Service365 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Service365 is right for your organization?

Our Enterprise Resource Planning Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Service365

4.0

(3)

Pricing

Pricing available upon request

About Service365

Service365 is a comprehensive cloud-based ERP solution that streamlines field service processes with robust customer management, accounting, dispatching, and work order capabilities. Service365 connects your field services teams with QuickBooks Accounting.

With Service365, businesses can manage customer communications, schedule follow-ups, centralize contact information all in one place. Administrators can easily plan resources time for work orders, while managing costs for every job. For on-site teams, Service365 can capture the client needs to ensure that no details are missed. Service365 can also record expenses and approve time entries for labor expenses.

Service365 can easily integrate with payroll systems in order to track employee details and time for accurate payroll.

Service365 Screenshots

Service365 Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Service365 Features

Popular features found in Enterprise Resource Planning
Accounting
Billing & Invoicing
Business Process Automation
CRM
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Task Management
More features of Service365
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Automatic Backup
Billable Items Tracking
Bills of Material
Calendar Management
Compliance Management
Contact Database
Contract/License Management
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Distribution Management
Document Management
Document Storage
Estimating
Expense Tracking
File Storage
Financial Management
For Commercial and/or Industrial Electrical Contractors
Forecasting
Historical Reporting
Integrated Business Operations
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Maintenance Scheduling
Mobile Access
Multi-Location
Multiple Projects
Online Time Clock
Project Time Tracking
Project Tracking
Project Workflow
Proposal Generation
QuickBooks Integration
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Resource Management
Scheduling
Service History
Task Planning
Task Progress Tracking
Task Scheduling
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Time Tracking
Workflow Management
Work Order Management

Service365 Integrations

Microsoft Teams

QuickBooks Online Advanced

QuickBooks Online

Service365 User Reviews

Overall Rating

4.0

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

3.7

Value for money

3.0

Customer support

4.3

Functionality

3.7

Have you used Service365 and would like to share your experience with others?

Scott C.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Service365 is easy to use for my field staff

Getting the data directly into our accounting system has always been a pain. Also, changes made in my finance department often would not find its way into the field. As a result decisions being made would be late or even wrong. Service365 allows the data between the field platform and the finance system to be 100% real time synced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It very easy to navigate to jobs, create quotes, enter time and invoice complex job.

Cons:

I wish the product would integrate with other accounting platforms.

Vendor Response

Thank you Scott. We appreciate the feedback and understand the desire for more accounting integrations. Serve Electric is leading edge and progressive. Thank you.

Replied January 2021

Jason K.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Service365 makes PO's to Payroll easy

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

A welcome addition to importing items into accounting software. Allows for easy reconciliations in payroll. Tracking of jobs just became an easy task.

Cons:

A few kinks along the road but issues get resolved quickly.

Vendor Response

Thanks for your review Jason. We work hard to make it easy and continue to make the solution better.

Replied February 2021

Ami D.

Verified reviewer

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Not great for residential service based businesses

We wish we had better things to say. We’re a residential, service-based electrical company with a high daily volume of smaller jobs. This software isn’t well suited for that type of workflow — it’s clearly designed for larger, commercial projects where technicians don’t need daily access. The user experience has been challenging. Our team has found it difficult and time-consuming to use, and it’s had a significant impact on our AR process because invoicing requires a lot of extra work on the office side. That said, we take responsibility for not fully understanding what we needed when we first chose this platform. We didn’t know how important it was to define our operational needs clearly until after we had this experience. The team behind the software seems genuinely committed to improving, but unfortunately, it just hasn’t been a fit for us. After six months of use, we’ve made the decision to switch to another system that better aligns with a service-based business model.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to get granular with data was a strong point. Reporting and visibility into job details were helpful once set up. It also integrates well with QuickBooks, which made financial syncing relatively seamless.

Cons:

The user experience is quite poor. It’s clunky, requires far too many clicks to complete simple tasks like booking a job, and isn’t intuitive at all. There’s no dedicated mobile app — techs have to use the web version, which often fails in basements or areas without internet access. Making changes to a job while on-site is nearly impossible for field staff and must be done by the office, which creates major inefficiencies. Committing materials to each job is cumbersome and time-consuming, and the customer-facing features are extremely limited. Overall, the platform feels underdeveloped for real-world field use in our experience, especially for residential service work.

Reasons for switching to Service365

We wanted better data integrity and Service365 promised this feature

Showing 1 - 3 of 3 Reviews