Wow - No Help
Value for Money
Was told we would have plenty of support when going live an since we have gone live it has been 1 hell after another. I have reached out to my rep with no response at all in over a week. I cannot invoice as something is not working, tech support is e-mail only and I was never given any other kind of phone number to reach out to anyone else in the office. I have been doing this for 20 years and this is the worst changeover experience by far, and I have had some bad ones.
I like the software that's no the problem
Software is not the problem it is trying to get help