SAP Field Service Management 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

SAP Field Service Management

3.5

(2)

Pricing

Pricing available upon request

About SAP Field Service Management

SAP Field Service Management helps businesses capture, organize, and share field service data in real time. It provides a single view of field service activities and enables teams to manage customer relationships, provide service scheduling and routing, optimize your service delivery process, and more.

Managers can create work orders, assign them to employees, and track progress toward completion. It also facilitates communication between technicians and customers and lets supervisors track assets through their entire lifecycle via maintenance alerts.

SAP Field Service Management Screenshots

SAP Field Service Management Pricing and Plans

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Free Version

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SAP Field Service Management Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of SAP Field Service Management
Appointment Scheduling
Automated Scheduling
Availability Management
Dispatch Management
Employee Management
Employee Scheduling
Inventory Tracking
Location Tracking
Multi-Location
Order Management
Real-time Scheduling
Reporting & Statistics
Route Optimization
Scheduling
Task Scheduling
Third-Party Integrations
Work Order Management

SAP Field Service Management User Reviews

Overall Rating

3.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Have you used SAP Field Service Management and would like to share your experience with others?

Giacomo M.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

I Like the Accuracy of SAP Field Service Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SAP Field Service Management has impressive payroll and scheduling features that meet our expectations. The customer support team of SAP Field Service Management is impressive.

Cons:

I have zero dislikes for SAP Field Service Management. The capabilities of SAP Field Service Management are amazing.

Arial N.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

SAP is complicated.