The support team is always available and willing to help on any issues. The convenience of cloud-based software that allows team member to work in the software from multiple offices. There are also so many other features available in the software that other cloud based software do not have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The software was highly customize to the program's needs. 2. All forms are available in the software 3. Many features available that are not available in other software 4. Excellent customer service 5. They were the only company who could do a full migration of all clinical notes, x-rays, documents etc. 6.Cloud based software

Cons:

Adjustment on x-rays mounts- problem was fixed with identalsoft support team

Reasons for choosing iDentalSoft

1. Dentrix Ascend did not offer the customize reporting feature that was need it for the program. 2. Cloud base software. 3. Dentrix Ascend customer service was not responsive.

Reasons for switching to iDentalSoft

1. Customize reporting feature 2. Customize software for program needs 3. Cloud based program 4. Excellent customer service

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