Repair-CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Repair-CRM

4.9

(21)

Pricing

Starting at $19.00 per month

About Repair-CRM

Repair-CRM simplifies work order management for small service teams that want power without the bloat.
Create, dispatch, and track jobs in real-time — all while syncing seamlessly with QuickBooks Online.
Our platform is designed for HVAC, plumbing, electrical, and repair contractors who want to stay organized without paying enterprise prices.
Manage photos, signatures, invoices, and customer updates in one clean dashboard that’s built for mobile use.

✅ QuickBooks Online sync for instant invoicing
✅ Real-time technician tracking and time logs
✅ Automated “On My Way” customer messages
✅ Job photos, estimates, and asset tracking

No setup, no contracts — just $89/month for 5 users. Try Repair-CRM free for 14 days and see why more small teams are switching from Jobber and Housecall Pro.

Repair-CRM Screenshots

Repair-CRM Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Starter 1 user

$19.00

flat rate, per month

No plan information available

Grow Plan 2-5 users

$89.00

flat rate, per month

No plan information available

Pro Plan 6-10 users

$119.00

flat rate, per month

No plan information available

Pro+ Plan for 11-20 users

$179.00

flat rate, per month

No plan information available

Pro Enterprise Plan for 21-50 users

$299.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

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Repair-CRM Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Repair-CRM
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Scheduling
Barcode/Ticket Scanning
Client Portal
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Dispatch Management
Drag & Drop
Email Management
Equipment Maintenance
Equipment Tracking
For Handyman Industry
For Plumbing Industry
Historical Reporting
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile App
Mobile Signature Capture
Online Booking
Preventive Maintenance
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Resource Allocation
Route Optimization
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Time Tracking
Work History
Work Order Creation
Work Order Management

Repair-CRM Integrations

QuickBooks Online Advanced

QuickBooks Online

Google Calendar

Zapier

Repair-CRM User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

10%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

4.9

Functionality

5.0

Have you used Repair-CRM and would like to share your experience with others?

Csarnai R.

Verified reviewer

Mechanical or Industrial Engineering

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Easy to use with our Zebra barcode terminal

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Cons:

Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Vendor Response

Thank you Robert, we are glad you like it!

Replied June 2019

Marilee B.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Repair-CRM is an asset to any service department

Repair-CRM is quickly transforming our small service department. We are becoming more efficient, better at invoicing, and more organized.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is outstanding. Every question or concern has been addressed quickly and satisfactorily.

Cons:

I would like to be able to customize the integration with Quickbooks. For example, download only customers and not vendors.

Reasons for choosing Repair-CRM

Easy of use, mobile phone app access, cost effective, excellent customer service.

Vendor Response

Thank you very much!

Replied January 2025

Verified

Reviewer

Real Estate

5001-10000 employees

Used monthly for less than 2 years

Review source

Reviewed May 2021

Overall Effective

Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.

Ratings Breakdown

Ease of use

Functionality

Pros:

Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.

Cons:

The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.

Timothy G.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2024

User Review on Repair CRM

Excellent . Affordable, Easy to use, reliable and excellent support from the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues

Cons:

A lower tier pricing for users with more than one but less than five

Reasons for choosing Repair-CRM

It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online.

Reasons for switching to Repair-CRM

Affordability and responsiveness to issues and customer access

Vendor Response

Thank you Timothy! Happy to help!

Replied February 2024

Markus G.

Verified reviewer

Sports

1001-5000 employees

Used daily for less than 12 months

Reviewed March 2025

clear, simple and easy

The software has significantly simplified the device repair process. All processes could be mapped and the technicians also like to use the software. Even the support is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is simple and very easy to use. It is clear and concise.

Cons:

There are no negative points. We are completely satisfied.

Vendor Response

Thank you Markus!

Replied March 2025

Alicia B.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Great Start up program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flow of job entry to dispatching to field notes being supplied with photos.

Cons:

Asset tagging needs some adjustment. We are currently in the process of correcting this.

Reasons for choosing Repair-CRM

Cost was more affordable for a new company and start up.

Vendor Response

Thank you for your feedback and suggestions!

Replied June 2024

Roland L.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Customizable solution for forklift servicing, with great support

The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Asset management for the forklifts was critical for us with Customer Management. Also the customization of the templates to match our previous company Branding. Our overall efficiency grew with25% overall, thanks to the digital work orders.

Cons:

Invoicing needed a few things to iron out to our needs, but overall the team did a great job.

Reasons for choosing Repair-CRM

We used paperwork previously and multiple invoicing and planner softwares, including Excel.

Vendor Response

Thank you very much Roland!

Replied July 2023

Ruth F.

Verified reviewer

Maritime

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Repair-CRM being used in a marine engine and industrial repair facility.

Excellent!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful.

Cons:

I don't know what I like least, they have been able to help me get what I needed out of the software so far.

Reasons for choosing Repair-CRM

because of the simplicity, Repair-CRM had like zero learning curve. Basically we were able to implement and go.

Vendor Response

Thank you Ruth!

Replied July 2023

Raymond M.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2023

Simplicity

Responsiveness, ability to work thru and help with any issues, and the ability communicate what they can and are not able to do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity and ease of use between modules.

Cons:

At this point, I don't have anything least that I don't like.

Reasons for choosing Repair-CRM

Communication with the company, and the ability to do work arounds for my company. Most other companies, have their set product or the complication of their product that was overwhelming.

Reasons for switching to Repair-CRM

Needed a system that would allow me to grow, but not be overwhelming. To many systems have either to much or complicated.

Vendor Response

Thank you very much!

Replied July 2023

Norbert E.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

Faster dispatching, with less phone calls

Our repair shop has a huge advantage with Repair-CRM and going digital. We don't need to call each other for clarifying my notes and to go back and forth with the clients when he will be at the address. Gamechanger!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everthing quicker and more easily. Also my techs can read my notes now

Cons:

Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is

Vendor Response

That is exactly what our software is built for! We also learned a lot from you guys.

Replied January 2023

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