OctopusPro 2026: Benefits, Features & Pricing

It is in line with our interests; it has enabled us to reach a wider audience, reach the target audience through campaigns, follow up with clients, and grow our profitable business. With all we require from a CRM and more, Pipedrive has done incredibly well in my company, and we have seen a rise in income since we implemented it.

OctopusPro enables everyone in your organization to participate, streamlining the entire workflow. With reliable cloud hosting and 24/7 support, we’ve improved client satisfaction and cut admin costs significantly.

I joined Octopus Pro earlier this year as I believed its features would suit my business needs. As a small business, cost was a concern, but I was promised adequate onboarding training and support. Initially, I received help from a friendly and helpful support person. Once agreeing to sign on, I was handed over to another support member ([sensitive content hidden]). He lacked professionalism and knowledge. When I asked to work with the original support person again, I was told they didn't exist and [sensitive content hidden] was the only one on the team. This felt strange and of course, created trust issues. Unhappy with the support, I canceled my trial on time but was still charged. Octopus acknowledged their mistake and offered a refund plus a 'premium onboarding service,' but the support remained unclear and disappointing. There were also billing errors, including a $5000 overcharge, causing financial strain on paying our employees. I picked up on this mistake and was eventually refunded, however, ongoing issues led to continued charges for a more expensive plan than agreed upon. I reached out to the [sensitive content hidden]for help but received no response. After persisting, (despite initially being told that [sensitive content hidden] was the only member available), I was later assigned a new team member and offered more services to keep me on, which I declined, asking for a refund instead, which was denied. Overall, while Octopus Pro offers flexibility in scheduling and payments, its customer support lacks compassion, clarity, and integrity, significantly affecting my small business's growth. Our most recent issue is a charge for this month of $300 AUD, despite cancelling last month. Awaiting a response and not feeling very positive about the experience. Strongly recommend using a different platform.

Great for streamlining field operations, but could use minor UI improvements.

This is assisting us in streamlining processes and cutting down on redundant data entering, which lowers errors.

OctopusPro is a cloud-based service management software with all the features and tools you need to manage and grow your business.

In the construction industry, we are replacing their paperwork process with FSM. For the construction check, those developers would fill out a ton of paperwork and take a ton of photos before returning to the office. You would then need to arrange and classify that documentation. Just organizing those paper files takes a lot of effort and money. They save a great deal of time and simplify the process by using FSM, allowing the developers to concentrate on their work!

Octopuspro has been of great help in our Industry, and specifically our company.

Priority based workorder assignment, real time crew availability check and work order assignment features made this product unique.

OctopusPro offers many features and integrations which Customer Support have been quick to help us out with when needed.