e-automate Software

e-automate Software

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About e-automate

E-automate is a subscription-based enterprise resource planning (ERP) solution, available on-premise or in the cloud, that integrates accounting, contract and inventory management, purchasing, sales and service. The software is ideal for small and midsize businesses that sell, service, and support technology products and serialized equipment. E-automate enables users to convert quotes to orders with a single click, automate invoice generation, manage payables and receivables, and centralize inventory management in one easy-to-use tool. The system also offers robust out-of-the-box reporting that offers high-level financial statements as well as the ability to drill down to see profitability at the contract, customer, and equipment level. Other key features incl...
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e-automate User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

3

Customer support

3

Functionality

3.5

Showing 5 reviews

JESSICA

Company size: 2-10 employees

Industry: Business Supplies and Equipment

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Easy to use and navigate

All in all I like eAuto and believe it serves its purpose within a business

Pros

I like that there are multiple functions you can use within one program from Shipping to invoicing and inventory.

Cons

Occasionally I do run into errors if I dispatch a tech, they arrive at the customers only for the customer to not be there so then I will undispatch them....But upon trying to dispatch them back out to the same call later in the day, I end up getting an error to which I have to delete the tech from the invoice so it shows no tech is dispatched.

Muhammad Ibrahim

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

April 2019

Great product for Startup's

With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us. Would recommend this to any new startup to keep track of their system.

Pros

The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored.

Cons

Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended

Todd

Company size: 2-10 employees

Industry: Computer Hardware

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

November 2020

Small Companies Beware

We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver.

Pros

There is very little I can express about what I like about this software.

Cons

Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it.

Reasons for choosing e-automate

Urgent need during the pandemic, recommendation.

Farhan

Company size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

May 2019

E-Automate as an ERP Software

The overall experience has been good. The software keeps everything in place for us to go back and forth and review.

Pros

The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices.

Cons

The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools.

Carrie

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

January 2021

Small Business Beware

Pros

The software is very industry specific which is good.

Cons

Accounting firm did not like the software at all. When the business had to close we are still expected to pay for support each month since the support is an annual fee. Ridiculous. Plus we cannot get into the software for accounting purposes. If your a business that is struggling keep all of this in mind.